US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as... See more
Company replied
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Review summary
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I am very pleased with the service I received. 🥰Especially in today's world with so many scams out there. I was kinda nervous with a too good to be true feeling with such low prices but, they always... See more
Company replied
I ordered simparica trio for my 3 dogs. Not needing a RX is convenient, although I would happily provide one. The lower cost for the same medications is a big factor especially nowadays. I have ordere... See more
Company replied
Given all the things going on with shipments from other countries to the US, I thought this shipment might take a while. Meanwhile, our cat has been really suffering. He's really allergic to fleas and... See more
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Company details
Written by the company
Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.
Contact info
4.5
Excellent
356 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great working with VetShopMax
Great working with VetShopMax! On time, and frequent updates. GREAT PRICES! I have already recommended to my friends! My new pet RX choice!
September 23, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your kind words! We’re delighted to hear that you enjoyed our timely service, regular updates, and great prices. It means a lot to us that you’ve already recommended VetShopMax to your friends and chosen us as your go-to for pet prescriptions. We look forward to serving you and your pets again soon!
Regards,
VetshopMax
I love that i do not need a…
I love that i do not need a prescription to get my babies flea prevention medication.
October 13, 2025
Unprompted review
Reply from VetShopMax
Hi,
It’s wonderful knowing we can help make getting your fur babies’ flea prevention simple and stress-free. 🐶😺🧡
Thanks for trusting us to keep them protected and healthy — we truly appreciate your support!
Regards,
VetshopMax
I have only received a partial shipment…
I have only received a partial shipment from you. I have sent a email previously and I have not received a response. Order was placed on 9/23. I am still missing : 2 - 12 pack of Revolution Plus for large catsand 12 pack of Simparico trio for large Dog as of 10-13-25. I have been ordering product from you for over 25yrs. This is not the kind of service I have come to rely on. If you cannot deliver then I expect a full refund. Patti Larson
October 6, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for reaching out, and I sincerely apologize for the delay in both your shipment and our response.I will be emailing you to further assist you with your concern.
Regards,
VetshopMax
Such a great price
Such a great price. Like unmatched. It takes a while to get here (Australia—Florida) so I just order early. Will continue to use
September 25, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your kind words! We’re thrilled you love the value and quality. We truly appreciate your patience with international shipping , ordering early is a smart move! Can’t wait to serve you again.
Regards,
VetshopMax
Was sold six packets of heart worm…
Was sold six packets of heart worm medication for $155. Only one arrived. When I called to demand the other five was advised that the order only consisted of one pack for six times the advertised amount. That means that this company is a scam. Do not throw your money away, you’ll never get it back !!!
October 6, 2025
Unprompted review
Reply from VetShopMax
Hi Mike,
We’ve reviewed our records and couldn’t find any indication that you contacted us or reported this issue. After checking your order, we can confirm that you should have received 6 chewables.
Please be assured that we are a legitimate and trusted company, and we take customer concerns seriously. I’ll be reaching out to you via email to verify your details and help clarify this matter directly.
Regards,
VetshopMax
Appreciation…
I cannot express how much I appreciate this service. I can afford to care for my animals but I cannot afford to pay a vet every time I need my girls meds. They need these to remain protected from the unseen that has the ability to take their life. So thank you so much for this opportunity. I will continue to purchase my pets meds from VetShopMax as long as I can.
Even though the company is based outside the US(which is where I live) I still receive my orders in a timely manner. Great job you guys!! Thank you so much, my girls thank you too! Laci and Luna
October 4, 2025
Unprompted review
Reply from VetShopMax
Hi Kelli,
Thank you so much for your heartfelt message!
We’re truly grateful for your trust and kind words. It means a lot to know that our service helps you keep your girls protected and healthy.
We’re glad to hear your orders are arriving on time despite the distance — our team works hard to make that happen.
Give Laci and Luna some extra pats from us, and thank you again for being a loyal VetShopMax customer! 😺🐶🧡🐾
Regards,
VetshopMax
Easy to place order
Easy to place order. Company kept me updated regarding filling order & shipping. Pleasure to do business with.
October 4, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your review!
We’re happy to hear the ordering process was easy and that you were kept updated along the way.
It’s always a pleasure doing business with you, and we look forward to serving you again soon! 😺🐶🧡
Regards,
VetshopMax
Great way to get what you need and always on time!
I have been ordering my dogs medications for a few years and they always come on time. There special on there products are great. And customer service are always helpful, polite and attentive to your needs. I love VetShopMax, will not be changing my shopping with them.
October 4, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thanks so much for your kind words!
We’re really glad to hear you’ve been happy with our products and service over the years.
It means a lot to know your dogs’ meds always arrive on time and that our team’s been able to help whenever you need it.
We truly appreciate your continued trust with us! 🐶🧡
Regards,
VetshopMax
No hassle getting a prescription
No hassle getting a prescription, very satisfied with my order. Thank you, Carol
October 4, 2025
Unprompted review
Reply from VetShopMax
Hi Carol,
We’re happy to hear that you had a smooth experience and are satisfied with your order.
We truly appreciate your trust in us and look forward to serving you again soon! 🐾
Regards,
VetshopMax
I was charged a separate additional…
I was charged a separate additional charge for “fees and charges” which I found odd. Shipping took a long time as well.
September 23, 2025
Unprompted review
Reply from VetShopMax
Hi Tiffani,
Thanks for sharing your feedback.
The additional “fees and charges” you noticed are likely foreign transaction fees applied by your credit card provider, as payments are processed internationally through Australia.
Unfortunately, this charge comes directly from the bank or card issuer and not from our end.
Regarding shipping, delivery times may take a little longer due to recent tariff changes and customs clearance processes.
We truly appreciate your patience and understanding, and we’re always working to make your experience smoother.
Regards,
VetshopMax
Easy to use ..no hassles and quality…
Easy to use ..no hassles and quality products delivered in a timely manner
October 3, 2025
Unprompted review
Reply from VetShopMax
Hello Jeff,
Thanks for the great feedback! We’re glad you found everything easy and timely. Looking forward to serving you again!
Kind regards,
Jennifer
VetshopMax
I want my refund $53
I made an order for the 1st time september 21, 2025. I ordered cat flea and heartworm meds. When it arrived they sent me bravecto for a dog. They sent me some else's order that was in New York. I live in north carolina.They told me to return it and I had to pay for the shipping. I told them it was their fault and they need to pay the return shipping. I was told they do not provide shipping labels. I told them to refund my $53. They told me to send it to the person who ordered it because they probably got my order. What kind of bull crap is that? I dont know this person. How am i suppose to get in touch with them. They said they don't know. None of this is my fault. I will not pay any shipping to anyone. I already paid shipping 1 time to get my order to me. They will not refund my either. They are ignoring my emails and messages. Buyer beware. I WILL NEVER ORDER ANYTHING FROM THIS COMPANY !! Im pissed because they are keeping my $53. I probably will never see my money. .I think they are scammers
September 21, 2025
Unprompted review
Reply from VetShopMax
Hi Heather,
We’re very sorry to hear about your experience. Please be assured that we’ve already been in touch with you regarding this matter, and your concern has been escalated to our management team for urgent review.
We take situations like this very seriously and want to make sure it is resolved properly.
Thank you for bringing this to our attention—we appreciate your patience while we work on a fair resolution.
Regards,
VetshopMax
Excellent experience all around
Excellent experience all around. Ordering product was easy, communication on status was great and delivery was quick!!
September 23, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your kind words! We look forward to doing more business with you!
Regards,
VetshopMax
It was so easy getting the medication…
It was so easy getting the medication for my cats! When the vet wanted to bring all 5 cats to be seen was not choice for me! Thank you so much for all you do and continue to do! See you next month
October 3, 2025
Unprompted review
Reply from VetShopMax
Hello Shannon,
Thank you for your thoughtful feedback.
We’re pleased to know that we were able to assist you in obtaining the necessary medication for your cats without the added stress of transporting all five to the clinic. Your appreciation means a great deal to us. We remain committed to providing convenient and compassionate care, and we look forward to assisting you again next month.
Kind regards,
Jennifer
VetshopMax
Got what I ordered and got it on a…
Got what I ordered and got it on a timely basis. I plan to keep getting my dogs meds from here. I have 6 dogs.
September 30, 2025
Unprompted review
Reply from VetShopMax
Hello Marc,
Thank you for your review.
We’re glad to hear that your order arrived promptly and met your expectations. It’s a pleasure to support you and your six dogs, and we truly appreciate your trust in us for their ongoing care. We look forward to serving you again.
Kind regards,
Ean
VetshopMax
My order came just in time
My order came just in time. I was down to my last pill.
The packaging was perfect.
September 27, 2025
Unprompted review
Reply from VetShopMax
Hi Louise,
We’re so glad to hear your order arrived right on time! 😊 It’s wonderful to know the packaging met your expectations as well.
Thank you for sharing your feedback—we truly appreciate your trust in us!
Regards,
VetshopMax
Prompt response to order
Prompt response to order. Ongoing communication. Attention to detail. Timely shipping and tracking updates
September 18, 2025
Unprompted review
Reply from VetShopMax
Hello Karen,
Thank you so much for your thoughtful review! We're glad to hear you were happy with our prompt service, communication, and attention to detail. It's great to know the shipping and tracking updates helped keep things smooth and stress-free.
We appreciate your support and look forward to serving you again!
Best regards,
Ean
VetshopMax
It's always so easy to order and get my…
It's always so easy to order and get my pups meds.
September 24, 2025
Unprompted review
Reply from VetShopMax
Hi Lisa,
Thank you for your positive feedback. We look forward to doing more business with you in the future.
Regards,
VetshopMax
Ease of ordering and delivery
Ease of ordering and delivery, I'll do it with VetShopMax everytime!
September 26, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your wonderful feedback! We’re so happy to hear your order arrived quickly and that the process was convenient for you. We look forward to serving you again!
Regards,
VetshopMax
I'm older and ordered on the phone and…
I'm older and ordered on the phone and your Team was Great. I'm in Tennessee and got your order Pretty Quick. Thank you 😊
Millie and Ollie say say Thanks for Saving Momma $$
September 25, 2025
Unprompted review
Reply from VetShopMax
Hello Stephanie,
Thank you so much for your kind words! We're so glad our team was able to assist you over the phone and that your order arrived quickly in Tennessee. Please give Millie and Ollie some extra belly rubs from us — we're happy to help Momma save a few dollars! 😊
Kind regards,
Ean
VetshopMax
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