VIQU IT Recruitment Reviews 

97
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company, noting the outstanding service. Customers frequently praise the staff for being extremely professional, friendly, and genuinely supportive throughout every single step of the journey. Reviewers consistently note that response times on both phone and email are exceptional, while communication remains clear and proactive from initial interviews through to onboarding. Consumer feedback also emphasizes the thorough vetting processes and tailored interview preparation that provide great peace of mind, ensuring everyone feels fully ready and confident. People value the pragmatic advice and seamless coordination that make finding and securing a new role an absolute pleasure.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, attentiveness, and... See more

Service

Clients share positive opinions on service, noting that the entire recruitment process is handled efficiently... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are consistently... See more

User experience

People report positive experiences with user experience, highlighting an exceptional and stress-free... See more

Response time

Consumers find response time to be exceptionally positive, with reviewers consistently highlighting quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with VIQU. A big thank you to Phoebe Rees for supporting me throughout my job application and interview process. She was professional, friendly, and genuinely attent... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of working with Phoebe & Adam at VIQU while recently interviewing for and getting a role. Both were great communicators with their finger always on the pulse throughout the appli... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Viqu, especially the service that I have received with placements from Danielle Keegan. When I have placed last minute demands on Danielle both herself and her team have always... See more

Company replied

Rated 5 out of 5 stars

VIQU has been an absolute breath of fresh air to work with. I receive a lot of approaches from recruiters, so it's refreshing to speak with a team that genuinely understands their market and follows t... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

At VIQU IT, we’re focused on bringing a knowledgeable and honest approach to IT recruitment, devoting ourselves to improving the quality of life for our candidates through excellent IT job opportunities, our clients with high-quality customer service, and our team through continual support and training. As an IT recruitment agency based in Birmingham and Southampton, our recruitment team works with global conglomerates to innovative SMEs across the UK, identifying high-quality IT contractors and permanent employees, in addition to providing consultancy services for IT project-based work.


Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(97)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly proactive staff.

The team at VIQU IT have been extremely proactive and helpful during all phases of my new engagement. Response times on phone and email has been exceptional. They always have time for the details!

April 17, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Steve

Thank you for your kind feedback! We're really pleased to hear that the team was proactive and supportive throughout the process. It's great to know our responsiveness and attention to detail made a positive difference.

- The VIQU IT Team

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Rated 5 out of 5 stars

Great recruiter experience

I was initially contacted by Matt Farrell to discuss my current role.

He was very professional and was very prompt in responding to my queries and providing timely updates.

I very much look forward to working with him again in the future!

April 1, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Lisa

Thank you for your great feedback! We're pleased to hear that Matt’s professionalism, responsiveness, and communication made a positive impression on you.

We hope you are enjoying your new role.

- The VIQU IT Team

Rated 5 out of 5 stars

Seamless Placement and Reliable Support

I had an outstanding experience working with VIQU. From the initial outreach to the final placement, the entire process was seamless and highly professional.

A special thank you to Phoebe Thompson, who was instrumental in landing me my new role. Their communication was proactive, and they provided invaluable guidance during the interview stages. Beyond the placement, I’ve been particularly impressed with the agency's administrative efficiency in onboarding was a breeze, and my payments have always been processed on time. I highly recommend VIQU IT to any professional looking for their next career move.

April 16, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Sathish,

Congratulations on landing a new role and thank you for leaving us a review. It's wonderful to hear that Phoebe was instrumental in helping you secure your contract and that you had such a excellent experience working with Phoebe and our team.

- The VIQU IT Team

Rated 5 out of 5 stars

I can highly recommend Viqu

I can highly recommend Viqu. The process started with a short call, and from then on everything was smooth and well organised.
A special mention goes to Phoebe Thompson, whose support throughout the placement process was excellent. She was professional, responsive, and made the whole experience seamless.
Overall, a great service and a very positive experience.

August 5, 2025
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Rohan,

Thank you for your kind words and for recommending our agency. It's wonderful to hear that Phoebe made the process seamless and well organised for you.

- The VIQU IT Team

Rated 5 out of 5 stars

Contracting with VIQU

This was my first time contracting, and I had a really positive experience with this recruitment agency. The whole process was smooth, well-organized, and much less daunting than I expected.

Communication was clear throughout, which made a big difference as someone new to contracting. A special mention goes to Phoebe Thompson, who was excellent. She kept me updated at every stage, was always responsive, and took the time to make sure I understood everything along the way.

Overall, I’m very happy with the service and would definitely recommend this agency—especially for anyone starting out in contract roles.

March 9, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Ellie,

Thank you for leaving us a review and congratulations on securing your first contract! We're delighted to hear that the process was smooth and well-organised for you and that you had such a great experience working with Phoebe.

- The VIQU IT Team

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Rated 5 out of 5 stars

Viqu are an amazing recruitment agency…

Viqu are an amazing recruitment agency with lovely staff. Pheobe, Suzie and Sue are all very attentive and quick to respond to any queries or concerns I have. Pheobe placed me in a really good company in Liverpool providing 1st line helpdesk support to an international customer base which I really enjoy. Thank you Anthony

April 13, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Anthony,

Thank you for your review. It's great to hear that our team was attentive to you and were quick to respond to any of your queries. Fast responses and good communication are areas we place a lot of importance on.

- The VIQU IT Team

Rated 5 out of 5 stars

A fantastic employment agency

A fantastic employment agency. Have found me a couple of great contracting positions over the last few yesrs!

April 15, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Andy,

Thank you for leaving us a 5* review. We're so pleased our team have been able to help you secure several great contract opportunities.

- The VIQU IT Team

Rated 5 out of 5 stars

Had the pleasure of working with VIQU…

Had the pleasure of working with Phoebe & Adam at VIQU while recently interviewing for and getting a role. Both were great communicators with their finger always on the pulse throughout the application process.

As a contractor who has used a great many companies over the years, I can honestly say they are there as one of the best companies I've worked with on roles.

Will be happy to work with both of them again when the time comes.

April 7, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi David,

Thank you for your kind words and congratulations on your role. It’s fantastic to hear that you had such a positive experience working with Phoebe and Adam throughout the recruitment process. Great communication is very important to us, and we’re glad they were able to meet that standard in your case.

- The VIQU IT Team

Rated 5 out of 5 stars

Helpful and informative all through

Helpful and informative through the recruitment process then remained available and helpful afterwards - fixing incorrectly submitted timesheets, sorting paperwork for extensions etc. Phoebe Thompson and Grant Baker have been great throughout.

April 15, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Simon,

Thank you for leaving us a review. It's wonderful to hear that Grant and Phoebe were helpful and informative throughout your recruitment journey and afterwards.

- The VIQU IT Team

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Rated 5 out of 5 stars

Does as it says on the box

Does as it says on the box, ive no issues with pay or setup or anything. Very smooth onboarding.

April 15, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Gunther,

Thank you for your 5* review, we really appreciate your feedback. We're pleased to hear that you had a smooth onboarding with no issues.

- The VIQU IT Team

Rated 5 out of 5 stars

Working with Matt Farrell at VIQU

I have worked with Matt Farrell on my current contract and was impressed by his professionalism and communication skills and persistence and support when helping me prep for my interview and his support getting my Onboarding process across the line. Matt is a very good recruitment consultant and its a pleasure working with him.

April 9, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Raja,

Thank you for your kind words and congratulations on your role. We're delighted to hear that you were impressed by Matt Farrell's communication and professionalism during your recruitment journey.

- The VIQU IT Team

Rated 5 out of 5 stars

I had a very good experience with VIQU

I had a very good experience with Connor and Adam from VIQU when placing and supporting me for a contract. From application until successfully being awarded the role, I had lots of positive feedback. Once in role, they kept in touch throughout, and were both professional and understanding when I chose to leave.

April 14, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Paul,

Thank you for your review. We're pleased to hear that Connor and Adam kept in continuous contact with you during the recruitment process and afterwards. Choosing to leave a contract can be a hard decision to make and it's great that Connor and Adam were there to support you throughout.

- The VIQU IT Team

Rated 5 out of 5 stars

Very professional team and a pleasure…

Very professional team and a pleasure to work with.

April 13, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Jason,

Thank you for your 5* star review! It's great to hear you found our team a pleasure to work with.

- The VIQU IT Team

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Rated 5 out of 5 stars

I can highly recommend Viqu

I can highly recommend Viqu, and Matt Farrell especially the service that I have received from him and the agency great agency to work for

April 10, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Tommy,

Thank you for the 5* review! It's wonderful to hear that you had such a great experience working with Matt and our team.

- The VIQU IT Team

Rated 5 out of 5 stars

Short and sharp

Short and sharp. About to start a contract via VIQU.
Dealt with Matt Farrell, he kept me informed every step of the way.
Looking forward to an excellent professional relationship in 2026 and beyond.

February 3, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Ike,

Congratulations on the new contract! Thank you for leaving us a review. We're glad to hear you had a great experience with Matt.

- The VIQU IT Team

Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience working with my recruiter Matt Farrell throughout the entire hiring process. From helping me secure my current position to providing ongoing support after I started, they have been incredibly professional, attentive, and genuinely invested in my success.

What really stood out was that their support didn’t stop once I accepted the role. They have continued to check in regularly to make sure I’m happy in my new position and that everything is going smoothly. It’s clear they genuinely care about both their candidates and finding the right long-term fit.

Their communication has always been excellent, they were helpful at every stage, and they made what can often be a stressful process feel smooth and straightforward. I’m very grateful for all their help and would highly recommend them to anyone looking for a recruiter who goes above and beyond.

December 1, 2025
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Elliott,

Thank you for your wonderful review. We're delighted to hear that Matt has been so supportive and attentive both throughout the recruitment process and after. Providing excellent communication is incredibly important to us, so it’s great to know Matt delivered this for you.

- The VIQU IT Team

Rated 5 out of 5 stars

It was a great experience working with…

It was a great experience working with VIQU.
especially thankyou so much to Connor Smal, he always follow up about how the work going and how I am feeling .He is the star on my view. Once again thanks to Connor.

April 9, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Kiranbabu,

Thank you for leaving us a review! We're so pleased to hear that you had such a great experience working with Connor.

- The VIQU IT Team

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Rated 5 out of 5 stars

Connor was superb from start to finish

Connor was superb from start to finish, great comms, expectations set out, really good to work with. Cant recommend highly enough.

April 1, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi John,

Thank you for the 5* review! We're delighted to hear that you had such a great experience working with Connor!

- The VIQU IT Team

Rated 5 out of 5 stars

Working with Connor and Grant was just…

Working with Connor and Grant was just the best experience and the support and service they offered to myself as IT Consultant navigating tricky contract renewals and always there to support the process.

Integration with Parasol has been 5 star and never missed a payment in 2 years.

April 9, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Andrew,

Thank you for your kind words. It's wonderful to hear that you had a great experience working with Connor and Grant, particularly with navigating tricky contract renewals.

- The VIQU IT Team

Rated 5 out of 5 stars

Great candidate experience

Belle supported me in searching for a role and created an excellent candidate experience providing me with detailed guidance on the role and frequent updates around progress. Wouldn’t hesitate to recommend.

April 9, 2026
Unprompted review
VIQU IT Recruitment logo

Reply from VIQU IT Recruitment

Hi Edward,

Thank you for leaving us a review! We're delighted to hear that Belle was able to create an excellent candidate experience for you, we know how important that is.

- The VIQU IT Team

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