Quick to resolve issues
March 23, 2024
Unprompted review
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Company details
Written by the company
Het bekendste warenhuis van Nederland is sinds eind 2018 terug als marketplace. Met ruim 100+ gerenommeerde verkooppartners biedt V&D ruim 1.000.000 producten aan met fashion als belangrijkste categorie. Het vertrouwde Nederlandse warenhuis in een nieuw jasje! Ruime collectie kleding & schoenen. Veel aanbiedingen en snelle bezorging.
Contact info
Netherlands
- www.vd.nl
2.0
Poor
1K reviews
Replied to 76% of negative reviews
Typically replies within 1 week
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Wrong color, but refunded.
UPDATED: They have sent a sportsuit in a wrong color with a nice letter saying "unfortunately, this is the only color we have left".
So I have returned incorrect item and got a full refund.
PS: Please DO NOT INTENTIONALLY SEND INCORRECT ITEMS without getting a clear confirmation from customer.
March 22, 2024
Unprompted review
Reply from V&D
Dear Tess, thank you for your feedback! We hope to see you again soon. Best regards, Amanda from V&D
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Item was beschadigd
November 30, 2022
I'm not living in the Netherlands but… but visit frequently.
I'm not living in the Netherlands but visiting frequently. I was a client of V&D shop for many years. One year ago, I learned that you are still exiting online. As I trust your products' quality, I started to order online. Over the last two weeks, I made several orders of different items delivered to an address in the Netherlands, and I will pick them up upon my visit next week. I found the items and the quality I needed. Prices are very reasonable, and shopping online saved me the hassle of going out to shop. I told my Dutch friends about your online shopping whom they didn't know about it.
I wish to allow none residents to open an account with you, as it requires a local address.
Congratulations on your excellent service, and thank you very much. I will keep my loyalty.
January 12, 2022
Unprompted review
The worst service ever
They do not ever answer to any emails or phone calls. It is impossible to get into contact with them. They need to be shut down immediately!!! Do not order from here!! You will not receive your order and if you want to return an item you will never get a refund!!! Someone needs to file a lawsuit against them!
December 17, 2021
Unprompted review
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They sent email that order it's on
They sent email that order it's on
the way...but i keep waiting to long..they send a track a and trace... without barcode...so how can I track?this store must also send the email of consumer to the postnl.nl so the forwarder company can directly update the person from their orders.like other websites Does
December 2, 2021
Unprompted review
I ordered a tractor and trailer from…
I ordered a tractor and trailer from the Playmobil series The tractor was broken ... On the same day I took a photo of the damage, I wrote an e-mail and silence I do not recommend zero return or shipment of new goods avoid this store
May 9, 2021
Unprompted review
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