Had to use the out-of-hours service after our dog possibly swallowed the inside of a golf ball. We weren’t even completely sure he’d eaten it, but the team took it seriously straight away. They m... See more
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See what reviewers are saying
My cat needed an emergency out of hours appointment and the care my cat recieved from begining to end was first class. The vet and reception staff were above and beyond in their care to both my cat an... See more
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They saved my dogs life! I've not always had the best experience with vetsnow with my pet rats however I can not fault them one bit on their care of my dog Leon. Leon was rushed in with a suspe... See more
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We phoned as we suspected our cat had bladder block (previous perineal urethrostomy and painful crying.) We were charged £433 to be told it was probably just an infection as his bladder wasn't full... See more
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Company details
About Vets Now - Kirkcaldy
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
2 Pottery Street, KY1 3ET, Kirkcaldy, United Kingdom
- 01592 328089
4.0
Great
63 reviews
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Reply from Vets Now - Kirkcaldy
Hi Shona, we really appreciate you taking the time to leave us a review. We’re glad you were happy with the service provided by our team.
Reply from Vets Now - Kirkcaldy
Hi Mairi, we’re glad you were happy with the service provided by our team.
Visited with my unwell pet rat on the…
Visited with my unwell pet rat on the 27th as he was showing signs of being on his way out. Up on arrival the first thing the vet nurse did was separate him from his brother's because "He would get bullied". In all my years of owning rat's that has never been the case and I feel it caused him more stress in an already stressful situation as he has always been with his litter mates and needed the comfort they could provide.
We were sent home after he got an injection of antibiotics and he passed away not long after getting to our normal vet.
I have never had an issue any other time I have visited this vet and found them kind and caring when other rat's have been ready to pass.
March 27, 2023
Unprompted review
Reply from Vets Now - Kirkcaldy
Hi Joey, we’re sorry you’re not happy with the service you received at Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address.
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