I cannot believe this Company has NO customer support!. Unbelievable that I couldn’t get any help with my smartwatch that didn’t work. I went on their bot and asked questions ONLY to be directed t... See more
Veho
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See what reviewers are saying
Highly recommend the Veho Smartfix negative and 35mm slide scanner. It's standalone, doesn't need to be connected to a PC, stores the scans to an SD card, and is remarkably quick. Smart unit includes... See more
bought a pair of STIX11 Pro headphones, and one earbud stopped working after 2 months. I contacted the company for a repair or exchange. They promised to replace it but then I didn't hear anything els... See more
Wireless headphones stopped working. Contacted through website no response, contacted through Facebook page who advised tech person will get in touch. Over 2 weeks still no contact. Product OK for wh... See more
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Waste of money
Bad headphones. Its not worth it. They don’t have nothing no equaliser, no convenience. Cheap chineze products, packaged in a nice website and expensive price. Do a good decision and don’t buy this item.
Don't say the problem's not my own…
Don't say the problem's not my own fault but what tech company would direct you to a PO Box when you have a problem with their product???
Just bought a Veho Kuzo F1 and it worked ok for the first few days but then I tried to add notifications and now the only two screens I can get up are the one showing the flashing model number and the one showing 'power off', 'reboot' and 'reset'. How can I get the functions working again?
I’m sorry to hear that you’re having trouble with your Veho Kuzo F1 smartwatch. Based on the information you provided, it seems that the watch is stuck on the flashing model number screen and the power off/reboot/reset screen. This could be due to a software issue or a hardware malfunction.
I suggest you try resetting the watch by following the instructions in the manual 1. If that doesn’t work, you can try contacting Veho Global Group at PO Box 436, Southampton, SO30 9DH, UK or Veho Europe at 25 Place de la Madeleine, 75008 Paris 1. They might be able to provide you with further assistance.
Poor customer service
Wireless headphones that packed up after three weeks. Ok your sending me new ones but it took months to sort out. Must do better at customer service. The headphones were amazing when they were working.
Avoid Veho Cave No Customer Service.
Purchased a Veho Cave security installation a while ago complete with external CC TV camera, all ok for the first couple of weeks then the camera whent off line, contacted Veho but the little response i did get did not resolve the problem, in the end the original supplier supplied a new camera free of charge and all was well again until a couple of months ago when the same thing started to happen camera goes offline and if you carry out what the camera instructions say nothing happens. Once again contacted Veho via email for some assistance, had one response asking for camera id forwarded that and no response 5 weeks later with 4 more chase ups by Email. Don't bother phoning as they don't answer the phone, and chat line disabled. The only way to get the camera back on line is to get up 2 storeys on a ladder, disconnect the camera, remove it off the system and reinstall it all again. Complete waste of money, should have read reviews before purchase, and bought a propper system.
Great customer support
Always a pleasant experience when you need help setting up a new purchase product and customer support solves the issue there and then. Many thanks
Veho - Good quality and value for money
Brought a few Veho products now and have always been good quality and value for money. Nice to see a British brand, not many left now!
Wouldn't recommend this brand
Wouldn't recommend this brand. 0 support! Steer clear!
Beyond USELESS - ZERO CUSTOMER SUPPORT
Totally beyond 'USELESS' when it comes to Customer Support. Having contacted them countless times by Email/Live Chat & Facebook you get NO RESPONSE at all !
Poor Lifespan & Customer Service
Always had veho brands in the past and couldn't fault them until I'd got the VPP-008-E model around 2 years ago which they sell for £100, after the first year one of the two usb ports stopped working suddenly and now it's just suddenly became useless where even if fully charged it turns off randomly when charging anything and cannot turn back on unless you plug it into a wall socket again, I wrote to veho and never got a reply so poor customer service too
bought a USB microscope VHS-001 a while…
bought a USB microscope VHS-001 a while back and used it on a microsoft computer running windows 10 and it worked great in all aspects, have now bought a Mac but can not get softwear for a mac have sent message to Veho but as most people have found they do not acknowledge emails, pity as it is no use to me now.
Spent about £10,000 on Veho 10x muvi…
Spent about £10,000 on Veho 10x muvi cameras to resell. Extremely good at marketing but customer service is extremely poor. A shame as it is a good little product but you cannot provide little or no backup.
I have written at least 10 emails to…
I have written at least 10 emails to them, but heard nothing at all. can see company still exists but has no interest in helping their customers
Bought a Veho Cave system
Bought a Veho Cave system. Initially i was impressed by the look of the product. Although the product seems easy to set-up i had difficultly getting it to work, and then was plagued with constant 'connection' isuues, account problems. Zero custom service response to any of my messages or emails. Don't/Can't use it anymore. The only thing they seem good at is the marketing bit.
Garbage company
Truly awful company. Bought their TA-6 USB power hub about 6 months ago. Recently unplugged it from the mains socket and the power adapter's head just snapped. contacted Veho UK and spoke to Angus who insisted I take it back to the retailer I bought it from. Made no attempt whatsoever to help or provide another adapter. Don't see the point why they have a customer service contact. Avoid their products. Crappy products from a crappy company with crappy customer service to match.
Really disappointed as I would rather buy none Amazon products
Really struggled with the Veho Cave system for some time as it never let me connect a user account and password reminders do not work at all. Finally it stops letting me control it at all and it’s been out of action for a week while customer service don’t respond at all anymore. Gone for a Ring system instead.
Pointless ‘portable’ radio
If I was able it would be zero stars. Bought two Veho radios from Brandalley at a good price. They were NOT sold as defective, or seconds. The battery is meant to last 17 hours- we get two at the MOST. I feel I have been duped .
DO NOT BUY FROM THIS COMPANY
I bought the 1m USB cable with lightening charger from the Leeds Bradford airport at the boots store.
It worked for one day, then now all it does is connect and disconnect the charge from my phone, constantly! I paid £10 for this charger and it works worse than ones I’ve bought from China online before for around £3 including shipping.
I am even more annoyed that I cannot find anywhere online where I can complain! Other than trustpilot, and what are the chances they even check these? I’m mainly writing this for consumers. Don’t bother buying this cable!
I was a captive audience at the airport so I had no other choice as I had left my current cable at home and needed to charge my phone.
But I am extremely unhappy.
I still have my receipt and the box but there was no guarantee in the box. So essentially useless.
Thanks for wasting my money.
Wireless headphones stopped working
Wireless headphones stopped working. Contacted through website no response, contacted through Facebook page who advised tech person will get in touch. Over 2 weeks still no contact.
Product OK for what you pay but after service is terrible.
Intractable
Sadly a modern company that costs a fortune to call by phone and doesn't respond to its Email's in a timely fashion, let's say two whole days or more. I have a product which I have lost the licence key for and I simply need a response one way or another. How can this shockingly poor customer care exist in this day and age
Water Proof Smart phone case and bike mount
I purchased their water proof case for riding to work on my bike, I got it the other day and set it up. Today I have ridden in half way I hit a bump in the road as it happens and then the case went flying off the bike, hit the floor, shot open and left my iPhone bouncing along the road. I'm extremely disappointed and very upset now as my phone is now destroyed. I would suggest they rethink this bike mount... £30 has cost me over £300 as I will need a new phone, I WOULD NOT recommend this item to anyone
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