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Veralab Reviews 2,190

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I love Veralab's products and I have been a client since 2017!!! The new site is amazing and all the orders that I made over the years arrived on time and were handled with care and love. Thanks to... See more

Rated 1 out of 5 stars

Ho provato la crema mani "Put a ring on It", tremenda: ci mette una vita per asciugarsi e appena sudi un attimo tornano le mani scivolose e cremose. Prodotto pessimo e scadente.

Rated 5 out of 5 stars

The new site is amazing! My order was packed with products that arrived super fast, and I’ve already started using them! Thanks to the discount code from the newsletter, I was able to grab even more i... See more

Rated 5 out of 5 stars

Great experience ever My skin is easily cleaned and better than ever The customer service is always nice and precise in helping to find the best product I’m a client since 2018 and I’m always sa... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Supply Store
  3. Cosmetics Store

About Veralab

Written by the company

Logo Veralab

Un'azienda italiana di skincare, make-up e fragranze, frutto del mix di competenza, spontaneità, empatia e irriverenza della sua fondatrice, Cristina Fogazzi.

Una community basata sull'inclusività e sul rifiuto degli stereotipi, cresciuta giorno dopo giorno attraverso blog e social media grazie al dialogo costante con i followers.

Passaparola

PASSAPAROLA!

Fai scoprire Veralab: Regala il 20% di sconto e ricevi 10€ per il tuo prossimo ordine*

Dillo ai tuoi amici!
Mondo Veralab

Scopri le ultime novità

Scopri le ultime novità di Veralab e Overskin.

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Skincare

Il mondo Veralab

La scintilla che anima tutt’oggi Veralab nasce nel 2009 quando Cristina Fogazzi, in seguito ad un’impasse professionale, decide di investire su sé stessa aprendo, a Milano, il beauty center Bellavera sfruttando la sua esperienza di formatrice per centri estetici.

Scopri Veralab
Make-up

Vieni a trovarci in Store!

Scopri i nostri esclusivi flagship store Veralab a Milano e Roma! Nei nostri negozi troverai personale esperto pronto a consigliarti e a guidarti nella scelta dei prodotti più adatti alle tue esigenze. Non perdere l'occasione di vivere un'esperienza di shopping unica e personalizzata. Vieni a trovarci e scopri tutte le novità e le offerte speciali riservate ai nostri clienti!

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Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Amazing products & Site

I love Veralab's products and I have been a client since 2017!!!
The new site is amazing and all the orders that I made over the years arrived on time and were handled with care and love.
Thanks to a lot of discounts issued every year, I was able to buy all my favourites at a very good price!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable experience

The new site is amazing! My order was packed with products that arrived super fast, and I’ve already started using them! Thanks to the discount code from the newsletter, I was able to grab even more items. Absolutely thrilled

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

the new site is fantastic

the new site is fantastic! I had a cart full of products that arrived quickly and I have already started using them! I used the discount code from the news letter so I got more things! top

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

After seeing the Instagram advert I was…

After seeing the Instagram advert I was very excited about using the product. I used the shade match online and it was absolutely rubbish. I ordered two different shades and one of the shades caused me an allergic reaction. I tried contacting customer services and they said to me I can only return one shade I can’t return to shades because apparently the refund policy is is that you can only refund one shade which I was not aware of but the products have caused me an allergic reaction to which customer services are saying they’re not going to help me and only refund me for one so guys please be aware before you place your order. The shade mat is absolutely rubbish And customer services are absolutely useless

April 22, 2024
Unprompted review
Veralab logo

Reply from Veralab

Hi Dhvani, reading your review we suppose that you're not probably referring to our brand and website (www.veralab.it). Infact we do not have an online shade finder yet and our refund policy is completely different. We also tried to search your contact in our data base and we didn't find any feedback, account or purchase.
In case you would like to contact our customer support, you can fill the form at the following link:
https://assistenza.veralab.it/hc/it/requests/new
We will be happy to understand better what happened.

Rated 5 out of 5 stars

Great experience ever

Great experience ever
My skin is easily cleaned and better than ever
The customer service is always nice and precise in helping to find the best product
I’m a client since 2018 and I’m always satisfied

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing products!

Amazing products!
I bought a lot of products form Veralb and I won't go back! Fantastic for my skin, they really have results on my skin and also the smells are amazing!

September 15, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Martina!

Team Veralab

Rated 5 out of 5 stars

Best online shop

Good products, good prices, easy usable website, easy payment, quick delivery

September 14, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Francesca!

Team Veralab

Rated 5 out of 5 stars

Beyond expectations

I have a terribile skin. Since i use veralab it’s going so much better! Products are so good and they do exactly what they promise. Furthermore they have an excellent customer care, always professional and available for information and advice.
Excellent.

September 14, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Valentina!

Team Veralab

Rated 5 out of 5 stars

super super great!

I have to say, great products and best e-commerce ever, intuitive, easy to use, made for those who want to buy a top product with just a few clicks

July 26, 2021
Unprompted review
Veralab logo

Reply from Veralab

Thanks for the positive review!

Team Veralab

Rated 5 out of 5 stars

LOVE IT!

I've been using VeraLab products for 2 years and they are just great!
I love Relaxing Oil Mask, Olio denso, Siero #Defence and Zero Stress, which are perfect for my sensitive but combination skin.
For body, I especially suggest Slim_me and Mad Mud/Mad Mud Dren: they really do what they promise!
Sales assistants are very skilled, helpful and kind.
I love this brand and can't wait to try other products!

July 21, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Elena!

Team Veralab

Rated 5 out of 5 stars

Since 2018 I use to buy veralab's…

Since 2018 I use to buy veralab's products. The website is user friendly, easy to check: good site, great customer care, excellent skincare's products. Fagianas approved!

July 20, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Valentina!

Team Veralab

Rated 5 out of 5 stars

Tutto perfetto!!!

ENG BELOW
Secondo me è di gran lunga il migliore brand di skincare in circolazione. Adoro sia i loro prodotti che le loro politiche in generale. Sono sempre super disponibili e rispondono alle tue domande per consigliarti al meglio. Spedizioni veloci e molto curate (packaging riciclabile, campioncini ecc..). 5 stelle è il minimo che possa dare!

In my opinion is the best brand for skincare. I not only love their products but also their "politics". They are always there to answer your questions and they have an amazing costumer care. Super fast shipments and good packaging (also for the environment). 5 STARS AT LEAST!

July 20, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Elena!

Team Veralab

Rated 5 out of 5 stars

The Best products for face

The Best products for face, body and hair
Fabolous✨✨✨

July 20, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Tata!

Team Veralab

Rated 5 out of 5 stars

Veralab products and web site

Veralab online shop is one of the greatest, simplest and user friendly websites I've ever used.
You can easily find info about all products and all "how to" instructions. Navigation is clear even if it's your first access. Regarding commerce, you have multiple pay options and also the possibility to split the amount in smaller amounts delaying the total payment.
SHINING web site, WONDERFUL products, GREAT satisfaction!

July 20, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Anna!

Team Veralab

Rated 5 out of 5 stars

Great products

Great products, fast delivery and VeraLab is the best online shop for good cosmetics.
Top

February 12, 2021
Unprompted review
Veralab logo

Reply from Veralab

Grazie per la recensione Rosaria!

Team Veralab

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