Via Biler A/S Reviews 

9,818
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I visited Via Biler for a battery check on my Toyota Auris. From the moment I arrived, I was very impressed with the service. The team welcomed me about 10 minutes earlier than my scheduled app... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the seller Via Biler A/S. I bought a driving Toyota Corolla 2019 and handed over an Auris to them as a down payment. Everything from the beginning to the takeover went smoothly.... See more

Company replied

Rated 5 out of 5 stars

They delivered my new Polestar. Davide was very thorough in explaining everything relevant and helping me set up the car system. He was polite and welcoming. I only wished I would have been left t... See more

Company replied

Rated 5 out of 5 stars

This review will be in english as I am writing this from the Netherlands. My wife (who is danish) and daughter moved to Denmark last week and my plan is to join them as soon as I can. This is the reas... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Repair Shop

Written by the company

Via Biler er autoriseret forhandler og værksted inden for Toyota, Ford, Mazda og Suzuki i Østjylland, Toyota og Volvo i Storkøbenhavn og Toyota på Fyn. Derudover har vi to Polestar Spaces i henholdsvis Aarhus og Vallensbæk, vi er autoriseret Lexus-værksted samt hovedfranchisetager for Hertz Biludlejning i Danmark.

Hos Via Biler handler det om mere end biler

Written by the company

Alle kan sælge biler. Og vi vil meget mere end det.
Kunsten er at levere en service, der er så god, at du som kunde har lyst til at komme igen, næste gang du skal købe bil eller have din bil på værksted. Det er det, vi vil hos Via Biler. Og derfor handler det om mere end biler hos os – det handler også om mennesker.
Via Bilers mission
Vores mission er at bygge langvarige forhold – både til kunder, medarbejdere og leverandører - og derfor holder vi os fra kortsigtede løsninger. Dette gør vi ved hjælp af vores fire grundlæggende værdier: Målrettet. Umage. Glæde. Og hjælpsomhed.
Brugtbilsgaranti
Vi giver 6 måneders fuld brugtbilsgaranti. Så hvis du oplever problemer med bilen de første 6 måneder, fikser vi det.
Kilometergaranti
Vi giver fuld kilometergaranti, så du kan stole på, at bilen har kørt de antal kilometer, der står på speedometeret.
Restgældsgaranti
Vi har undersøgt, om der er restgæld i bilen, og giver dig garanti for, at bilen ikke har nogen restgæld.
Tryghedsgaranti
Vi kan ikke trylle en brugt bil om til ny. Men vi kan give dig den skønne følelse af at have fået ny bil. Vi giver vores brugte biler en omfattende mekanisk og kosmetisk gennemgang, så de ser ud og kører næsten som nye.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(9,818)

1,229 reviews in the last 12 months

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Rated 5 out of 5 stars

We got prompt and good service

We got prompt and good service. Car bought seems to be in good condition. It was delivered on time. All our query where answered professionally.

March 24, 2024
Via Biler A/S logo

Reply from Via Biler A/S

Hej Prasanth,

Thank you so much :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Best staff and service

Really pleased with the service while selecting and buying the car. Amazing staff.

March 17, 2024
Via Biler A/S logo

Reply from Via Biler A/S

Hi Ganesh

Thank you for taking time to write this review.

We are happy that you are satisfied with our service.

Have a nice day :)

Best Regards
Diva | Via Biler

Rated 5 out of 5 stars

Get help from Frederik

Very happy with service 🤩

February 25, 2024
Via Biler A/S logo

Reply from Via Biler A/S

Hej Aukse,

Thank you very much :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

fik massvis med hjälp

January 14, 2024
Via Biler A/S logo

Reply from Via Biler A/S

Hej Alex,

hvor er det bar godt at høre :)
Tak for at dele.

Bedste hilsner
Via Biler

Rated 5 out of 5 stars

Our experience

Our experience from the first contact till the day we delivered our car was excellent. The agency representative Ulrik (ViaBiler Egå) was so friendly and helpful, considering that we are quite new in Denmark, he almost explained us everything regarding insurance, service package and even city parking rules.
Everything was perfectly smooth and we are so happy working with you.

January 14, 2024
Via Biler A/S logo

Reply from Via Biler A/S

Hej Busra,

We are happy to hear about your Experience with Via Biler.

Congratulation on your car.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Very organized and flexible

Very organized and flexible. They delivered the car earlier. Am very much satisfied.

January 14, 2024
Via Biler A/S logo

Reply from Via Biler A/S

Hej Ebuka,

congratulation on your car :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

The Perfect Dealer

I bought my first car in Denmark from Viabiler Ega and this experience was totally perfect. The one that I’ve bought was used. Matthias from sales was my point of contact and he made it happen perfect from pre sales to after sale.

December 20, 2023
Via Biler A/S logo

Reply from Via Biler A/S

Hej Deha,

Congratulations on your new car :)
We hope it fits you.

Bedste hilsner
Victor | Via Biler

Rated 1 out of 5 stars

Bad Experience & Bad service

I bought a used Aygo car, which has been in an accident but the motor was still perfectly fine. That’s the the only information about the car they told me. Did a test drive of the car and saw it was in a good condition, and i bought it. But when one year service check came they gave me a 6130kr price without giving me any details what’s the price is covered the only thing they wrote was the labor was included to that price. I was wondering why it cost a lot so i did some inquiry with other Toyota auto workshop for their price to get cheaper, little did i know my break disc needed to be change and it cost me a fortune. Via biler arent you supposed to inform your costumer if there is possible issue about the car, and arent you supposed to fix the car before you sell it to your costumer? It was really a bad experienced, and to think it was my first car. Never again and will not going to recommend.

November 1, 2023
Unprompted review
Via Biler A/S logo

Reply from Via Biler A/S

Hi Mary,

I am sorry to hear about your bad experience.

I tried to reach you on your phone to discuss the matter.
Your are more than welcome to return my call.

Best regards
Victor | Via Biler

Rated 5 out of 5 stars

We are very happy with the car we got…

We are very happy with the car we got from Via Biler. Mattias was very helpful arranging everything with the new car and with taking our old car. He also took us for a ride as our “private driver” just to present how to handle a hybrid. Thanks!
I can recommend Via Biler.

November 26, 2023
Via Biler A/S logo

Reply from Via Biler A/S

Hej Anna,

Congratulations on your new car :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

God service

September 17, 2023
Via Biler A/S logo

Reply from Via Biler A/S

Hej,

Super mange tak for det :)

Bedste hilsner
Victor | Via Biler

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