Vets Now - Hospital Glasgow Reviews 

1st class treatment for my pet and staff kept us well informed at every stage

Was great to see a vet very quickly. Professional and friendly he gave me clear information and confidence not to worry

I had to take my wee dog into vets hospital in Glasgow as an emergency. And from the first call to them . To going in and getting my wee dog seen to. Was first class . Everyone was very caring about the situation and they were in total professional in the service they provided for my wee dog and Also looking after myself .

Staff were all very friendly and helpful. The procedure was clearly explained to me and everything went smoothly. Our dog is recovering well.

First time using Vets Now as I'm.looking after a 12 year old Border Collie called Holly, the Vet who treated Holly was fantastic and so patient and kind with.not only Holly but myself. The vet explained everything so well to me a great thanks to.all staff at Vets Now.

Excellent communication, knowledgeable and very kind.

Seen quickly and excellent service given by the vet and vet nurse.

I can’t thank Pets Now enough for saving my chihuahuas life on Christmas night, I couldn’t recommend them enough. They treat the pets as if they are their own, so friendly and caring. I will be forever grateful.

Within a few moments just before christmas, one of our young dogs, became very ill, very fast. Thinking it was twisted stomach, we called, and after redirection to Vets Now, we drove the 40 min to Glasgow with him. Everyone was very nice, calming, reassuring and positive. My beloved dog was treated wonderfully, and the outcome has been positive. The resulting incision is clean, and was remarkably well done. My only concern, was that twice, before and after the xray to confirm twisted stomach, we were given the option of taking him home. Which I felt was very weird. Had I not have had previous knowledge of how dire and deadly the condition was, I might have been stupid enough to do that, and ended up with a dead dog. While I understand giving clients options, there was no real explanation of the reality of the prognosis of twisted stomach, however, I did not ask for one, being previously aware of the condition.
Other than that, the care and concern for both owners and pet, was exemplary and we are very thankful to have our boy back.

Excellent support from my first phone call to arriving at the hospital, triage was carried out promptly and a vet assigned. At every stage our cat received excellent. Every member of the team, reception staff, nurses and vets were exceptional.

Staff were so friendly and fast!!
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Staff very caring

Aimee in the glasgow vets was absolutely outstanding with our dachshund , she seen her straight away had a great bond with her and it made my anxious dog very comfortable.

She was absolutely amazing with bailey and explained everything to us and i can’t thank her enough .

She really is such an amazing human .

Cannot thank Aimee Hope and all the other staff involved in my cat olivers care over the last three days enough.
From admission to discharge, first class service and amazing communication which really helped alleviate my anxiety.
Professional, helpful and friendly. All aspects of Olivers care explained clearly and time given for queries.
Nothing was too much trouble. Would recommend

Both vets my cat seen where amazing. She had to spend the night so staff changed over. Wish I could say the same for the receptionist who checked us in. Made me feel really stupid. Spoke to me like a child.

Can’t thank them enough! People who really do care about animals and not money. I found myself at a dead end when my usual vets emergency line asked for payment up front then to claim back the insurance. I’m on disability money and do not have that type of money lying around. I wasn’t made to feel any type of way when I told them my situation and they even helped me claim through my insurance. The ladies at reception were so caring and sympathetic towards my dog Tucker. Made to feel at ease and the vet was absolutely spot on, so full of knowledge on everything I asked about. Once again I am so so greatfull for this place and thank you again!!

They did amazing with my boy, took great care of him and did everything they could for him, they were there for me and my partner as well and answered any questions we had.

Vet and all staff really helpful and informative, waiting wasnt the best , however understand the system put in place

Our dog Cooper was transferred from our own vets to here because they don’t do the 24hr care. We took him over and they were expecting us. The clinician was very knowledgeable and informative. She came over as very confident which we appreciated because we were so worried. We knew he was in good hands. We were informed of tests, scans he would be receiving and costs. We called in the morning and the nurse taking care of him during the night was very happy to come to the phone and tell us how his night went. The clinician that came on duty in the morning called us about 8:45am to ask us to come and pick him up at 10am. I put the phone on loud speaker when she was explaining everything, but we struggled to understand her due to her accent. We decided to speak about it when we got there. It was thick with fog in Glasgow and the traffic wasn’t moving at all in some parts. We called ahead to say we were sorry but we’d be 20 minutes late. The clinician came out with Cooper and spoke to us for a few minutes at the door. We only got bits of what she was saying and she said you are late. I explained about the fog but we didn’t think she was too happy with us. It was £1000 and we we had no idea if he got all the tests and scans we were told about and we asked how high was the pancreatitis graded. She said I told you already, it was high. We chose to speak to our own vet as we got the part that our vet had been updated. He was due to go back and spend the day with them. We are very grateful for all the care he received. It was just the one that came on duty in the morning. I just wouldn’t like to have that person again.
After spending the day in our own vet he was allowed home with us.
Thank you very much for taking care of our wee Cooper. He was very well looked after all night.

We had to make emergency trip for our dog Alfie who was having cluster seizures last week. The care that Alfie got was incredible. The staff not only put our anxious pet at ease but also us. Thank you.