viking-store.com Reviews 63

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Amazing store!! I wish I had found it sooner easy and fast shipping , on time delivery ,and if u have any issues at all customer service was excellent fast and very convenient I don't even think I was... See more

Rated 5 out of 5 stars

Very good shop! I ordered two rings and a necklace but unfortunately at first it was dumped somewhere by the transit but the out-of-world customer service would immediately reply to my email and mak... See more

Rated 5 out of 5 stars

I bought a berserker ring from this store and I honestly didn't expect the ring to be made with such great detail but it did not disappoint at all. The ring is a little smaller when it arrived but it'... See more

Rated 5 out of 5 stars

Haven't had any issues with my purchases. Got it a couple of days early and I absolutely love it! It was exactly what I expected and absolutely gorgeous. I was definitely pleasantly surprised to... See more

Company details

  1. Fashion Accessories Store

Written by the company

We love Viking culture and want to bring it to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Cheating on order and then not…

Cheating on order and then not answering messages and finally they blocked me on FB because I was just asking for money back.

March 22, 2024
Unprompted review
viking-store.com logo

Reply from viking-store.com

Hi Edin,

I'm sorry that you had a poor experience.

However, I can't find you either in our customer database nor any of our email inboxes. At the same time, we don't use Facebook as a customer service channel.

Could you please reply to your original order email (which includes your order number) so we can solve your issues?

Again I'm sorry about the inconvenience this has caused you.

May the Old Gods bless you.
Tim - Customer Support

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Rated 5 out of 5 stars

Excellent !!

The quality in the accessories are absolutely amazing beautifully detail and quick delivery highly recommended!!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company!!

The time and effort they put into each one of there products is amazing. The craftsmanship alone in every piece is just brilliant. I can't wait to purchase more from them. Thank you so much!!!!!

September 18, 2023
Unprompted review
viking-store.com logo

Reply from viking-store.com

Hi Tanya,

Thanks a ton for the awesome shoutout! We're pumped to hear you love the craft and effort we put into every piece. It’s super rewarding to know our hard work pays off! Can’t wait to see you again for your next purchase. Cheers for the love and support!

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Rated 1 out of 5 stars

Took forever to arrive. Weird material

Took forever to arrive. Shirt is super small even though I ordered 2 XL. Made from weird synthetic material despite this from their website ;
"Viking Odin Vintage Shirt is made of a thicker and heavier cotton, but it is still soft. And the double stitching on the neckline and sleeves adds more durability" Do not trust this company.

June 18, 2023
Unprompted review
viking-store.com logo

Reply from viking-store.com

Hello Tim,

We're sincerely sorry to hear about your recent experience with our Viking Odin Vintage Shirt. We understand that the issues regarding the sizing and material were disappointing, and we apologize for any inconvenience this may have caused.

Your feedback is critical to us, and we have taken immediate steps to address the situation. We want to ensure the quality of our products aligns with the descriptions provided and meets our customers' expectations. We are committed to improving our quality control processes to prevent such incidents in the future.

We value customer satisfaction above all else and regret that your experience did not meet your expectations. In light of this, we have already processed a full refund for your purchase. Please check your account; the refund should reflect there shortly, if it hasn't already.

Your feedback gives us an opportunity to improve, and we genuinely appreciate your understanding in this matter. Thank you for your patience, and for giving us the chance to rectify this situation.

Once again, we extend our deepest apologies. Please rest assured that we are working diligently to enhance our product quality and customer service.

May the Old Gods bless you.

Tim - Customer Support

Rated 5 out of 5 stars

Very good shop

Very good shop! I ordered two rings and a necklace but unfortunately at first it was dumped somewhere by the transit but the out-of-world customer service would immediately reply to my email and make sure I'll get another one of course. I received it within a few days after writing an email and I have to assure you, their quality is excellent!

The gods are truly proud of this!

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Ring ordered was too big and nothing was too much trouble to get the right size sorted. Quick responses. Will definitely be returning to shop again!

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

did not disappoint

I bought a berserker ring from this store and I honestly didn't expect the ring to be made with such great detail but it did not disappoint at all. The ring is a little smaller when it arrived but it's because I did not check the sizechart when I orderd. I ask if I can exchange it for a bigger size and they agreed! excellent products and support.

February 18, 2023
Unprompted review
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Rated 1 out of 5 stars

SCAM

SCAM! Avoid this company!
I found my way to this business because I’m looking into another company which seems to be a scam (Reverse.Health). There was a pattern of reviews for 4 particular companies by a very large proportion of the reviewers and this company was one of them, so I came to investigate and I have just scrolled through all the 5 star reviews and looked at the other companies being reviewed by those reviewers and again there’s a very clear pattern - only 4 or 5 of the same companies are being reviewed by ALL of those people. It’s possible that maybe 2 of the 3-5 star reviews on here are genuine but the rest are fake. Believe the 1 star reviews, they’re the only genuine ones here.

January 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Still have not recieved my products…

EDIT: This site has officially restored my trust after two years. Thank you, Tim. (Badass name😌)

Still have not recieved my products even 2 years after i bought them, still radio silence from the emails i sent them. Then i get an email from them stating "15% off with promo code ***"...

I know viking-store.com can respond to reviews, so lets see AGAIN if they might respond here, if not; keep away from this site!

Have a blessed day peeps, stay safe.

November 1, 2022
Unprompted review
viking-store.com logo

Reply from viking-store.com

Hi Tim,

I'm sorry to hear how you've been treated back in 2020.

Our company bought this website this year and we're often times shocked to hear how previous customers have been treated by the previous owner.

I just sent you an email trying to rectify the wrong that has been done to you.

We'll send the drinking horn you ordered back then on our own cost just because we all hate you've been treated.

Hopefully we can find a good solution to a shitty situation and fix some errors of the past.

Let me know what you think.

May the Old Gods bless you.
Tim
Customer Support

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Rated 5 out of 5 stars

Awesome experience

Awesome experience! Great friendly staff and very courteous and helpful. I would highly recommend them to anyone looking for a great shopping experience.

September 28, 2022
Unprompted review

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