Very helpful online chat support helped me through some odd questions that I had - even going back to their suppliers to confirm some stuff that I was asking rather than just giving me an easy half-... See more
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They sit on an order for a couple of weeks before sending it out, even if you pay for express delivery. What a shame. avoid !
AVOID! No quibble refund is a scam. 6 back and forth emails within 14 days of receiving the item and still not being given return details. When Vesternet say they don’t use Trustpilot any m... See more
I get almost all my z-wave equipment from Vesternet so when I needed a new z-wave socket for the christmas tree they were the obvious choice. Next day delivery was handy so we could get the lights on... See more
Company details
Written by the company
Worlds Premier Smart Home Automation Store, focusing only on the latest wireless sensor network technologies of Z-Wave & Zigbee. We understand how complex it can be to build an automated home, so we make it much simpler by hand-picking the best home security and lighting control components that work right out of the box. All of our home automation products come with a 365 Day Satisfaction Guarantee and Lifetime Technical Support.
Contact info
2.7
Poor
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Pleasure to do business with.
Quick to respond with online chat; Good availability of stock; Informative website.
July 12, 2021
Fast and helpful service
July 12, 2021
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Excellent detail on product pages
Excellent detail on product pages. Good promotions and knowledgeable articles/emails. Excellent one stop shop for all things home automation in the UK.
July 12, 2021
Good range of products and prices.
Good range of products and prices.
Very helpful site with lots of useful advice.
July 11, 2021
Good range of products at competitive…
Good range of products at competitive prices but always worth comparing.
Reliable delivery.
July 10, 2021
Very helpful…
Very helpful online chat support helped me through some odd questions that I had - even going back to their suppliers to confirm some stuff that I was asking rather than just giving me an easy half-answer. Was pleasantly impressed…
Hopefully the first of many future orders as I continue to build my setup at home.
July 9, 2021
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Always had good response to questions.
July 6, 2021
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Summer sale had a good discount and…
Summer sale had a good discount and have previous bought from Vesternet as the site has good descriptions of products and other instructions for using/installation.
July 5, 2021
Always excellent service
Always get excellent service from Vesternet. Also very helpful for any tech related questions. You just know the products you buy will work as you intend
July 5, 2021
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Always a good service and good…
Always a good service and good products. Great savings as well.
July 5, 2021
Just good!
I’ve never had any issues with Vesternet! Helpful, reliable, prompt delivery and good support if you do have issues in my experience. Thank you!
July 5, 2021
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