Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... See more
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... See more
Company replied
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... See more
Company details
About Van Mildert
Written by the company
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareContact info
Unit A, Brook Park East, NG20 8RY, Shirebrook, United Kingdom
- www.vanmildert.com
Advertisement
Favourite shop excellent service.
September 16, 2023
Quick efficient service
September 16, 2023
Every thing is good but I want free…
Every thing is good but I want free delivery if the order is large...
September 20, 2023
Great service!
September 14, 2023
Advertisement
Security tag left on an item
Security tag left on an item. Had to get intouch with Customer service chat which was terrible, so now having to correspond via email
September 4, 2023
Easy to order and came next day
August 26, 2023
Advertisement
I love the brands they have
I love the brands they have. The price was good. The packaging was good and I received a coathanger and a storage bag too. The tracking was good to follow. And I am very happy.
August 23, 2023
Beyond a Great Shopping Experience!
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed in a complimentary wash back. This is something Van Mildert have been doing for years and it’s a really nice touch. Can’t think of any other online retailer that does this. Really makes a difference that the company cares so much for their customers!
August 15, 2023
My clothes came so quickly
August 11, 2023
Quick delivery
August 10, 2023
Advertisement
Goods are always exactly as described…
Goods are always exactly as described and delivered rapidly.
August 11, 2023
Van Mildert goes the extra mile
Van Mildert goes the extra mile. I've ordered the same Diesel coat from them and House of Fraser. Fraser ships in a plain plastic bag. Van Mildert sends it in a nice box and incudes a quality garment bag. I sure hope Mike doesn't hear about this!
August 4, 2023
I like the price and fast delivery
July 23, 2023
First time using this company
First time using this company, good service and fast delivery.Would use again👍
July 22, 2023
Advertisement
Great Selection
Selection, price and generally wide range of designers, most definitely recommend and shop here more often.
July 19, 2023
Sorted my order problem instantly
Sorted my order problem instantly and very helpful. Phone calls to me are better than e mails. Problem is solved and explained much better
July 17, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.