I've ordered a bottle of Moldovan wine to be shipped for Christmas. After waiting for a month and no information provided, regarding the product, I wrote a letter to Vinovations, expecting an update.... See more
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See what reviewers are saying
Placed order online payment was accepted was then told only one bottle of wine out of four was available. Staff was courteous and helpful with email messaging. Eventually a second bottle was located... See more
Company replied
The wine was very exceptional and bottles were beautiful with the laser etching. Everyone was very pleased with the gift and it’s definitely made a statement once it was revealed. Easy way to promote... See more
I received an e-mail on November 18, 2022 saying my wine shipment from Italy was on its way by FedEx and a link to a FedEx tracking number. The link showed a FedEx label was created on the same day.... See more
Company details
Information provided by various external sources
VINOvations is a new concept wine shop, event space and it's newest addition, a Chef's Studio Kitchen. The beautiful 2,500 square foot event and retail center is a state-of-the-art destination for guests who want more than just the usual experience. VINOvations was born and has become one of the most experienced wine retailers online. With more than 20 years of its trusted name, you can rely on VINOvations.us to find just the right wine for you. Our mission is to provide a level of excellence and low prices on all our products. We strive to enhance our customers' wine drinking experiences by offering a vast selection of wines from around the world. With more than 10,000 domestic and imported premium wines on our shelves, VINOvations.us has a flavor for every palate. Our selection of hard to find collectors wines and affordable everyday wines offers a special something for every wine lover.
Contact info
2 Merchant Street, 02067, Sharon, United States
- 508-507-9463
- info@vinovations.us
- www.vinovations.us
No shipment for 2 months
I've ordered a bottle of Moldovan wine to be shipped for Christmas. After waiting for a month and no information provided, regarding the product, I wrote a letter to Vinovations, expecting an update. Instead, i was met with complete silence. Even after waiting for two months and sending multiple emails, the company did not respond.
As a customer, i feel betrayed - even by paying this much for a bottle of wine and expedited shipping, this company did not seem to care.
December 20, 2024
Unprompted review
No joy with my lost wine shipment
I received an e-mail on November 18, 2022 saying my wine shipment from Italy was on its way by FedEx and a link to a FedEx tracking number. The link showed a FedEx label was created on the same day. Since then no follow-up and the FedEx link now fails I called the phone number listed and it was a robo-answer that said they would forward my message to the original shipper. This is very poor customer service. BTW I bought and paid for the wine in June!
December 6, 2022
Unprompted review
I ordered a custom tumbler and they…
I ordered a custom tumbler and they called me to make sure they got the design right. It was a present for my Air Fore son. He LOVED the tumbler.
April 27, 2022
I ordered 4 items and 1 of 4 was…
I ordered 4 items and 1 of 4 was delivered wrongly. I sent an email to clarify & to receive the correct item, however no response was provided so far.
April 12, 2022
Fulfillment could be faster
Took about 10 days after placing the order before it was fulfilled. Also, ApplePay doesn't work. I've tried using it on my iPhone, iPad and Mac laptop, and what happens is that after selecting ApplePay, the screen for ApplePay authorization pops up, but it immediately goes into processing mode, without offering the option for fingerprint authorization. Without the fingerprint, the authorization fails and the payment can not be completed. It's very annoying, and not an issue with my end because I can use ApplePay seamlessly with other websites. It's only with Vinovations that ApplePay doesn't work.
April 4, 2022
I canceled this last wine order
I canceled this last wine order. But it was sent anyway and I was charged. Please cancel my wine club membership
March 8, 2022
I have noticed that in this last…
I have noticed that in this last shipment were wines that I can buy cheaper at my local wine/package store, making me wonder why I should bother with Vinovations. Also while I enjoy Italian wines I am struck by Vinovations repeated and tedious reliance on them. Conversely I am struck by the relative dearth of American wines. Given the foregoing I think that my choosing an average rating is generous, and am rethinking my relationship with Vinovations. I am beginning to think that I can supply myself with a more interesting wine experience at a cheaper cost.
March 5, 2022
Consistently high quality wines
Consistently high quality wines. An extraordinary value
February 25, 2022
Easy to order and on time deliveryeine from Moldova
Easy to order and on time delivery
February 8, 2022
Vinovations is amazing
Vinovations is amazing! They ship super fast. I also really love that they carry a nice variety of Moldovan wines, which I cannot find anywhere else.
January 19, 2022
My order wasn't shipped
January 18, 2022
Reply from VINOvations
Alex,
We strive to provide the best in service. We are concerned with your statement the order wasn't shipped.
We have confirmation your order was shipped on Dec 27, 2021 and delivered at 15:15 on Dec 28, 2021. We have the tracking confirmation. Please contact us info@vinovations.us.
Overall quite a positive experience
Overall quite a positive experience. A bit slow responding to the texts which the store generated by themselves. Need to improve communication with the customers in the middle of an active order.
January 8, 2022
Package arrived before expected
Package arrived before expected. Excellent delivery service. Great selection!!! We are always excited to open the box. It's like Christmas every time our shipment arrives.
January 5, 2022
Ordered quite a few bottles with them 2…
Ordered quite a few bottles with them 2 times already! We were very impressed with the packaging! On time delivery and everything was wraped and packaged amazingly! Love the wine! My favorite! Will definitely order again soon!thank you
December 28, 2021
I chose you folks because my mother in…
I chose you folks because my mother in law loved the variety. Our first delivery we received six bottles as we were supposed to. However we received three varieties, two of each. I thought we would have six choices to sample and choose some favorites With that said the wine is good and going forward I hope to be able to have more to choose from. Thank you
December 22, 2021
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