While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I remember the first time I opened my RX accounts and read along with first aid, I cried on the inside because I understood how much easier it could have been at that darn foreign medical school with... See more

Rated 5 out of 5 stars

This is a comprehensive study pack. I've been so blessed for all of this content. I love the Q banks which explain the correct and incorrect answers; the flashcards are also great, and there is a fant... See more

Company replied

Rated 4 out of 5 stars

USMLE is a great tool to grow during the test preparation, however, the Qbank should be updated to match that of the actual test or at least Uworld. If the questions were more similar to either, Rx wo... See more

Company replied

Rated 3 out of 5 stars

I am very disappointed with USMLE-Rx's service. They offered a promotion for 25$ Amazon cards for 10 reviews. I completed the reviews (x20, total of 50$) and they never sent out the Amazon cards nor... See more

Company replied

Company details

  1. Educational Institution
  2. Software Company

Written by the company

For more than 30 years, USMLE-Rx has been a leader in providing tools for medical education. Developed by the team behind First Aid for the USMLE, all of our content is informed by experienced students, instructors, and practicing physicians — people who understand what you’re up against and where you should focus today so you can succeed tomorrow. We offer Rx360+, our comprehensive suite of digital learning aids, along with individual products including Rx Bricks, Step 1 Qmax, Step 2 CK Qmax, Express Videos, and Flash Facts with Study Stream -- all fully and uniquely integrated with First Aid for the USMLE Step 1. Hundreds of thousands of medical students have mastered their classes and aced their exams with USMLE-Rx.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keep it up and thank you so much!!

I remember the first time I opened my RX accounts and read along with first aid, I cried on the inside because I understood how much easier it could have been at that darn foreign medical school with garbage instructors. I would have been Superman on steroids if I hand understood the power of RX and U world. But it's all about your score and your network, and now that it's pass/fail it's even better I guess. You people are doing God's work with this review book and these media videos. Keep it up and thank you so much!! If I don't match ill be praying or another crypto bubble...

August 22, 2022
Unprompted review
Advertisement
Rated 3 out of 5 stars

I got the program for usmle step 1 and…

I got the program for usmle step 1 and step 2, I liked the questions, I like the feedback every time you answer a questions although I sent feedback on some of them and never heard back, there's always a connection issue, happens every day, I have to restart the computer and I lose the information, I tried reaching out to customer service, never heard back, wrote again, never heard back, it's a shame because the program is actually very good but the customer service is terrible, no one is there to assist you, like ever and the connection issues happen every day multiple times a day so I just got used to restarting my computer

July 28, 2022
Unprompted review
USMLE-Rx logo

Reply from USMLE-Rx

We're very sorry to hear that you haven't been receiving timely replies from our support team. If you would be so kind, could you send an email to info@usmle-rx.com and include a couple of screenshots that help illustrate the issue. Our team will be sure to connect with you afterward.

Rated 5 out of 5 stars

This is a comprehensive study pack

This is a comprehensive study pack. I've been so blessed for all of this content. I love the Q banks which explain the correct and incorrect answers; the flashcards are also great, and there is a fantastic library of all of the subjects tested on the exams w/a case vignette for each topic, as well as very helpful short videos to help explain relevant topics. There are also full practice tests to help build one's stamina. Thank you for all for all of your help on this challenging journey, you certainly make it more bearable! :) God bless you all.

June 22, 2022
Unprompted review
USMLE-Rx logo

Reply from USMLE-Rx

Thank you for your warm words, Dyana! We're pleased that our tools have been able to help you on your journey. Good luck with your studies!

Rated 3 out of 5 stars

I am very disappointed with USMLE-Rx's…

I am very disappointed with USMLE-Rx's service. They offered a promotion for 25$ Amazon cards for 10 reviews. I completed the reviews (x20, total of 50$) and they never sent out the Amazon cards nor have they responded to my follow-up emails regarding this matter.

12/15 Update: the issue was resolved and I did receive my gift cards although it took a very long time. This should be mentioned upfront to prevent this confusion.

April 8, 2022
Unprompted review
USMLE-Rx logo

Reply from USMLE-Rx

We are sorry about any miscommunication on our end. Could you send an email with the details surrounding this to jeff.downing@scholarrx.com? We'll work to sort this out. Thanks for your feedback!

Rated 2 out of 5 stars

The questions are very good

The questions are very good, the material is amazing, the customer service terrible, you lose the connections and all your progress many times a day, I wrote 3 emails no one ever responded, I requested to change my password, that never happened either and if you call the customer service phone line no one will answer…

March 4, 2022
Unprompted review
USMLE-Rx logo

Reply from USMLE-Rx

We are very sorry to hear about your experience. We'd like to follow up with you to learn more and ensure that your situation is properly resolved. Thank you!

Advertisement
Rated 5 out of 5 stars

I have been using this learning tool for almost one and half and it has been amazing!

I have been using this learning tool for almost a year probably more and honestly it has been the most help in my preparation. So happy to be part of this family, who are so dedicated to learning and making sure every learning tool (lengthy explanation in form of bricks, visual learning in videos, flash card for spatial memory etc) is available for students. I might even continue use the bricks as it has so much info in a very easy-to-read and easy-to-grasp manner.
Thank you so much for your dedication and thank you for putting the need to provide cheaper education to medical students above profit.
Lots of love ❤️

November 8, 2021
USMLE-Rx logo

Reply from USMLE-Rx

We are SO thrilled that our products have helped you so much in your board preparation!! We wish you the very best of luck on your journey!

Rated 3 out of 5 stars

USMLE-RX not challenging, and comes with customer support issues

USMLE-RX is a question bank that I personally used to lead me up prior to using UWorld for step 1 and 2. The question bank is good to get you started with facts and common high-yield information. The question/answer explanations are short and simple. I hesitantly only recommend the question bank to somebody that does not have a large starting knowledge base.

In order to avoid any of that customer service nonsense (below) and have more detailed answer explanations, better graphics(X-rays, MRI, CT, flowcharts, tables), and questions that stumble you, I would not recommend my friends or anyone USMLE-RX.

This was my experience with customer support. For some reason on my end I didn’t have the option to be able to resubscribe. I sent screenshots and documentation showing them my issues. After an excessive amount of emails, instead of processing on their end or in general helping me, Louise Petersen over at customer support made it impossible for me to be able to re-subscribe. Louise Petersen was unprofessional and refused to allow a different customer service representative to help me. The service expired so automatically I couldn’t resubscribe. There are no people available to speak to you over the phone.

November 8, 2021
USMLE-Rx logo

Reply from USMLE-Rx

Jennifer, we're so sorry that you had a challenging experience. We'd love to make it right. Please feel free to email me at Jamie.Patterson@ScholarRx.com -- we would be happy to facilitate a 3-month extension at no charge to make up for the difficulties.

Advertisement
Rated 5 out of 5 stars

I really loved the question bank

I really loved the question bank .
Very helpful

November 8, 2021
USMLE-Rx logo

Reply from USMLE-Rx

We're so glad to hear it! Just in case you haven't tried it, we have a Step 2 CK question bank also called Step 2 CK Qmax. We'd love for you to give it a try.

Rated 5 out of 5 stars

Rx is amazing

I like a lot Rx. It's a great resource for step and for med school. Awesome platform!

November 1, 2021
USMLE-Rx logo

Reply from USMLE-Rx

We're so glad Rx helped you with step prep and coursework. Best wishes in your journey!

Advertisement
Rated 5 out of 5 stars

Good questions from all difficulty…

Good questions from all difficulty levels, great explanations and what I like most, is that it is compatible with First Aid. Big thumbs up!

November 1, 2021
USMLE-Rx logo

Reply from USMLE-Rx

Thank you! We appreciate the positive feedback. :)

Rated 5 out of 5 stars

Amazing

Amazing, my score improved 100%

November 1, 2021
USMLE-Rx logo

Reply from USMLE-Rx

That's fantastic! Best wishes in your journey.

Advertisement
Rated 4 out of 5 stars

I love how easy I can check the book…

I love how easy I can check the book and also make flash cards. The flash cards are not just for memory work but also make you think. I did, however, need some customer support but did not get an answer for my query.

October 20, 2021
USMLE-Rx logo

Reply from USMLE-Rx

We're glad that you're finding our service helpful. However, we're sorry to hear that you didn't receive an answer from our support team. We encourage you to reach out to info@usmle-rx.com if you still have questions. Thanks again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look