Vienna House Reviews 5

Bad and sad and we booked the best room, namely, the Junior Suite. The room does not look like in the picture. It’s extremely small. There is no sofa. There is no bathtub. The appliances are limited. We asked to be moved and they moved us to a room which had a bathtub but was even smaller. And cherry on the top, there was no water (no hot nor cold water for 3 entire days of our staying. Even after the complaints were made they did not do anything to address the issue other than just wait until we left saying that the hotel is fully booked and they can’t deal with all the requests. The breakfast is at very basic and definitely not worth the price, so it’s better to just go to the nearby bakeries.
Unfortunately after the management change the quality and overall service of the Vienna House Hotel in Munich has gone down dramatically, to the point of making the entire stay uncomfortable.
It’s safe to say that after 2 years of visiting this hotel, this was the end of the road. We won’t be coming again.

Very Helpful in Prague

Change of hotel due to overbooking, upgraded at nearby property.
Sadly had to cancel at last moment due to covid UK regulations and again very understanding.

Well Done..

Awful hotel in Paris. . Extremely rude staff who did nothing when money was stolen from my bag in their restaurant. Refused to check their security cameras. Dirty and too hot rooms with absolutely no housekeeping. Overpriced and disgusting. Do not stay there.