Staff were all so friendly, patient and understanding. The vets looking after our cat, Kelly and Siobhan, were excellent at their job and experts in their field. We can’t thank you all enough.
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See what reviewers are saying
Was very concerned about 13w old pup who had severe diahorrea and vomiting. Took him to Kilmarnock Clinic who examined him thoroughly, explained possible causes. I opted for xray to check for pa... See more
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All the staff were understanding and helpful at a very stressful time and thankfully everything was fine with our dog.
Company replied
Care during visiting clinic was good, although absolutely extortionate. However we received no after care, tried to phone the vets multiple times as we were worried about the health of our dog after a... See more
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Company details
About Vets Now - Kilmarnock
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
21 Hill Street, KA3 1HA, Kilmarnock, United Kingdom
- 01563 257114
4.5
Excellent
87 reviews
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Couldn't thank the staff enough for…
Couldn't thank the staff enough for help with my little dog boe they done everything they could for her and kept me informed as much as they could x thank you again great staff x
June 22, 2023
Reply from Vets Now - Kilmarnock
Hi Gemma, thank you for the review, we appreciate your kind words.
The service provided was great from the…
The service provided was great from the first call and to the amazing vet and staff that assisted with my cat. The cost though was mind blowing - five times what I would have probably paid my usual vet.
June 12, 2023
Reply from Vets Now - Kilmarnock
Hi Sandra, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.
Staff were great and the care received…
Staff were great and the care received was first class.
I still cant get my head around the cost for simple things like stitches and gives me all the knowledge I need on why private health care is bad for the greater good. My politics are nothing to do with care received though.
May 29, 2023
Reply from Vets Now - Kilmarnock
Hi Craig, we really appreciate your kind words. We’re glad we could help you and your pet.
We appreciate your feedback about the cost of our service. Generally, it’s a lot more expensive to run an out-of-hours clinic and our costs tend to reflect this. For a thorough breakdown of where our fees and profits go, you can visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
We had an issue with one of my dogs…
We had an issue with one of my dogs jsent claw. Called up got him seen the vet was so lovely. She got the claw out and my dog was so happy. Thank you for helping my dog.
May 21, 2023
Reply from Vets Now - Kilmarnock
Hi Sarah, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Emergency support
Exceptional service kind and reassuring can't praise the team highly enough
May 10, 2023
Reply from Vets Now - Kilmarnock
Hi Brian , thanks for taking the time to leave us a review. We really appreciate it. We’re glad you were happy with the service provided by our team. We hope you have a great day.
Patient and professional
I explained my concerns for my dog and her unease of being in the vets due to a previous traumatic experience and the vet was great with her. She made my dog feel at ease a as well as myself. She was very patient and listened to all I had to say. I would definitely recommend vets now and would use them again.
March 24, 2023
Unprompted review
Reply from Vets Now - Kilmarnock
Hi Lynsey, I’m so happy we could be there for you and that we were able to help your pet.
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