Villa Select Reviews 296

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had a question about the villa that we had booked and due to arrive in 10 days time. The response was very quick and I was very happy with the reply - Excellent Customer Service - Thank you.

Rated 5 out of 5 stars

First time booking a Villa holiday. We dealt directly with Donna by phone. Everything was put into place including flights and transfers etc. We went for Villa Sunset inCala en Porter Menorca. Absolut... See more

Rated 5 out of 5 stars

We stayed in Villa Son Domingo - Menorca. Absolutely beautiful and stunning location Villa spotlessly clean with a great welcome pack on arrival . Well equipped villa with plenty of fresh towels... See more

Rated 5 out of 5 stars

We had a fabulous week at Villa Bella Vista in Menorca, booked through Villa Select. Excellent villa, beautiful private pool with breathtaking views, everything was tasteful and thoughtful. The kitche... See more

Company details

  1. Travel & Vacation

Written by the company

Founded in 1983, Villa Select is known for its unique and discerning selection of carefully hand-picked villas with individuality, character and style, from traditional rustic villas to high-tech modern luxury villas.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

296 reviews

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Rated 5 out of 5 stars

We had a fabulous week at Villa Bella …

We had a fabulous week at Villa Bella Vista in Menorca, booked through Villa Select. Excellent villa, beautiful private pool with breathtaking views, everything was tasteful and thoughtful. The kitchen and dining area directly adjacent to the pool meant we lived outdoors for the whole week, in real style and comfort. Cala Galdana is a pleasant village in which to spend a week in the sun: lots of good places to eat, great clifftop walks and superb sea swimming. Highly recommendable.

September 7, 2017
Unprompted review
Rated 5 out of 5 stars

Villa Select First Class Experience

We usually book independently but as we were so late this year we went with Villa Select and I'd definitely recommend them. Every contact made from booking through to departure was friendly and professional including the rep, Lorraine, in Majorca. The villa was exactly as described and the setting was even better than we expected. Whilst they provided some basic food supplies, a few cooking essentials in the kitchen would've been great as would more washing up liquid / dishwasher tablets and basic BBQ equipment but that's a minor gripe. Overall though well worth their five stars

September 5, 2017
Unprompted review
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Rated 5 out of 5 stars

Villa Casa Franz, Cala En Porta, Menorca.

We booked this villa the week before we traveled. When we arrived it was even better than the pictures on the website described it.

First the niggles - The TV only really had the SKY News channel working and it did say that it had satellite TV. However, TV wasn't something we really planned to watch while on holiday. Also when we got there we waited for the rep to come and see us. She was lovely and very helpful, but we were there in searing heat and nothing to drink. I would humbly suggest that at least a bottle of water was left for the customers when they get there along with the two toilet rolls. It would have been a simple, cheap but nice thing to do, especially when children were there.

Also the hairdryer wasn't working properly ..... but all these points are not really essential, just worth highlighting.

The villa itself was amazing and the pool just perfect. We wished we had another week there and the views from the villa looking out over the beach and sea were exceptional.

We will definitely be back, that's for sure, but may look at a different villa which is closer to a greater variety of restaurants and nightlife.

We would recommend Villa Casa Franz to anyone who is looking for a relaxing time. Just perfect. Thank you.

September 5, 2017
Unprompted review
Rated 5 out of 5 stars

Our total experience with Villa Select …

Our total experience with Villa Select was faultless. Every detail was taken care of in a very professional manner. Our villa in Menorca was wonderful, exceeding our expectations. We will definitely use them again without hesitation.

August 26, 2017
Unprompted review
Rated 5 out of 5 stars

First time I have used Villa Select but …

First time I have used Villa Select but won't be the last. We had a great time and the whole experience offered was smooth and hassle free from booking right through to the very last day. Thank you for making our holiday so memorable.

August 24, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

As ever, excellent. Booking was simple and quick, service was good. Carrie in Jesus Pobre, JPS services was excellent and Villa Select are lucky to have her supporting their clients. This is our sixth visit to Costa Blanca and Carrie always ensures that we have a great holiday, nothing is too much trouble. Villa Cuaranta is an outstanding Villa, hope its available again next year.

August 24, 2017
Unprompted review
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Rated 3 out of 5 stars

The villa.....eventually was fantastic

The villa.....eventually was fantastic, but we turned up to it being a complete tip as it hadn't been cleaned. Luckily we had a wonderful rep in Kefalonia however, i didn't feel like we got the relevant support from Villa Select. We have rented out properties in the past and as a gesture of goodwill if something goes wrong we've always offered some form of compensation, and even though we couldn't get into our villa for a couple of hours with 3 small children, Villa Select didn't do anything. However, the villa was lovely after a good clean!

August 22, 2017
Unprompted review
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Rated 5 out of 5 stars

VILLA ZEUS KEFALONIA

VILLA ZEUS KEFALONIA

We have had several villa holidays before but this is the first time we have booked with Villa Select. I found the whole booking process to be very easy and straightforward and the office staff were very helpful, especially Kirsty who answered all my questions about the villa promptly. My only gripe was paying the balance by telephone and then not receiving a receipt either via e-mail or by post. I was worried that I had been scammed.
We made our own way to the villa from the airport and the directions provided by Debbie the rep in Kefalonia were absolutely spot on . She came to visit us the next day and was knowledgeable and enthusiatic about Kefalonia. Our flight home was not until 8pm and we had to be out of the villa by 10am, she was really helpful about finding us washing and changing facilities on our last day if we needed them. Although we had been to Kefalonia 3 times before and did not require Debbie's services she checked in on us by text throughout our stay to make sure we were OK. Villa Zeus was in a lovely, peaceful location - you definitely need a car and in some cases nerves of steel to drive through the narrow streets of Spartia . The facilities inside the villa were basic but clean - the kitchen area and bathrooms could definitely do with a re-vamp but the outdoor area more than made up for it - we practically lived outdoors for the whole 2 weeks. Would definitely book with Villa Select again and go back to the same villa.

August 1, 2017
Unprompted review
Rated 5 out of 5 stars

Villa El Ocho

Excellent well furnished, spacious property with great facilities, pool and equipment. Good information provided by Villa Select and well thought out welcome pack. Good advice to hire car.
Only improvement would be to include powder for washing and cool box for picnic.
Would highly recommend property to others.

July 19, 2017
Unprompted review
Rated 5 out of 5 stars

This was our first holiday with Villa Select

This was our first holiday with Villa Select. We stayed at Villa Aramis nr Fiskardo, Kefalonia.
Debbie met us at the airport and her directions to the villa were first class. The welcome pack provided in the villa was a nice surprise. The villa itself was spotless, which makes for a great start to the holiday.
The booking process, along with the delivery of tickets, car hire vouchers etc. was painless. an all round excellent customer experience.
Ellen and I will certainly be using Villa Select again.

July 19, 2017
Unprompted review
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Rated 5 out of 5 stars

Last Minute Villa

Booked a bargain last minute villa with Villa Select and despite getting the huge discount, the service remained the same both at home and away.The villa we had was amazing, spotless and full of the necessary utensils you would want for staying in a villa.Kathryn the local rep was immediately available when ever required and helped resolve menial Issues immediately and gave good guidance to the local area, will most definitely book again with Villa Select.

July 19, 2017
Unprompted review
Rated 3 out of 5 stars

Not very organised!

We stayed at Villa Rocamar in Menorca during June and the villa was lovely, amazing pool and stunning location, probably even better than the photos. The biggest drawbacks were the lack of aircon, especially as it was particularly hot weather and a small barbeque. Would have been nice to have some basics in the kitchen like salt and pepper and more wine glasses as there were only about 10 in total, in various sizes.
If I was rating just the villa it would easily have been 4 star but the UK staff of Villa Select and the local rep were not 4 star.
The rep came to the villa on our first day and we reported that one of the toilets was broken, the flush was faulty. She said she'd reported it previously and assumed it had been fixed but she would get onto the management company. We heard nothing after that, no-one turned up to fix it and she did not contact us to see if it had been fixed. Fortunately there are 5 bathrooms so it was not a big issue for us just not very efficient! The information pack in the villa is not relevant to the local area.
The booking process was also somewhat slapdash. Requests for forms and were repeated, the payment made for the balance of the holiday was not receipted until I chased it and emails were sent asking for information that I had given (to the sender of the email) on the phone on a previous occasion. It did not inspire confidence.
Overall though we had a brilliant holiday and I would recommend the villa.

July 18, 2017
Unprompted review

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