Very friendly and helpful staff especially as it was a late night emergency visit, got my hound sorted out with ease good vibe and a nice place. Would recommend.
Company replied
Location
Switch locationInside St Anne's Vet Group, 6 Saint Anne's Road, BN21 2DJ Eastbourne, GB
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See what reviewers are saying
The staff were professional, capable, caring and gave my puppy good treatment. They made me feel confident that my puppy was in good hands. Even though they were very busy they were patient, kind and... See more
Company replied
We took our dear little Cavalier to Vets Now on the August bank holiday,because she has massively large runny poops with lots of blood which came on without any warning. They treated her but she di... See more
Company replied
Absolute extortion. Everyone there was very kind and calm for sure but after being referred by online vet, the vet we saw didn’t seem to have the same up to date knowledge and just gave basic monit... See more
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Company details
About Vets Now - Eastbourne
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
Inside St Anne's Vet Group, 6 Saint Anne's Road, BN21 2DJ, Eastbourne, United Kingdom
- 01323 325168
4.3
Excellent
202 reviews
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Recent visit
Everyone was friendly and very helpful, good level of information and advice provided
March 1, 2025
Reply from Vets Now - Eastbourne
Hi Natasha, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Reply from Vets Now - Eastbourne
Hi Nigel, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Friendly efficient and so wonderfully…
Friendly efficient and so wonderfully kind to our poorly cat Nala. Put us at ease at a horrible time
February 17, 2025
Reply from Vets Now - Eastbourne
Hi Michael, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and Nala. Have a great day.
A very professional and friendly practice
I needed to use an out of hours emergency vet this weekend. I booked with Vets Now and was very happy with the care given to my dog. The vet was very kind and even rang me the next day to see how my dog was.
I would definitely recommend them.
February 10, 2025
Reply from Vets Now - Eastbourne
Hi Sharon, thanks for taking the time to leave us a review. It’s a pleasure to have helped you and your pet. Have a great day.
Provided immediate care for my injured…
Provided immediate care for my injured cat out of usual veterinary hours. Very helpful before and after treatment. Very polite and reassuring.
February 6, 2025
Reply from Vets Now - Eastbourne
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Very knowledgeable and helpful staff…
Very knowledgeable and helpful staff who explained all our options
February 9, 2025
Reply from Vets Now - Eastbourne
Hi Rosie, we really appreciate your kind words. It’s a pleasure to have helped you and your pet. Have a great day.
Our experience was great!
Our experience was great! Staff were friendly, helpful, reassuring and very clear giving us information, options and answering all questions we had.
February 9, 2025
Reply from Vets Now - Eastbourne
Hi Miss Dell, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
The lovely lady at reception called Lee…
The lovely lady at reception called Lee made the experience so positive. She was so kind and friendly and caring. Really made all the difference.
February 3, 2025
Reply from Vets Now - Eastbourne
Hi there, thank you so much for your kind words. I'm really glad we could be there for you.
Disgraceful!!!
I am disgusted to have paid the extortionate amount of £336.00 to have my dog's pulse checked and his gums looked at.
I was distressed and thought that my dog was dieing.
(He's on palliative care due to cancer)
To find that Vets Now cannot even access his medical records is both ridiculous and unbelievable!
I was advised to go back home and see how he goes, come back if you need to, but ring first.
January 28, 2025
Reply from Vets Now - Eastbourne
Hi Sharon, thanks for your feedback on the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Everyone we dealt with were so kind and…
Everyone we dealt with were so kind and caring. We were really well looked after. My only negative was the cost for what was a 5 min consultation with no treatment.
January 24, 2025
Reply from Vets Now - Eastbourne
Hi Samantha, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.
Very caring and thorough
Kind vet.The vet gave my cat a thorough examination. I would not hesitate to. Use this out of hours vet again.
January 14, 2025
Reply from Vets Now - Eastbourne
Hi Mary, we really appreciate your kind words. We hope you have a great day.
Kind caring staff vet was amazing liked…
Kind caring staff vet was amazing liked the calm environment well laid out waiting room staff friendly and cheerful overall good experience when we was so worried about our dog thank you
January 9, 2025
Reply from Vets Now - Eastbourne
Hi Michelle, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Brilliant support
Brilliant support, and spent the time needed to diagnose a blood issue which the day vets did not trace. Our Cat is recovering very well since Vets Now's Input last weekend.
January 8, 2025
Reply from Vets Now - Eastbourne
Hi Chris, we really appreciate your kind words. It’s a pleasure to have helped you and your pet. Have a great day.
Reply from Vets Now - Eastbourne
Hi Patricia, thanks so much for your lovely feedback, it’s great to hear our team were able to help and that your pet is doing well.
The staff are fantastic ,service and…
The staff are fantastic ,service and help great. We felt put at ease. The only downside is the massive expense.
December 26, 2024
Reply from Vets Now - Eastbourne
Hi Clive, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.
Reply from Vets Now - Eastbourne
Hi, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Good service
Unfortunately had to take our dog on Christmas eve as he had eaten a mince pie. Fantastic service from all the staff. Only negative was the price. I understand the vet fees on a holiday but the bill of over £500 seems a little steep!!
December 26, 2024
Reply from Vets Now - Eastbourne
Hi there, thanks for your review. We appreciate it. , I know it can be frustrating having to pay for an unplanned trip to the vets. Much like it is for other out-of-hours services in other industries, It's more expensive to run an out-of-hours pet emergency service than a general daytime practice. We've broken down where our costs go here if you'd like to find out more: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/. If you’d like to query your bill or speak to us about anything we’re here for you on enquiriesteam@vets-now.com
GREAT vets 10/10!!
REALLY friendly and well knowledgeable Vet and Nurse. Both my dog and I were quite distressed. The right solution was found quickly and effectively. Would thoroughly recommend!! 10/10. Thank you.
December 10, 2024
Reply from Vets Now - Eastbourne
Hi Claire, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Excellent care
Excellent care, kindness and concern from the receptionist Zoe and vet Chiara.
Thank you.
December 20, 2024
Reply from Vets Now - Eastbourne
Hi Nicola, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Helpful & professional staff & a cost…
Helpful & professional staff & a cost effective service.
December 14, 2024
Reply from Vets Now - Eastbourne
Hi there, we really appreciate you taking the time to leave us a review. It’s a pleasure to have helped you and your pet. Have a great day.
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