VELTUFF® Real Workwear Reviews 400

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products, often highlighting the durability and warmth of items like jackets and fleeces. People frequently praise the fit of the clothing, with some finding their "go-to company" for workwear due to the excellent quality and accurate sizing. However, some people were dissatisfied with the return policy, citing issues with having to pay for returns and a lack of acknowledgment when items are received. There are also mixed opinions regarding product sizing, with several customers reporting that sizes run small or are inaccurate, leading to incorrect orders. Additionally, some reviewers experienced problems with delivery services, including delayed shipments, damaged parcels, and incorrect orders being received.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the great quality,... See more

Quality

People report positive experiences with quality, praising the great quality of polo shirts, sweatshirts, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast delivery, with... See more

Order

Clients share ambiguous opinions on order experiences. While some reviewers report easy ordering, quick... See more

Return policy

Reviewers express significant dissatisfaction with the return policy. Customers report a cumbersome return... See more

Based on these reviews

Rated 2 out of 5 stars

First order for sweatshirts ok, quality good for general use. Second order also for sweatshirts (but another colour and size) not good at all. Sent sweatshirts of the desired size and colour but... See more

Rated 2 out of 5 stars

Delivery charge to Scotland (Edinburgh) £15 and its not even Express 5 service. I use DPD daily for my day job and they clearly making at least £10 profit as it doesnt cost £15 to ship from England... See more

Rated 5 out of 5 stars

Just opened my order right now and tired on the clothing. I ordered the Comfort Profile Cargo Trousers which fit okay, I got the regular size instead of the short size which was a bit too long for m... See more

Rated 5 out of 5 stars

Just ordered protex1 T shirt and Softshell jacket amazing quality and fit perfectly. After trying many others I think I’ve found my go to company now for hi vis clothing. Shipping is speedy and custom... See more


Company details

  1. Safety and Work Wear Store
  2. Embroidery Service
  3. Men's Clothing Store
  4. Protective Clothing Supplier
  5. Shoe Store
  6. Work Clothes Store

Written by the company

For 25 years the VELTUFF® brand has combined safety with style to provide people with workwear that is truly up to the task. Our range of high quality workwear includes work clothing, hi-vis garments, safety footwear and PPE, each designed to provide superior protection, durability and comfort. So whether you work in a warehouse, drive a commercial vehicle or maintain the railways, VELTUFF® is the brand you can trust.


Contact info

3.2

Average

TrustScore 3 out of 5

400 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Size table

Size table not matching

November 25, 2024
VELTUFF® Real Workwear logo

Reply from VELTUFF® Real Workwear

Hi Seref,
Thank you for your feedback. We value your insights and strive for transparency in our product sizing. As mentioned in the product details of the purchased product, "This style measures small. We advise purchasing a waist size larger than your normal measurement for these to fit comfortably." We hope this clarifies any concerns, and we’re here to assist further if needed :)
- Andreas

Rated 1 out of 5 stars

I bought a pair of work trousers

I bought a pair of work trousers, the quality is GREAT, but they come in WAY too small, I consistently wear a 38" waist, but would recommend going a size or 2 UP with these pants.

October 25, 2024
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Reply from VELTUFF® Real Workwear

Hi,

Thank you for your feedback! We're happy to hear that you appreciate the quality of our work trousers. We understand that sizing can sometimes be tricky, and we aim to provide the best fit for all our customers. Your suggestion to consider sizing up is very helpful, and we’ll ensure this feedback is noted to help future customers select their ideal fit.

If there’s anything further we can do to assist or if you have additional feedback, please don’t hesitate to reach out. We're always here to help!

Best Regards,
Andreas / Veltuff

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Rated 3 out of 5 stars

Took to long in getting here delivery…

Took to long in getting here delivery was to Co-Op and out of my way , home delivery would have been a lot better

September 24, 2024
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Reply from VELTUFF® Real Workwear

Hi,

Thank you for your feedback! I'm sorry to hear that the delivery experience was inconvenient for you. To make things easier, we offer multiple delivery options, including direct home delivery and HubBox collection points like Co-Op. Next time, you can select home delivery at checkout for added convenience, ensuring your order arrives right at your doorstep.

We appreciate your input, and please feel free to reach out if you need any assistance with future orders. Thank you for choosing VELTUFF®—we’re here to make your experience as seamless as possible!

Best Regards,
Andreas Stampe

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Rated 5 out of 5 stars

Best workgear below premium prices such as helly hanson

The quality is amazing! Not too baggy on me I also use the trousers for mtb trail riding as they repel water and don't trap heat, awesome for summer. Just about to purchase some more

September 29, 2024
Unprompted review
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Reply from VELTUFF® Real Workwear

Hi,
Thank you for your fantastic review! We’re glad our trousers have exceeded your expectations and work so well for both work and MTB trail riding. Your feedback means a lot, and we appreciate your continued support. Looking forward to serving you again soon!
-Veltuff

Rated 5 out of 5 stars

Very good quality products that are…

Very good quality products that are made to last, highly competitive prices and excellent customer support! I got to know Veltuff when my employer purchased our working clothes there and now purchase privately as well. Can only recommend Veltuff! 👍

August 27, 2024
Rated 1 out of 5 stars

Very slow on answering emails

Very slow on answering emails. We have been waiting for oour uniforms for 2 months and is still not here!!! I want a respond immidiatly!

August 29, 2024
Unprompted review
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Reply from VELTUFF® Real Workwear

Hej,
Jag beklagar verkligen den långa väntetiden för din beställning.
Det är självklart vårt ansvar att din beställning kommer fram till dig. När din beställning har lämnat vårt lager kan vi tyvärr inte alltid veta om paketet fastnar eller kommer bort. Tyvärr visade det sig att ditt paket hade kommit bort hos transportören.
Så snart du kontaktade oss inledde vi en undersökning för att spåra ditt paket. Vi har hållit dig uppdaterad under hela processen och gjort vårt bästa för att lösa problemet, och nu är en ny leverans på väg till dig.
Tack för ditt tålamod och din förståelse.
Med vänliga hälsningar,
Caysa // Veltuff

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Rated 5 out of 5 stars

I've been buying from Veltuff for…

I've been buying from Veltuff for around 10 years ever since I was supplied by a company as my uniform and ever since I buy my own from Veltuff as the company i work for supply a different quality and you pay for what you get 100% recommended Mike Dyson Manchester

July 24, 2024
Rated 1 out of 5 stars

An utter shambles *avoid *

Order 4 times from this company and every time the size was incorrect , and trying to get a refund is nearly impossible. Over 5 days now and still nothing . I would seriously avoid buying anything unless you want a load of hassle and inconvenience.

May 27, 2024
Unprompted review
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Rated 5 out of 5 stars

First time customer

First time customer, will definitely buy again. Quality gear and great service.

May 24, 2024
VELTUFF® Real Workwear logo

Reply from VELTUFF® Real Workwear

Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK

Rated 5 out of 5 stars

Good quality quick delivery

Good quality quick delivery. Thank you

April 23, 2024
VELTUFF® Real Workwear logo

Reply from VELTUFF® Real Workwear

Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK

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