US PRO Reviews 

926
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

These tough boxes are every bit as good as other high end boxes on the market and better than most. Having had a small box for many years. I have now purchased a larger version, They remain a sturdy... See more

Rated 5 out of 5 stars

I have made a few purchases in the past for these great value boxes, still going strong after many years in my workshop. Sadly the most recent purchase had a minor fault that was rectified via a phone... See more

Rated 5 out of 5 stars

Item arrived in good condition , (exactly what I needed ) Seller, Scott McCarthy went above and beyond to sort a quick delivery. The communication was fantastic. Scott McCarthy answered emails out... See more

Rated 5 out of 5 stars

I bought a Metz large letter box and it was delivered today. From initial order to delivery was less than 24 hours. The item is fantastic, high quality steel, powder coated to an amazing standard. It... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Extensive Range of Tool Boxes Chests Cabinets for Tool Storage, Heavy duty Professional built to last!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

926 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(926)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tool cabinet resolution

After making a purchase from US PRO TOOLS there was a minor issue which was very quickly and effectively resolved by the team , a big thanks to Mr Scott Mcarthy

February 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Brilliant buy

Bought a tool chest roll cab for my son via ebay, 12 month into his apprenticeship so he was over the moon with it. Awsome starter kit. Customer service was 1st class and they helped answer any query. Will definitely be getting a bigger one when necessary. Thanks guys

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a tool box

Bought a tool box via eBay damaged been delivered replacement sent up was working fine for 3 months then drawers wouldn't lock emailed Scott McCarthy he gave me cyristal clear instructions on how to fix it was perfectly worded and did what he said took 2 minutes of my time and problem solved
Thanks again Scott was a pleasure doing business with your company

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service and good product

I was very happy with they way the product was packaged and delivered. The product itself was of good quality also. My queries were answered over the weekend promptly by Scott McCarthy even though it was out of trading hours.
Thank you for all the help.

February 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Lost key

I had gotten a 7 drawer tool box left to me in my grandads will he had bought just over a year ago. I had lost the key and the support team have sent me out a brand new lock and key to replace the old one. The support is tremendous and are very responsive to their customers!

January 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service

We ordered an 11 drawer tool cabinet from US Pro which unfortunately arrived damaged. Having contacted the firm straight away to inform them of our dilemma we experienced excellent customer service from Scott McCarthy who dealt with our problem quickly & effectively. We are very happy with our purchase & highly recommend the company Thank you

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Gas struts failed and warranty honoured

Gas struts failed on my tool box lockers, after just a few quick emails they have been posted and will be with me in a few days, amazing product for the cost and brilliant after sales care, 10/10 recommend

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order online

Easy to order online , fast delivery . Tool box is better than expected. Would recommend pro tools to any one looking for a top quality tool box .
First class service , spot on product.

January 9, 2024
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Reply from US PRO

Thank you very much for the review. We are so pleased that you like the tool box. If we can be of any help in the future please let us know.
Kind Regards Steve

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Rated 5 out of 5 stars

Great help

Great help. Easy to order

January 5, 2024
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Reply from US PRO

Thank you very much for the review. Please let us know if we can be of any help in the future.
Kind Regards Steve

Rated 5 out of 5 stars

Wrong item received but seller done…

Wrong item received but seller done every thing they could to help me and sort problem out they had correct item delivered and wrong item collected at same time I couldn’t have asked for any better service thanks Davy

December 25, 2023
Unprompted review
US PRO logo

Reply from US PRO

Thank you very much for the review. We are so pleased that everything got sorted for you. If we can be of service in the future please let us know.
Kind Regards Steve

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