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Victory Cruise Lines Reviews 

544
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 505 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the exceptionally friendly crew, delicious meals, and wonderful nightly entertainment options. Guests also truly appreciate the well-planned excursions, engaging local guides, and comfortable smaller ships that make travel enjoyable. Visitors consistently highlight the spotless conditions on board and the professional service provided by every staff member. However, some people mentioned that the cabins and bathrooms felt quite cramped for two guests trying to move around comfortably. Some reviewers were not happy with certain excursions, noting that a few tour stops felt a bit dull or uninteresting compared to others.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, noting that every team member went above... See more

Service

Clients share positive opinions on service, highlighting the exceptional and attentive nature of the crew... See more

Product

Reviewers mention positive feedback about product, noting that meals are fresh and well prepared. Consumers... See more

Quality

Users describe positive interactions with quality, noting that meals are generally fresh, delicious, and well... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, as opinions regarding the amenities are strongly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started my search with another cruise line (also starts with V) but the cost with single supplement was exorbitant, so I booked with Victory. I was expecting some corners to be cut for this price,... See more

Rated 5 out of 5 stars

The itinerary and crew were terrific. The quality and selection of food was superb. The crew was great. The only disappointment was the disembarkation procedure requiring all luggage to be ready for... See more

Rated 5 out of 5 stars

We enjoyed every minute we were on board and on the included and premier excursions. We did find it a little difficult finding what was happening as all was on the cellphone, but we managed. The foo... See more

Rated 5 out of 5 stars

Wonderful cruise!! Loved the smaller size ship and its fantastic crew. Everyone was so friendly and helpful. Food was amazing, well served by Tyron and Sarah, the wine steward. The Victory 1 band... See more


Company details

  1. #3 of 4 best companies in Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

544 reviews

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4.5

All reviews

(544)

516 reviews in the last 12 months

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Rated 5 out of 5 stars

We enjoyed every minute we were on…

We enjoyed every minute we were on board and on the included and premier excursions. We did find it a little difficult finding what was happening as all was on the cellphone, but we managed. The food was excellent, the cabins were comfortable and the passengers and crew were extremely friendly.

August 5, 2026
Rated 5 out of 5 stars

Friendly & helpful.

Liked smaller vessel. Friendly helpful staff. 2 dining options. Excursions were great, very informative. Lovely massage! Nice to have MD on board.

July 7, 2026
Rated 5 out of 5 stars

Wonderful cruise!

Wonderful cruise!! Loved the smaller size ship and its fantastic crew. Everyone was so friendly and helpful. Food was amazing, well served by Tyron and Sarah, the wine steward. The Victory 1 band was so talented, singing so many different music genres. The Highlight was our cruise director, Nicole’s singing, especially her Broadway night songs. The ports were great, with very informative and engaging guides. Looking forward to sailing with Victory again.

July 23, 2026
Rated 5 out of 5 stars

Enjoyed it all

The vessel was in good condition and regardless of where one would be on the boat the surroundings were pleasant. The staff were helpful, friendly and attentive at all times. The waitstaff in the Coastal Dining area were particularly good, memorizing our names and preferences and proactively helping the one member of our group that had food allergies. The stops on the Great Lakes tour were well-selected and the side trips offered different options that we enjoyed. The only downside was that when the cruise had run its course it was time to get off the boat. I would have appreciated another week or two!

August 3, 2026
Rated 5 out of 5 stars

Best Cruise Ever

This was my first experience on a smaller ship. I cannot say one thing was better than the other. Everything was fantastic-the food, entertainment, shore excursions, the crew. I would highly recommend this to those who want to feel like royalty. That is how I felt.
Super job and well done

July 25, 2026
Rated 4 out of 5 stars

Staff was outstanding specially, Suliman,Sid, Preston, Joseph, Marvin, Maria, Sarah, Sabrena and The Captain

Staff was outstanding specially, Sid, Preston, Suleiman,Joseph, Marvin, Maria, Sarah, Sabrena and The Captain. The Chef selection of food was great. We enjoyed both the included tours and the ones we paid premium. After our tours at night we look forward to the entertainment unfortunately we did not enjoy the entertainment. I enjoyed it one night the cabaret but that was just a show and people wanted to dance including us. The musicians are good but I think it was the kind of music they selecting did not go with the crowd. People wanted to dance more. They started at 8:45pm or a little after and were done by 9:45pm or 10:00pm after that there was no more music some people including ourselves we wanted to stay longer and listen to music and perhaps dance. We will recommend you to our family and friends, but I will let them know about your entertainment and hopefully when they book you will have a better entertainment.

August 5, 2026
Rated 4 out of 5 stars

Mismanagement/Positive Notes

I lost my balance on the last step of the gangplank and fell getting a bump on my head. I declined medical attention. There were no employees in that area that usually help me get down. I had to take a ferry to Mackinaw to get to the Grand Hotel. There were no Victory employees by the ferry, at Mackinaw to get me a taxi to get to the Grand Hotel or at the Grand Hotel itself . I discovered I was NOT given a ticket to get entry to the luncheon. I finally got in at some delay. Again no Victory employees to be found. I was helped by people employed by Mackinaw island
Needless to say I was quite upset.

I know that the above narrative was negative. I wanted to say something in a more positive note. The food was delicious. I enjoyed most of the excursions especially the Rock/Roll Hall of Fame and the picnic on Lake Superior. I didn't think I would like the Escanba excursion. It was a pleasant surprise. The musicians were fantastic.

Next time maybe you can offer a transfer from the airport to the hotel on the date of arrival. Also an included breakfast at the hotel

July 24, 2026
Rated 5 out of 5 stars

The crew was amazing

The crew was amazing! It was obvious that they enjoyed their jobs and each other.
The entertainment and food exceeded our expectations. Overall, a 5 star trip.

August 5, 2026
Rated 5 out of 5 stars

Our second fantastic trip and Louie was…

Our second fantastic trip and Louie was fantastic for both trips. My sister in law came with us this trip. We’re taking my brother and his family for the Halifax trip to Jacksonville next year. My sister in law is coming again as well.

August 5, 2026
Rated 5 out of 5 stars

Great 1st cruise

This was our first cruise ever. We found it relaxing. The food was excellent and the crew was friendly and always ready to help. We liked that it was a smaller ship with less passengers than the bigger ones cruising the Great Lakes. We will certainly consider doing another cruise with you.

August 5, 2026
Rated 5 out of 5 stars

More than we expected!

The attention from the staff. They were always willing to help. The excellent food and drinks. The entertainment on our cruise was beyond great. Plenty of good music to dance to. The side trips were enjoyable. This is a small thing, but we weren’t crazy about the smell of the body soap and lotion.

July 24, 2026
Rated 2 out of 5 stars

bad communication

We missed an excursion because of bad communication. You couldn’t hear anything on the intercom even after I told them at a meeting with backup. The food and the waitstaff and the cleaning crew were excellent. I will not be taking a Victory cruise again.

August 5, 2026
Rated 4 out of 5 stars

We liked the excursions

We liked the excursions. Everything was well-organized. Entertainment was fabulous. Staff was very good. Cabins are old - would like coffee option in rooms. This is an older crowd - fix the bathroom thresholds and get closed-captioning on TV. Cabins could have a little more luxury feel.

July 25, 2026

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