Bought various little bottles as stocking fillers for my husband, there wasn't as much in stock as I'd hoped but managed to get a few different ones. They arrived quickly and well packaged
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good price, good communication despite needing to return my order. I wanted to exchange order rather than get a refund, I guess this want possible. Will deffinately use this company again.
It was good to find a company that sells a good choice of miniature spirits. Ordering was easy and arrived quickly. Wanted a stocking filler for my Uni son. The only thing I was disappointed with w... See more
Wow how special did that gift look! Got a bottle for a 21st birthday gift and selected the black gift box and message option. Delivery was fast and secure. And the recipient was absolutely delighte... See more
Company details
Written by the company
We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.
Contact info
Unit 4 Kingsley Business Park, LE8 0LE, Kibworth, United Kingdom
- info@vipbottles.co.uk
- www.vipbottles.co.uk
4.4
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
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Excellent service delivered on time and…
Excellent service delivered on time and as exactly described great service
December 17, 2024
Unprompted review
5 * for VIP Bottles
Quick service from ordering to receiving my order. Very easy website.
December 14, 2024
Unprompted review
Excellent
Excellent customer service, quick reply to my question and very polite. Items were packaged within and inch of their life and have arrived perfectly
December 9, 2024
Unprompted review
Well Packaged - Promptly Delivered
Well packaged - Promptly Delivered!
December 10, 2024
Unprompted review
Outstanding!!
Outstanding service! I made 2 orders and both were delivered the next day. I received notification when they were dispatched and when they were out for delivery. I will 100% be ordering again.
Thank you very much :)
December 13, 2024
Unprompted review
Useless Company sent me the wrong…
Useless Company sent me the wrong bottle of wine I ordered rose and they give me pinot Grigio never using this wine Service again
December 13, 2024
Unprompted review
Reply from VIP Bottles
Hi there, we’re sorry to hear about your experience on this occasion. We’ve taken your feedback on board and will review this internally to help improve our service moving forward.
Great service and product
Premium Delivery was all that it’s meant to be: swift and convenient with care
November 27, 2024
Unprompted review
Great website - recommend
Arrived quickly, well packaged and super easy website. Will definitely use again.
November 23, 2024
Unprompted review
Top company
Top company. Fantastic variety. Excellent miniatures. Well packed. Quick delivery. I will keep using them. Highly recommend. Thankyou.
November 26, 2024
Unprompted review
As advertised
As advertised. Quick delivery. Had just what we wanted in miniature bottles.
November 21, 2024
Unprompted review
It was the first time using you and I…
It was the first time using you and I was very pleased with the whole process. The Delivery was quick, the products arrived safely and very well packed.
November 15, 2024
Unprompted review
Good price
Good price, fast delivery and reasonably priced postage costs
November 13, 2024
Unprompted review
Amazing service
Amazing service, there was an issue but they rectified it fast and kept updated, would defo use again amd recommend
November 19, 2024
Unprompted review
I think VIP Bottles are terrific but…
I think VIP Bottles are terrific but what lets them down is the fact that they use Parcel Force to send out their deliveries.
It took two attempts for Parcel Force to deliver the order...the first attempt they said no-one was in to take receipt of the order...this was absolute rubbish...we were in and they didn't even come and ring the bell...we saw them arrive and then leave in their van without attempting a delivery.
Would love for VIP Bottles to stop using Parcel Force...if that was the case then I would gladly give them five stars!
October 30, 2024
Unprompted review
Fantastic quick service.
Fantastic quick service.
Wine arrived very well packaged.
October 29, 2024
Unprompted review
Item I wanted was out of stock but as…
Item I wanted was out of stock but as soon as it became available I received an e mail advising me. Ordered straight away and received my goods promptly. Very well packaged. Would use again in future
October 13, 2024
Unprompted review
Lots of variety of drinks and prices…
Lots of variety of drinks and prices are competitive. Delivery was very quick!
September 11, 2024
Unprompted review
Unfortunately I wasn’t in when Royal…
Unfortunately I wasn’t in when Royal Mail tried to deliver on the 2 occasions so I was informed that the parcel had been sent back. But haven’t had a refund from VIP bottles and don’t know who is to blame and where the parcel currently is…Royal Mail say it has been delivered but I don’t have it and VIP bottles haven’t got in touch regarding a refund…??
August 21, 2024
Unprompted review
Reply from VIP Bottles
Thank you for sharing your experience. We’re sorry to hear about the issues with your delivery and understand how frustrating this must be.
We will use your feedback to improve our delivery services moving forward.
Thanks
Amazing service
Amazing service, arrived really fast. Excellent online store, will definitely be going back to this store for future orders.
September 9, 2024
Unprompted review
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