I signed up but never finished the complete setup process and onboarding. I never used the service and called to cancel. They refused to refund even a partial amount paid. Repeatedly, kept offering to... See more
Company replied
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I signed up but never finished the complete setup process and onboarding. I never used the service and called to cancel. They refused to refund even a partial amount paid. Repeatedly, kept offering to... See more
Company replied
Vendasta without a doubt is one of the best companies out there to he partnered up with. In particular Ian and Samuel are incredible and truly care about how you're doing things and great educators to... See more
Company replied
Vendasta has taken me by the hand and walked me through every inch of the platform, ensuring I fully understand the information I'm seeking to learn. They've provided more than enough training—both on... See more
Company replied
Vendasta is the best! If you are a digital marketing agency, Vendasta is essential to your success! They have made my company work so much better in the online world of marketing by providing essentia... See more
Company replied
Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Our AI-powered platform unifies marketing, sales, and operational workflows, eliminating the need for fragmented tools and streamlining every stage of the customer journey. With proprietary SMB data, intelligent automation, and AI assistants that handle repetitive tasks, Vendasta helps businesses attract, engage, and retain customers with unmatched efficiency. Our solutions empower partners like digital marketing agencies, franchisors, and MSPs to scale operations seamlessly, optimize campaigns, and drive long-term growth. Headquartered in Saskatoon, Canada, Vendasta employs over 700 dedicated team members across offices in Saskatoon, Boca Raton, and Chennai, serving a global network of partners and SMBs. Learn how Vendasta’s AI can help you grow: https://www.vendasta.com
410 22nd St E, S7K5T6, Saskatoon, Canada
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Introductory call today, Ken Falk was very helpful as well as personable. Didn't even let it bother him when I saw a squirrel. Thanks Ken!

Reply from Vendasta

Reply from Vendasta
My Account Manager is the team member I never knew I needed and now can't live without her! She not only helps to keep my multiple projects and tasks organized and on track but, she has taken the time to learn about me as a business owner and about my company and services! She's not just a team support member plugging away at tasks - she cares about the success of me and my clients, and I'm super happy to be a Vendasta partner!

Reply from Vendasta
The Vendasta team is incredible. Everyone from sales, to account managers, to fulfillment services teams, are professional, knowledgable, and efficient. They are so much more than a service provider, they truly are my partners, they are an extension of my business and they have allowed me to open several new revenue channels without any large risky up-front investments.

Reply from Vendasta
Nate has been great to work with at Vendasta. He knows the products and walks me through the services with ease. I appreciate his professionalism and friendly demeanor.
Doug
Point2Point

Reply from Vendasta
Nate is fantastic! Could not have asked for a better mentor and someone to help me as I got going. Furthermore, he continues to touch base and show me more features along the way. Cannot say enough about him. Keep him around. This goes to show the detail Vendasta shows towards each partner, and I am grateful for that culture.

Reply from Vendasta
I dealt with some very difficult situations.... situations that I knew I had no way out... This was not the case with the Vendasta Team, they not only met my expectations, but exceeded them... I'm very grateful for their hard work and dedication to clients.... Thank you Nate for continuously answering all my questions big and small and directing me to the right people that make this journey a cake walk...

Reply from Vendasta
Thank you so much Seyi Abe for all your assistance and guidance. I honestly could have not navigated this business journey without your mentorship and guidance. Thank you so much and I always appreciate you :) Vendasta is truly my business partner! Amazing platform and products. The Business App Pro is pioneering the AI space. Love it!
I struggled longer then I would like to admit.
Without, Brandon's help I know for a fact it might have only been a few small things. However, a few degrees off track for along period of time is disastrous.
It is rare to find someone who not only is willing to help, but go the extra few steps to really step a client up to make sure they not only succeeded. But have everything in place to take care of things in confidence.
I am able to offer more then I expected to my clients due to the customer service I experienced, and also the follow-up that was needed that I didn't think was. This is critical in days like today as the market is so competitive, thank you for taking care of me. So I can take care of you.

Reply from Vendasta
This is a terrible company with overpriced, substandard products. Your “partner rep” has one job. That is to talk agencies into pushing more and more junk.
There are many alternatives available.

Reply from Vendasta
Great company culture and responsive support team.

Reply from Vendasta
Dean was very patient and understands the importance of this type of decisions for a small business. He and Haley answered all my questions and concerns really quickly. They made me feel really at ease and just concentrate on selling.

Reply from Vendasta
Braedon and Vendasta are amazing! They not only change my business, but change my life. Allowing me to spend less and make more! That’s better. I still can’t believe how this is a hard sell for people. These guys are great.

Reply from Vendasta
A dreadful experience, I was lied to about everything that was promised. Before subscribing to a paid plan, they provided all the support and answered my questions very quickly. Then, we had a meeting with the sales representative, where I was promised free products, and all my questions were answered with assurances that everything would be set up once I subscribed to the paid plan. To this day, nothing has been fulfilled, and they no longer respond to my messages. I have obviously requested the cancellation of the service (and I hope they follow through). Additionally, and this is crucial for any marketing agency, they do not allow payment configuration via Stripe for countries like Argentina, where I reside, despite having promised and assured me that it could be configured. Therefore, I would never have been able to start my marketing agency business. I don't understand how a company can sustain itself with such customer service standards...

Reply from Vendasta
Vendasta is a solid product that is available for start-up and established companies to organize their clients into one dashboard. There is a array of services that can be offered and set at custom prices along with payment processing right through the dashboard.
They offer a sales platform that is great at gaining new leads along with reports that can be sent out to potential customers with emails set to send based on retention.
All-in-all a great white label software system that's ready to tackle the problems of running a free-lance web company. Wish I'd had found them years ago.

Reply from Vendasta
I recently had a very frustrating experience with Vendasta that has left me thoroughly dissatisfied with their service and support.
I purchased a Google Workspace subscription through Vendasta, paying upfront for a full year. Unfortunately, due to an error on Vendasta's part, my account was mistakenly deleted. This led to Google revoking my subscription, even though I had paid for it in advance.
When I requested a refund from Vendasta, they refused, citing Google's refund policies. It was made clear to me that Vendasta took no responsibility for their own mistake, insisting that they were bound by Google's rules. This is despite the fact that the deletion of my account was entirely Vendasta's fault.
The lack of accountability and customer care shown by Vendasta is shocking. As a paying customer who received no service due to their error, I expected better treatment. Their responses were dismissive and unhelpful, leaving me out of pocket and without the service I paid for.
I strongly advise potential customers to be cautious when dealing with Vendasta, especially if you are relying on them for critical services like Google Workspace. Their customer support is lacking, and they do not stand behind their own mistakes. I regret trusting them with my business and will be looking elsewhere for reliable service providers in the future.

Reply from Vendasta
THEY SUCK! They chased me for years to get me to sign up. I signed up and 2 days later NOTHING! I have clients to be onboarded and these people TOTALLY IGNORE YOU AFTER YOU SIGN UP FOR THEIR LOW QUALITY SERVICE.
NO HELP. NO SUPPORT. ME AND MY CLIENT ARE STUCK.
I will get my bank to issue a refund a chargeback and move on to another provider.
DO NOT DO BUSINESS WITH THESE PEOPLE

Reply from Vendasta
The company consistently makes promises it can't keep and fails to deliver. Initially, one person made an effort to assist, but after their promotion, the rest of the team seemed lost. Based on personal experience, it's important to be cautious as they often use contracts as a shield and prioritize quantity over quality. While they may appear friendly, they tend to deflect responsibility. This mindset is also prevalent among their vendors. This company prefers a "set it and forget it" approach, resulting in minimal or no results.
It's giving scam save your money; I thought I did my research on this company. It started well, of course, because they are motivated to take your money, 5k to be exact. I was supposed to be mentored; they were super communicative at first, and I felt supported! and they offered this live boot camp. I thought it was exclusive for people who paid.... it is free. My mentor stopped responding to me eventually after July told me to go through the boot camp again, and that's after I told him I had an interested client, but I needed his help. They charge your card whenever they feel like it. Refrain from sending refunds. They tell you they will. The only tool they have is the snapshot report. I'm sure you can spend the bare minimum to get that feature. I DO NOT RECOMMEND THIS COMPANY.

Reply from Vendasta
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