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See what reviewers are saying

Rated 5 out of 5 stars

This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special s... See more

Rated 5 out of 5 stars

Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very... See more

Rated 3 out of 5 stars

Update: After reaching out to customer service, they replied quickly and issued a refund. They also updated the product description on their website. I appreciate their quality customer service, bu... See more

Company replied

Rated 5 out of 5 stars

It was a surprise trip for our grandsons, who quote Vat19 videos on YouTube all the time. They were very happy and said it was a great way to end summer vacation before going back to school. Needless... See more

Company details

  1. Gift Shop
  2. Hobby Store

Written by the company

We sell awesome stuff so you can give the best gifts. When it comes to presents, there's only so many coffee shop gift cards a person can get. That's where we come in. At Vat19, we only have one rule: if we sell a product, it's got to be curiously awesome. Since that's our only criteria, we have something unique for everybody.


Contact info

4.2

Great

TrustScore 4 out of 5

231 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick shipping and affordable

What made my experience great after purchasing the Box of Happy Accidents, not only is it affordable, the shipping was quick and I was given a good assortment of items, which is 8 items and two others that I've also ordered. Would definitely buy from Vat19 again!

April 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Quality content and items

Love their YouTube content and have bought from their site many times. Quality products that are fun and tasty. Big fan! I highly recommend both for snacks and novelty items. Great packaging to, always delivered in excellent shape. Thanks!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Love these guys

Love these guys, I may be 22 but this lights a fire for my inner child. Love their YouTube channel too!

April 24, 2025
Unprompted review
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Rated 3 out of 5 stars

Not worth the money

I bought a small mystery box, a graphic tee with an incorrect quote and a screaming goat.

The t-shirt and the goat are good items and I love them, but the mystery box is really not worth the 50$ it costs. The mystery box items were a bunch of useless stuff, a lot of candy and a sour soda. Most of the candy I didn't like, and the only non edible item that were good was the big playing cards. I don't see candy as valuable at all since it'll get eaten right away or given to others if one doesn't like them, which makes it down to 2-3 non edible items which are mostly useless stuff. I had high hopes for this box since I love vat19 and Jamie seems like a good guy. Hopefully you'll cut out the candy and get something cool and valuable in your mystery box (;

The delivery was quick and smooth.

This is an honest review and I've heard many other creators talk about how cheap the items in the mystery box are after I ordered.

April 10, 2025
Unprompted review
Vat19 logo

Reply from Vat19

Hi Lena!

Thank you for your honest review—we truly appreciate you taking the time to share your thoughts and for supporting us with your purchase!

We're so glad to hear that you enjoyed the graphic tee and the screaming goat (we think he's a star in his own right 😄). We also appreciate your kind words about our team and Jamie—that means a lot.

We’re sorry to hear that the Mysterious Box of Mystery didn’t live up to your expectations. Our goal is always to surprise and delight with a mix of quirky, curious, and occasionally edible items that reflect the spirit of Vat19. While we understand that candy isn’t for everyone, we do consider it part of the fun and value of the box—especially since we curate treats that are unusual, rare, or nostalgic. That said, your feedback is incredibly helpful as we continue to evolve the mix of items we include.

We're always experimenting and trying to strike the right balance between novelty, value, and pure weirdness—sometimes we nail it, sometimes we learn. We'll take your comments to heart as we plan future boxes, and we hope you’ll consider giving us another shot down the line.

Thanks again for your support and for being part of the Vat19 community!

Best,
Jamie Salvatori, Owner
Vat19

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Rated 1 out of 5 stars

-100 stars

It’s obviously a scam never buy stuff at Vat19 just buy something else even Temu is better than Vat19

March 9, 2025
Unprompted review
Vat19 logo

Reply from Vat19

We take feedback seriously, but we don’t see any record of you making a purchase with us.

Vat19 has been delighting customers for over 20 years, and we’re proud of our 4.8/5 star rating from nearly 1,000 reviews on Google. If you’ve had any issues or concerns, we’d love to help—feel free to reach out to our customer service team.

For anyone curious about our products and service, we invite you to check out our many happy customer reviews and see for yourself what makes Vat19 unique!

-Jamie Salvatori, Owner

Rated 3 out of 5 stars

Blatant lie on the packaging

I bought the Gupperz Poppin pickle and was pretty disappointed. I was expecting it to taste like a pickle, but it ended up tasting like a watermelon. It still tasted alright, but it's clearly not pickle flavored.

March 8, 2025
Unprompted review
Vat19 logo

Reply from Vat19

Thank you for your feedback! We’re sorry to hear that the Gupperz Poppin’ Pickle didn’t taste as expected. While we don’t manufacture this product, we appreciate your honest review and will be sure to pass your feedback along to the manufacturer.

We always strive to find the most curiously awesome products around, and we appreciate insights like yours to help us improve our selection. If there’s anything we can do to help, please don’t hesitate to reach out to our customer support team. We want to make sure you have the best experience shopping with us!

-Jamie Salvatori, Owner

Rated 5 out of 5 stars

Great Products and International Shipping!

I purchased a Small Mystery Box to be delivered to the UK. The delivery was so fast and the items in the box were great, it's a nice selection of items that they offer! I'm looking forward to trying some real American Candy! It's a nice touch that you can see how much the box would cost if you bought it all individually.

Thanks VAT19!

February 25, 2025
Unprompted review
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Rated 3 out of 5 stars

Ultra Mega Mystery Box

I’ve ordered from Vat19 before and what I got was pretty cool. So this time around, I bought the Ultra Mega mystery box for my kids to open for Christmas. I was really disappointed with the contents of the package. You could go to 5 Below and buy the contents of the box. I even got a list to justify the prices of the items. I spent over $100 dollars for this and received maybe $50 worth of items. My son even said that he would’ve expected Vat19 to throw in a couple stress balls. Very disappointed.

December 25, 2024
Unprompted review
Rated 3 out of 5 stars

Blatant lies in their item descriptions

Update: After reaching out to customer service, they replied quickly and issued a refund. They also updated the product description on their website. I appreciate their quality customer service, but recommend ordering in advance when ordering gifts to ensure they arrive as expected.

If you purchase from here, who knows what you’ll get. I bought a Magic Coin Set that is advertised by Vat 19 that it “includes 32 newly minted British coins and 1 U.S. penny”. These liars sent me a set that is all fake toy coins with animals on them. The same set is sold cheaper on Amazon and other places. What a ripoff from lying scammers.

December 24, 2024
Unprompted review
Vat19 logo

Reply from Vat19

Merry Christmas!

Thank you for sharing your feedback, and we’re sorry for the disappointment caused by your recent purchase. We understand how frustrating this experience must have been.

The product you received is part of the 25th-anniversary edition, which differs from the 20th-anniversary edition advertised on our site. The manufacturer updated the product, and we sincerely apologize for not catching this change sooner. We are actively working to update our website to ensure accurate information.

To make this right, we’d be happy to offer you a full refund. I believe you already contacted our customer support team, so we will continue the conversation there.

We appreciate your understanding and the opportunity to address this issue. Feedback like yours helps us improve, and we hope to regain your trust in the future.

Best regards,
Jamie Salvatori, Owner

Rated 5 out of 5 stars

Fun Site 👍🌟👍🌟👍🌟👍🌟👍🌟

This is an awesome company that offers excellent products with fast shipping. I appreciate you guys. Thank you.
I’m addicted and will continue buying.
Happy holidays!!! 🙏💯

December 1, 2024
Unprompted review
Vat19 logo

Reply from Vat19

Thank you so much for the kind review and for your business! We sincerely appreciate it!

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