While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Store

Written by the company

Wir verkaufen hochwertige gebrauchte Fahrräder, die wir in unserer eigenen Werkstatt prüfen und rundum aufbereiten. Jedes Fahrrad können wir versichert weltweit versenden. Mit jedem Fahrrad erhältst Du von uns ein 14tägiges Rückgaberecht und mindestens 1 Jahr Gewährleistung. Du kannst bei uns auch Dein Fahrrad verkaufen! Ob Rennrad, MTB oder Gravel-Bike, ein Fahrrad-Verkauf mit VeloBird ist sicher, einfach und schnell.


Contact info

3.8

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found my go to Racing-Bike dealer

After fighting through the market without success I decided to buy a bike from a dedicated dealer. I needed a lightweight bike to train for triathlon and my first iron man. I was lucky to find an amazing BMC Roadmachine in Berlin, such that I could even come by for a test ride. The people working there are super nice, skilled in bicykles and the service was superb. 5/5

October 17, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

This shop is brilliant

This shop is brilliant. The bikes are great and the customer service is beyond reproach. I have used them to both buy and sell and the experience was easy and professional. Highly recommended, make sure you check them out next time you are looking for a bike.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

simple and satisfied purchase

The experience I had for purchasing a Colnago road bike was very pleasing. I was a bit not sure about the size and the condition, but the customer service was wonderful. They answered my emails with pictures very quickly and were friendly. My bike was also packed very well and there was no damaging arriving. The one year guarantee Velobird provided also made it easy for me to decide.

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Simply wonderful

The purchasing experience was smooth and fast.

I live in Asia so I thought the shipping would take a while but the bicycle was here in just 8 days!

I would purchase from VeloBird again and if I'm ever selling a bicycle I'm definitely coming here as well.

December 7, 2021
Unprompted review
Advertisement
Show reviews in all languages. (15 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look