Veltec Kirby Specialist Reviews 

1,707
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

More unhappy than happy with purchase, because: 1st- if it is for a specific model, the colour should match the original one (my original is grey, and received a black cable altohugh it says it... See more

Rated 5 out of 5 stars

It's the first time I order from this company and I'm very satisfied. It's quite difficult to find Kirby spare parts in my country, instead, in this site I've found a very wide range to choose from. E... See more

Company details

  1. Electronics Store
  2. also in
  3. Appliance Repair Service

Written by the company

Everything for your Kirby vacuum cleaner. More than 180 original Kirby products. Easy to order in our webshop and quick delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.5

All reviews

(1,707)

1 review in the last 12 months

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Rated 2 out of 5 stars

Poor delivery process

Easy purchase, poor delivery process.

I purchased a product 8 days ago. I thought it would be next-day delivery but it turns out the product comes from Spain.
Received an email with a tracking number, my name misspelled and a delivery company I never heard of.
Tried to track after finding their site, my address, email and phone were all incorrect. I found out the delivery was redirected to DPD. After several attempts to fix the issues and contact the sender, still no success.

In conclusion: was easy to purchase online but delivery through Seur and DPD is messed up. Veltec should consider using better shipment companies like TNT or Fedex.

Update: 14 days later the product never arrived and is being returned due to error in shipment.

March 17, 2018
Unprompted review
Rated 4 out of 5 stars

Good quality

A little bit expensive, you cannot choose the color of the pieces, My delivery was wrong, but didn't depend from Veltek.
All parts are original and even if in different color are perfectly functional.

March 4, 2018
Unprompted review
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Rated 5 out of 5 stars

everything perfect

everything perfect, from the order on website, to delivery at home. I ordered a new tube for my Kirby and it's very very good.

October 30, 2017
Unprompted review
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