Vander Haag's Inc. Reviews 28

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I placed an order for my work truck fender 5 weeks ago as it was on back order. The part came in with much damage. After an email and phone conversations with Alex, I received a perfectly non damaged... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a truck part from Vander Haag’s, and I couldn’t be happier with the experience. The next day after placing my order, I received a call from Alex Harthoorn from the e-commerce... See more

Company replied

Rated 5 out of 5 stars

I was in need of several small parts to get a truck repaired. Vander Haags came through for me with the right parts and fast shipping. Amanda Koele was extremely helpful in getting the order out quic... See more

Company replied

Rated 5 out of 5 stars

The website was easy to navigate, the parts pictured were as advertised, the price was fair and the shipping was extremely fast to my door. Will definitely buy from them again!

Company replied

Company details

  1. #7 of 11 best companies in Truck Parts Supplier
  2. #41 of 76 best companies in Auto Parts Store
  3. #60 of 90 best companies in Car Accessories Store
  4. #5 of 9 best companies in Truck Accessories Store
  5. #1 of 1 best companies in Truck Dealer
  6. #1 of 2 best companies in Used Truck Dealer

Written by the company

Established in 1939, Vander Haag's is a heavy duty truck salvage company that specializes in quality used, rebuilt, and new truck parts. We are also a commercial truck and trailer dealer and provide full-service heavy duty truck repair. Our mission is to be the North American leader in sustainable heavy-duty solutions. Vander Haag’s has been recycling used truck parts for over 85 years and is the leader in quality recycled semi truck parts. We have thousands of salvage units on hand and new units arriving daily. From late model hard-to-find parts to components from newer models, we supply parts for all makes and models. When you combine this with our thorough inspection process and the best warranty coverage in the business, you can see that we are determined to get your truck on the road and keep it there! We also carry a large selection of new and aftermarket parts. Vander Haag's prides itself in first-in-class service work and always puts you, our customer, first. From diesel engine repair to body work to routine maintenance to frame modification, trust our experienced mechanics for all your truck service needs. We have over thirty experienced service technicians combined with top-of-the-line diagnostic equipment to provide you the best assistance possible. Stop by one of our commercial truck service shops to see how we can get you back on the road today! Vander Haag’s also holds an inventory of used trucks and trailers that changes daily. We are an authorized dealer for new SmithCo, Timpte, Demco, Neville, Jet, Dorsey, and Stoughton trailers. We also carry construction equipment units. Let one of our experienced sales professionals help you find what’s right for you. If you don’t see what you’re looking for in our extensive inventory, we will custom build a unit to your specifications.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Excellent and Expedient

Needed a transmission for one of our company units. Vander Haag's was highly recommended and when I called, Sales Rep, Tyler was very professional and knowledgeable. He immediately provided pricing Quotes and shipping information. Transmission was received very timely and packaged very securely! Excellent and expedient customer service. Will definitely continue to use and recommend Vander Haag's! Thank you.

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

I bought a wind deflector for my box…

I bought a wind deflector for my box truck. I saw the pics and made the purchase . The receiving process was smooth

February 20, 2026
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for taking the time to leave us a review! We appreciate your business and would love to help you again in the future.

Rated 4 out of 5 stars

Damaged Fender fixed

I placed an order for my work truck fender 5 weeks ago as it was on back order. The part came in with much damage. After an email and phone conversations with Alex, I received a perfectly non damaged replacement in 1 week. I was satisfied with the customer care and will definitely order again in the future. They fixed my issue with care and concern. THANK YOU ALEX!!

February 23, 2026
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for the review, and we're glad to hear that Alex was able to resolve your issue. Please reach out to us if there's anything else we can do for you!

Rated 5 out of 5 stars

Item purchased was just as described…

Item purchased was just as described and shipped very quickly!

February 16, 2026
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for the review, Adam! Let us know if there's anything else we can help you with!

Rated 5 out of 5 stars

Well pleased customer!

Shipping time and protective plastic plugs to protect hose inlet and outlet …

February 13, 2026
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for leaving a review! It's always great to hear from our valued customers, and we can't wait to do business with you again in the future. Have a great week!

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Rated 5 out of 5 stars

Excellent Service & Fast Shipping

I recently purchased a truck part from Vander Haag’s, and I couldn’t be happier with the experience. The next day after placing my order, I received a call from Alex Harthoorn from the e-commerce sales team. He was very professional, helpful, and took the time to confirm all the details of my order, which gave me great confidence in my purchase.

The part was shipped in a very timely manner just as fast and reliable as deliveries I’ve received from Amazon. The packaging was excellent, and it was delivered right to my door in perfect condition. Most importantly, the body part I ordered was exactly as pictured on their website and fit my truck perfectly. Installation went smoothly, and I’m very satisfied with the quality.

Because of this great experience, I’ve already recommended them to several friends, and I will definitely continue buying from them in the future. Highly recommended!

January 31, 2026
Unprompted review
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Reply from Vander Haag's Inc.

It's always a pleasure to hear from a satisfied customer! We're so glad to hear that Alex treated you well, and we can't wait to provide quality parts and exceptional service to you once again in the future! If you need any other parts for your Cascadia, don't hesitate to browse our website or reach out to Alex directly. We hope you have a great day!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Found what I was looking for, the part had a great price and they shipped it to me in no time. Everything was just perfect..!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Had the parts I was needing and at a…

Had the parts I was needing and at a very reasonable price. Will definitely be using them again.

December 24, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for being a valued customer, Tristin! We look forward to providing quality parts and exceptional service to you again in the future. Don't hesitate to reach out if there's anything else we can do for you. Have a great week!

Rated 5 out of 5 stars

I was able to get the obsolete parts.

I was able to get the obsolete parts I needed. Shipping was quick and parts as described. Great way to get parts for older equipment.

December 23, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for the 5 star review, Brett! We love to hear from satisfied customers, and we can't wait to provide quality parts and exceptional service to you in the future. Happy New Year!

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Rated 5 out of 5 stars

Quality parts exactly as advertised for a good price, shipped insanely fast and practically arrived the next day!!

The website was easy to navigate, the parts pictured were as advertised, the price was fair and the shipping was extremely fast to my door. Will definitely buy from them again!

December 17, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for taking the time to leave us a review, Aaron! We're so glad to hear that you had a positive experience buying from Vander Haag's, and we can't wait to provide quality parts and exceptional service to you in the future. We hope you have a happy New Year this week!

Rated 5 out of 5 stars

The part was as it was describe…

The part was as it was describe shipping was fast

December 4, 2025
Unprompted review
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Reply from Vander Haag's Inc.

We're so glad to hear that we met your expectations, and we can't wait to do business with you again in the future. Have a great day!

Rated 5 out of 5 stars

Items are easy to find and the pictures…

Items are easy to find and the pictures are great. Lower shipping cost would be nice if possible. Great company to have for a choice for parts. Thanks to the people that work there, John Simon Florida.

December 1, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for leaving a review, John! We understand the frustrations with the rising costs of freight. Be assured that we are constantly working with carriers to try to get our shipping rates as cheap as possible. Thanks for being a valued customer, and we hope you have a great week!

Rated 1 out of 5 stars

They lie about shipping cost and they…

They lie about shipping cost and they lie about part fitting your equipment. They will send you all over the place when you call to return or fix the order. I will never buy from them nor recommend them. They scam people who work hard for their money. Go somewhere else for your parts.

November 26, 2025
Unprompted review
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Reply from Vander Haag's Inc.

As an industry leader for more than 85 years, we truly are sorry to hear about your poor experience with Vander Haag's. While shipping costs can definitely vary based on the size of the part, we do our best to be upfront about that, and even refund our customers if the estimate is too high! We have an experienced team of dedicated customer support professionals who do their best to handle every return fairly. If you have concerns, please reach out to them directly through our website. Thanks, and have a great day!

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Rated 4 out of 5 stars

Hard to find part for nearly half price.

The part I bought wasn’t easy to find in second hand condition but Vander Haag’s had it. It sells for $700 new and I got this one for $400. So far it is working good. They made sure I knew about their satisfaction guarantee and it shipped out fast. I will definitely check them out again the next time I need something.

November 1, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for taking the time to leave a review! We're glad to hear that the part is working well, and we can't wait to provide quality parts and exceptional service to you again in the future. Have an amazing day!

Rated 5 out of 5 stars

They answered all questions for me…

They answered all questions for me quickly for me about fitment and the item I was looking at to confirm it was the right one for me. The buying process was really easy, and I received my part by freight truck in less than a week. Part came in secured to pallet in perfect condition. Looked just like the pictures and was clean. Thank you.

October 10, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for the review, William! We're so glad to hear that our employees treated you right, and we can't wait to do business with you again in the future. Thanks for being a valued customer, and we hope you have a great week!

Rated 5 out of 5 stars

Very satisfied

I have used Vander Haags a few times now. Every time has been excellent. Accurate description, very fast shipping. Items arrived safely and on time and as described. Would not hesitate to use again.

October 9, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thank you for being a valued customer, and we can't wait to provide quality parts and exceptional service to you again in the future. Have a nice day!

Rated 5 out of 5 stars

John Deere has become a rip off artist

John Deere has become a rip off artist, I’m glad you guys exist. 4200$ for one joystick, got one used from Vander Haags 2100$ to the door. 3 days to receive, plug and play and back to work. Thanks

October 14, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Thanks for the review, Adam! We're thrilled to be able to help you, and we hope to do business with you again in the future. Have a great week!

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Rated 5 out of 5 stars

Case 160B chain roller

Very easy process to order from Vanderhaags, quality parts much more affordable than buying new

October 2, 2025
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Reply from Vander Haag's Inc.

Nate, thanks for the review! We're glad to hear that you had a good experience with Vander Haag's, and we can't wait to provide quality parts and exceptional service to you again in the future. Have a great day!

Rated 1 out of 5 stars

Ordered a coolant tank.

Ordered a coolant tank.. was nothing like the one we originally were looking at that was " Pick up only " at another store. Recieved a very dirty and damaged coolant reservoir.. with the hoses and wiring all cut short. Instead of unclamping super unprofessional . Should have just used the money to purchase new! Would add pictures.. but cannot!

September 17, 2025
Unprompted review
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Reply from Vander Haag's Inc.

Cory, we are truly sorry to hear about this. As an industry leader for more than 85 years, we stand behind our products. If you received a damaged item, please contact our store with your order number and proof of damage and our customer service department will work with you to issue you a refund/replacement. Again, we are very sorry for the inconvenience, and we hope you have a great day!

Rated 5 out of 5 stars

Excellent service,Fast delivery 👏

Excellent service,Fast delivery 👏

August 29, 2025
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Reply from Vander Haag's Inc.

Thanks for the review, we're glad to hear that you had a good experience with Vander Haag's! Thank you for being a valued customer, and we can't wait to do business with you in the future. Have a great weekend!

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