Used Cars NI Reviews 

1,573
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I bought a car from MCT Cars Ltd yesterday and the whole experience was outstanding from start to finish. Colin really looked after me, made everything easy and stress-free, and I felt completely co... See more

Rated 5 out of 5 stars

We have bought two cars from S Moore Motors at Carryduff in the last 6 months - a Fiat 500 and Seat Arona. We had previously bought a car from them. The service and advice from both Aaron and Stephan... See more

Rated 5 out of 5 stars

Brilliant service. I was buying a car to import to the Republic and Colin Francis cars made the process seamless. The savings were considerable. I have a small issue with my car and they were so helpf... See more

Rated 1 out of 5 stars

This site is extortion £29.99 pounds for 2 weeks on there site! We are getting taken advantage of as working class people trying to sell a vehicle. I spoke to a dealer and they stated there advertisem... See more

Company details

  1. Online Marketplace

Information provided by various external sources

More Northern Ireland used cars online than any other website.


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3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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3.9

All reviews

(1,573)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

waste of money

I advertised on a number of sites, this was the most expensive, the ad ran for the shortest period and had the least replies, waste of money

April 8, 2024
Unprompted review
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Reply from Used Cars NI

Afternoon Gerald,

I am sorry to hear that you were not happy with the service. I will make sure to pass on your feedback to management. If I can help in any way please don't hesitate to call in and speak with me.

Thanks
Anthony

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Rated 1 out of 5 stars

the website is overpriced and only…

the website is overpriced and only gives you 2 weeks... ive never sold a car there and wont be advertising again

March 22, 2024
Unprompted review
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Reply from Used Cars NI

Hi Conor,

Thank you for your review! We really appreciate it when people take the time to leave feedback about our company.
I am sorry to hear that you did not have a good experience on the site. If there is anything that I can do to help please give us a call on 02890324065.

Thanks again,
Anthony

Rated 1 out of 5 stars

no fees below £1500 is scam

they value your car more so they can charge £12.99. if you put price going by their valuation you wont get your car sold in two weeks. so they can carge you again.
no fees below £1500 is scam

February 24, 2024
Unprompted review
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Reply from Used Cars NI

We appreciate you taking the time to share your concerns. To clarify, our vehicle valuations are provided by an independent third party to ensure fairness and accuracy. Our "no fees below £2000" policy is designed to benefit sellers, and we’re sorry if it didn’t meet your expectations. We value all feedback as it helps us improve.

Rated 1 out of 5 stars

Poor Experience

Poor experience , took 4 days for my add to be posted, no notice of impending expiry just dumped off the site no email to contact website.
Won't be rushing back.

January 5, 2024
Unprompted review
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Reply from Used Cars NI

Hi Paul, Thank you for your review! We really appreciate it when people take the time to leave feedback about our company. I will make sure to pass this feedback on to management . If you have any other recommendations, let us know via support@usedcarsni.com! Thanks again, Anthony

Rated 1 out of 5 stars

Disappointed 1 call.And car priced to…

Disappointed 1 call.And car priced to sell.Gumtree is free..mini confertabile

August 8, 2023
Unprompted review
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Reply from Used Cars NI

Hi Martin,

Thank you for your review! We really appreciate it when people take the time to leave feedback about our company.

I will make sure to pass this feedback on to management . If you have any other recommendations, let us know via support@usedcarsni.com!

Thanks again,

Anthony

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Rated 1 out of 5 stars

MC auto sales- visited and was offered…

MC auto sales- visited and was offered £2250 for vw polo against vw golf. Waited few weeks and went back and decided to proceed. They offered me only £2000. I proceeded as I didn’t want to disappoint my daughter. Got car home and found all
Glove box’s compartments , glasses storage all full rubbish, melted chocolate etc etc. They didnt bother valeting the car I assume, just a hoover. I paid extra for alloys and didnt recieve original wheels!!!. DONT buy from this dealer

July 6, 2023
Unprompted review
Used Cars NI logo

Reply from Used Cars NI

Hi,

Thank you for your review! We really appreciate it when people take the time to leave feedback about our company.

Unfortunately you have left feedback for adealer who sold you a vehicle on the Used Cars NI profile. They will not see this feedback or be affected by it. Used Cars NI is an advertising agency that helps connect customers and dealers across Northern Ireland. We can't control the interactions after contact has been established.

That being said if you have feedback to help us improve further, we'd love to know - what could we do better. If you have some feedback or suggestions, let us know via support@usedcarsni.com!

Thanks again,

Anthony

Rated 1 out of 5 stars

Broken car within 4 months

Broken car within 4 months. I bought the car at the end of Feb 23 and the sales person James was extremely helpful. Everything was going great until July 23 when there was a DFP message on the dashboard and the engine light was on the car wouldn't drive over 40mph. I called the service line and was told they couldn't see my car for 2 weeks. I am supposed to be driving my car on a 2 week holiday tomorrow. David the guy from the services department said there was nothing they could do. I was extremely upset and called back again to see if they could provide me with an alternative vehicle they said there were non available and that I had to deal with the manufacturer of the car myself. After several hours of phone conversations being sent back to the switch board a number of times I asked to speak to the manager Steven who said he would speak to the services manager Lauren and call me back. I have had no follow up phone call! I am now in a position a full time working single mother with two young children who booked a two week holiday in the south of Ireland but cannot go as I am stranded with no alternative vehicle. myself and my children have been looking forward to the holiday for months.
I chose to buy a second hand car through this dealership as I though it would be trustworthy and reputable. However I've been extremely let down!

July 5, 2023
Unprompted review
Used Cars NI logo

Reply from Used Cars NI

Hi,

Thank you for your review! We really appreciate it when people take the time to leave feedback about our company.

Unfortunately you have left feedback for an unspecified dealer who sold you a vehicle on the Used Cars NI profile. They will not see this feedback or be affected by it. Used Cars NI is an advertising agency that helps connect customers and dealers across Northern Ireland. We can't control the interactions after contact has been established.

That being said if you have feedback to help us improve further, we'd love to know - what could we do better. If you have some feedback or suggestions, let us know via support@usedcarsni.com!

Thanks again,

Anthony

Rated 2 out of 5 stars

Very expensive - use alternative

Was about to advertise on here until i saw the price (£20 for 2 weeks)!! Really!! I have just put my car on Autotrader £5 for 8 weeks!!

June 26, 2023
Unprompted review
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Reply from Used Cars NI

Hi David,

Thank you for your review! We really appreciate it when people take the time to leave feedback about our company.

I will make sure to pass this feedback on to management . If you have any other recommendations, let us know via support@usedcarsni.com!

Thanks again,

Anthony

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Rated 4 out of 5 stars

Thanks Used Cars NI

I found the car I had been looking months for on the Used Cars NI website.

April 29, 2023
Unprompted review
Used Cars NI logo

Reply from Used Cars NI

Hi, thanks so much for taking the time to review the Used Cars NI platform.

Rated 5 out of 5 stars

Bought 2 cars from used cars ni from…

Bought 2 cars from used cars ni from trusted dealerships, i bought with confidence and enjoy the cars today thanks

May 1, 2023
Unprompted review
Used Cars NI logo

Reply from Used Cars NI

Hi, thanks so much for taking the time to review the Used Cars NI platform.

Rated 3 out of 5 stars

Insufficient filter options

Insufficient filter options. Also can’t save searches. Only adds.

May 4, 2023
Unprompted review
Used Cars NI logo

Reply from Used Cars NI

Afternoon Colin,

Thank you so much for the constructive feedback. We really appreciate it when people take the time to leave feedback about our company.

To help us improve further, we'd love to know - what could we do that would help to improve your experience. If you have some feedback or suggestions, let us know via support@usedcarsni.com or call in on 02890324065!

Thanks again,

Anthony

Rated 5 out of 5 stars

Great range

Great range of cars which were very easy to refine to what exactly I was after.

March 20, 2023
Unprompted review
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Reply from Used Cars NI

Morning,

Thanks for the feedback. Much appreciated.

Anthony

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Rated 5 out of 5 stars

Hassle free

Easy to.find what I was looking for.

March 2, 2023
Unprompted review
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Reply from Used Cars NI

Hi Joan,

Thank you very much for the kind review. It is much appreciated.

Cheers
Anthony

Rated 5 out of 5 stars

The used car website is extremely easy…

The used car website is extremely easy to use. The subdivisions relating to make; model; colour; body style etc. made finding the car that I wanted quick and simple. Photographs provided by the Seller were an honest reflection of the cars condition and service history.

February 10, 2023
Unprompted review
Used Cars NI logo

Reply from Used Cars NI

Hi Hugh,

Thanks for taking the time to leave a review for Used Cars NI. We are really glad you enjoyed the service provided and we will continue to strive to provide the best service possible.

Thanks
Anthony

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Rated 1 out of 5 stars

bought a car of burnside motors…

bought a car of burnside motors ballyclare paid cash first few weeks car went of then ongoing problems started between engine management lights to numerous problems at 1st the car dealer came out and towed away then brought back but the problems still occured, then he started ignoring my calls and giving me the run around with numerous excuses why he couldnt answer phone it has now got to the point where the car broke down in a garage forecourt and i had to get it towed away and fixed by another mechanic who told me i had bought a death trap avoid this con man at every costs as the follow up from him was horrendous still to this day it still hasnt been resolved he now has me blocked on all numbers and txts, my wife has now been left with no car and this guy has just washed his hands off it , i have been to trading standards and am currently pursuing

October 13, 2022
Unprompted review
Used Cars NI logo

Reply from Used Cars NI

Hi Will,

I see you have left a review for Burnside Motors Ballyclare. However, you have done so on the Used Cars NI review page! We are an advertising agency that do not buy or sell vehicles.

It would be best if you speak to the dealer or review them on their social media as they will not see this review or be affected by it.

Thanks
Anthony

Rated 5 out of 5 stars

Successful search for my new car on Used Cars NI.

Great details and photographs of my potential car displayed on the site. I made e mail contact with dealer and immediately had friendly follow up offering me a poor valuation for my old car. When I enquired on a possible increase in valuation I was told that was book price for it and advised I may get more if I sold it myself. I decided to go this route and successfully offloaded my old car a few days later and the dealer offered me a small reduction on their selling price due to a cash sale.

January 25, 2023
Unprompted review

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