We are truly grateful for the wonderful care Kasia provides to the plants in our office. She is always consistent, thorough and takes great pride in her work-our plants have never looked better. Beyon... See more
Company replied
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I can’t speak on behalf of the bosses at the zoo however I am the one that interacts with the staff from urban planters and I’ve never had a bad experience! The woman that comes to water our plants, R... See more
Company replied
We have used Urban Planters for a while and service has always been great. Jeff always comes and waters our plants and is fantastic! We never have to chase up or anything - this service essentially lo... See more
Company replied
Our site operative Paul Phillips is great, he has introduced lots of wildlife habitats to the the site using items that were to be disposed of and the site is kept in immaculate condition. He does a... See more
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Company details
About Urban Planters
Written by the company
Urban Planters has been enhancing homes and workplaces with plants since 1965, offering bespoke horticultural solutions across the UK through six regional branches.
We specialize in indoor plants, from small desk plants to large-scale installations, outdoor landscaping, designing and maintaining outdoor spaces, plant hire, providing temporary plant solutions, and maintenance, keeping your plants healthy and vibrant
Committed to sustainability, we actively reduce our carbon footprint through tree planting and climate action initiatives. Operating to ISO 9001:2015, 14001:2015, and 45001:2018 standards, quality, safety, and professionalism are at the core of our work.
Transform your space with greenery that makes a lasting impact.
Contact Us
We specialize in indoor plants, from small desk plants to large-scale installations, outdoor landscaping, designing and maintaining outdoor spaces, plant hire, providing temporary plant solutions, and maintenance, keeping your plants healthy and vibrant
Committed to sustainability, we actively reduce our carbon footprint through tree planting and climate action initiatives. Operating to ISO 9001:2015, 14001:2015, and 45001:2018 standards, quality, safety, and professionalism are at the core of our work.
Transform your space with greenery that makes a lasting impact.
Contact Us
Use Urban Planters for all your workplace and office plant needs.
Written by the company
- We're committed to delivering great customer service too.
Contact info
The Forge, The Stables Business Park, Bristol Road,, BS26 2TT, ROOKSBRIDGE, United Kingdom
- 01934 751 188
- info@urbanplanters.co.uk
- www.urbanplanters.co.uk
4.9
Excellent
346 reviews
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Excellent service
We always receive excellent service from Urban Planters but especially from the lovely Marie who books in our visits. Marie is always so friendly and helpful and her emails never fail to make me smile. She is an asset to the Urban Planters team!
February 19, 2026
Unprompted review
Reply from Urban Planters
We're happy to hear that you consistently receive excellent service. It's great to know that our team member's helpfulness and friendly communication bring a smile to your face. We appreciate your positive feedback!
Reply from Urban Planters
We're happy to hear that you are satisfied with our service. Thank you for your positive feedback!
Great plants, fantastic staff!
The plant displays are always really well cared for and changed when needed. The staff are brilliant, always really helpful and knowledgeable, we look forward to their visits!
January 29, 2026
Reply from Urban Planters
Thank you for your wonderful feedback. We value it greatly!
Rude and dangerous
Older man driving the work company van, DV75 PPX, nearly caused a crash on the motorway after flashing his high beams and then doing indecent hand gestures as he sped off over the limit.
January 26, 2026
Unprompted review
Reply from Urban Planters
We appreciate you bringing this serious incident to our attention. We're concerned about the reported driving behavior and will investigate this thoroughly to ensure road safety standards are upheld. May I ask that you send the details of the incident through to brandmanagement-uk@rentokil-initial.com.
Kind regards,
Urban Planters Team
Phil smith is a credit to your company…
Phil smith is a credit to your company .the most courteous gentleman
January 22, 2026
Unprompted review
Reply from Urban Planters
We're happy to hear that you had such a positive experience. We appreciate your kind words and are grateful for your feedback.
Great service from Steve Soika
We had our Christmas Tree & garland put up in our reception area. Steve Soika went over and above to ensure it was met to our standards.
January 8, 2026
Unprompted review
Reply from Urban Planters
This is wonderful to hear! We will let Steve know about your feedback and that you enjoyed the service. Thank you for sharing!
Susan
Susan, when attending site has shown delivered an outstanding service, detailed care of the plants on site, and such a joy to have at Watermark House, Livingston, EH54 7HH
December 19, 2025
Reply from Urban Planters
We love hearing that Susan is delivering an outstanding service. Thank you for recognising her hard work and lovely personality!
Susan Gibbs who looks after the plants…
Susan Gibbs who looks after the plants on our site always comes in with a huge big smile and gets on with her work timely and efficiently and very pleasant lady.
December 12, 2025
Reply from Urban Planters
This is wonderful to hear! Susan takes great pride in her work, and her positive energy is a credit to our team. Thank you for sharing!
Jade is a wonderful representative of…
Jade is a wonderful representative of the company.
December 12, 2025
Reply from Urban Planters
We're so glad you had a great experience with Jade. She’s a valued member of our team and we will be sure to pass on your kind words.
Our plants have been well looked after…
Our plants have been well looked after and are thriving. Urban Planters are always very friendly and knowledgeable
December 19, 2025
Reply from Urban Planters
We're happy to hear that our team's friendly, knowledgeable service has helped your plants thrive. Thank you for your positive feedback; we appreciate it.
Phill & Nigel...excellent job
December 11, 2025
Unprompted review
Reply from Urban Planters
We're glad you were happy with their work. Thank you for your positive feedback!
Excellent Service from Jade
Jade is a wonderful representative of the company. She is attentive, observant, and consistently professional. Thank you.
December 12, 2025
Unprompted review
Reply from Urban Planters
We're happy to hear that you had such a wonderful experience. We appreciate you taking the time to share your positive feedback.
Phil & Nigel
Phil & Nigel do a great job, very professional they always leave the place looking clean & tidy .
December 8, 2025
Unprompted review
Reply from Urban Planters
We're glad to hear Phil and Nigel are providing such a professional service. We'll be sure to share your kind words with them!
Phil and Nigel great service!
December 8, 2025
Unprompted review
Reply from Urban Planters
Five-star service from a five-star duo! Thanks for recognising Phil and Nigel’s efforts.
Nigel and Phil arrived this Morning and…
Nigel and Phil arrived this Morning and have really made our Christmas by beautifully decorating our Christmas Tree. Well done and Happy Christmas
December 5, 2025
Unprompted review
Reply from Urban Planters
Hi Samantha, thank you so much for the review and the kind words. We will be sure to pass them along to both Nigel & Phil.
Kasia has done an excellent job of…
Kasia has done an excellent job of providing, advising and maintaining our office plants. She is friendly, polite and very informative and we are extremally happy with her.
December 2, 2025
Unprompted review
Reply from Urban Planters
Hi Michael, thank you so much for the review and the kind words. We will be sure to pass them along to Kasia.
Jade, Nordmann UK Ltd
We are truly grateful for the wonderful care Kasia provides to the plants in our office. She is always consistent, thorough and takes great pride in her work-our plants have never looked better. Beyond her excellent service, she is a pleasure to interact with. Kasia always greets us with positive energy and a warm smile, and she generously shares helpful tips for caring for my own plants as well. Her kindness, knowledge and dedication truly make a difference in our workplace. We highly appreciate and recommend her :)
December 2, 2025
Unprompted review
Reply from Urban Planters
Hi, thank you so much for the review and the kind words. We will be sure to pass them along to Kasia.
Excellent job as always by our…
Excellent job as always by our friendly, pleasant operative Jade
November 17, 2025
Reply from Urban Planters
Hi John, thank you so much for the review and the kind words. We will be sure to pass them along to Jade.
Excellent service!
Excellent service. The plant Technicians, along with the admin team are proficient and extremely accommodating and helpful. I would highly recommend their services to all external companies seeking any form of office interior fit-out or display.
November 14, 2025
Unprompted review
Reply from Urban Planters
That is brilliant to hear! Thank you for taking the time and sharing such a lovely review.
Excellent service, great selection of plants / vases
Urban planters manage our internal landscaping within our Newcastle site. Very professional and friendly team who are always happy to help with requests. The standard of the plants supplied is excellent, well suited to our office environment.
November 11, 2025
Reply from Urban Planters
That is brilliant to hear! Thank you for taking the time and sharing such a lovely review.
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