Bought this after researching as cleaning my dogs teeth wasnt getting results. (She us 4yrs old) After over a week im already seeing results and the stains on her back teeth are nearly gone! Amazing p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The item arrived on time in very good condition, price was very good too. I have a rescue dog he's big but fussy so when I saw the tabs I thought nah no way is he going to eat these so i cut them in f... See more
Company replied
From going onto the website to select what you are after, and the ordering process is so straight forward. The delivery period was accurate too and kept updated by vets Uk and the Royal Mail. Very Ha... See more
Company replied
Fantastic, reliable service when I needed it most. I was let down at the last minute by a different online pet supplier and urgently needed specialized Royal Canin biscuits for my four rescue dogs. I... See more
Company replied
Company details
Written by the company
VetUK: Selling Hills Prescription Diet, Frontline Spot On, Royal Canin, Feliway, DAP, Drontal, Hills Science Plan, Seraquin, James Wellbeloved for less. : - Flea Products (Frontline) Joint & Arthritis Supplements Digestive Supplements Shampoos (Medical & Grooming) Eye & Ear Products Dental Care Products Worming Products Pet Meds (POM-V) Pet Food (Regular Prescription) Pets at Home (Accessories) Veterinary Items Pet Stress (Feliway & DAP) Equine (Horse) Section Aquatic (Fish) Products Avian (Bird) Products
Contact info
Units 7 & 8 Europark, Station Road, YO7 1GQ, Thirsk, United Kingdom
- info@vetuk.co.uk
- www.vetuk.co.uk
4.7
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Promotional emails did not match what…
Promotional emails did not match what was ordered /purchased, delivery was quick
September 3, 2026
Reply from VetUK
We appreciate you sharing your feedback. We are concerned to hear about the discrepancy between our promotional emails and your order. We are actively reviewing our processes to ensure our communications accurately reflect our products.
VetUK
Reply from VetUK
We're so pleased to hear that your order arrived quickly and that you found our prices to be very competitive. Thank you for your wonderful feedback!
VetUK
Reliable service at great prices
Reliable service at great prices. They've never let me down.
August 17, 2026
Reply from VetUK
We're so pleased to hear that you consistently receive reliable service and find our prices great. Thank you for your wonderful feedback!
VetUK
Great product, fast and reliable delivery.
This is a great product that our cat loves and it's always delivered really quickly; thank you:)
September 3, 2026
Reply from VetUK
We're so happy to hear your cat loves the product and that you consistently receive quick deliveries! Thank you for your kind words.
VetUK
Great overall Service
Can get what I want at a good price delivered in a reasonably good time by either DPD or Post Office. Thank you
August 22, 2026
Reply from VetUK
We're so pleased to hear you're happy with our prices and the timely delivery of your orders. Thank you for your kind feedback!
VetUK
Well done and thank you
August 21, 2026
Reply from VetUK
Thank you for taking the time to leave such a positive review. We truly appreciate your kind words and are glad to know you had a good experience!
VetUK
Can’t fault them
Repeat prescription, this lot are really on the ball. Can’t fault them.
September 3, 2026
Reply from VetUK
We're so happy to hear that our team was on the ball with your repeat prescription! Thank you for your kind words.
VetUK
Fast and reliable service every time I…
Fast and reliable service every time I order medication for mollie and Chester.
Thank you.
September 3, 2026
Reply from VetUK
We're so pleased to hear that you consistently receive fast and reliable service for Mollie and Chester's medication. Thank you for your wonderful feedback!
VetUK
After many days I got a message that my…
After many days I got a message that my order was cancelled. I wrote back and asked why but never got an answer
August 22, 2026
Reply from VetUK
We sincerely apologize for the frustration and inconvenience caused by your order being cancelled and for the lack of communication regarding the reason. This was cancelled as we are only able to ship orders within the UK. As this had a Danish delivery address, this needed to be cancelled. I am sorry for any disappointment caused.
VetUK
Reply from VetUK
We're so glad to hear your items arrived quickly! We appreciate your kind words about our service.
VetUK
Excellent service order to delivery an excellent…
From order to delivery an excellent service. Can't fault anything.
September 3, 2026
Reply from VetUK
We're so pleased you experienced excellent service from order to delivery. Thank you for your wonderful feedback!
VetUK
They were great at supplying my order
February 17, 2026
Reply from VetUK
We're so pleased to hear that we were great at supplying your order. Thank you for sharing your positive feedback with us!
VetUK
Vet Uk always provide an excellent…
Vet Uk always provide an excellent service and all too ready to sort out any issues.
September 3, 2026
Reply from VetUK
We're so pleased to hear that you consistently receive excellent service from us and that we're always ready to sort out any issues you may have. Thank you for your wonderful feedback!
VetUK
VetUK sent wrong number of wormer…
VetUK sent wrong number of wormer tablets, good thing I checked. They did correct right away.
September 3, 2026
Reply from VetUK
We appreciate you bringing this to our attention. We are glad we could correct the order promptly.
VetUK
Delivered the correct thing on the…
Delivered the correct thing on the agreed date and their price was reasonable.
September 3, 2026
Reply from VetUK
We're so pleased your order was delivered correctly on the agreed date and that you found our price reasonable. Thank you for your wonderful feedback!
VetUK
Reply from VetUK
We're so pleased to hear that you are happy with our product and that you experienced prompt delivery. We truly appreciate your kind words and positive feedback!
VetUK
Reply from VetUK
We're so pleased to hear that you experienced quick and easy service and found our prices to be good. Thank you for your wonderful feedback!
VetUK
Brilliant service as always
Brilliant service as always - thank you VetUK for making it such an easy process
September 3, 2026
Reply from VetUK
We're so pleased to hear you consistently receive brilliant service and that we make the process easy for you. Thank you for your wonderful feedback!
VetUK
They keep cancelling the orders
They keep cancelling the orders. Last time I tried ordering Drontal for my 2 dogs that are 11kg and 14kg. Both of their dosage is 1.5 bones so I tried buying a pack of 2 bones and a pack of 1 to cover both their doses. For some reason it was unacceptable for petuk. They told me to buy a bigger pack.
I went to petdrugsonline.co.uk instead and they fulfilled my order without creating issues.
August 22, 2026
Reply from VetUK
We are truly sorry to hear about the difficulties you experienced with your recent order for Drontal. We understand your frustration when orders are cancelled, especially when you are trying to ensure your pets receive the correct dosage. We are reviewing our ordering process to prevent such issues from recurring. We appreciate you bringing this to our attention.
VetUK
I ordered one pack of flea drops and…
I ordered one pack of flea drops and filled in the part for getting another pack for free, but I only received one pack.
September 3, 2026
Reply from VetUK
We are sorry to hear that your recent order for flea drops was incomplete. For such an offer to work, you would have needed to enter two into your basket, and at checkout, the second item would have been discounted for free. If one is entered in the basket, we cannot process the offer. I am sorry for any disappointment caused.
VetUK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.