Two missing packages and a fake refund loop
❌ FAKE SHIPPING, GHOST TRACKING & PERPETUAL REFUND SCAM
Do not buy from Virevixa! This company uses cut-rate, deceptive logistics to avoid delivering your items and then traps your money in a fake refund loop. I placed a $36.99 order and it has been an absolute nightmare.
1. The Delivery Failures: I have had two separate shipments fail to arrive. The original package allegedly took a month, and the "expedited" replacement took 10 days. Neither package was ever delivered to my physical address.
2. Ghost Tracking: While they provide a tracking number, they use cheap, low-cost shipping methods that completely lack local milestone updates. The tracking never shows when the package is out for delivery and offers zero doorstep delivery confirmation. They cannot prove they delivered anything because they refuse to pay for standard delivery verification.
3. The Refund Trap: When I demanded my money back, they first baited me with a 20% refund that turned out to be less than two dollars. When I pushed back, they formally agreed in writing to a 50% refund. I accepted this resolution over 33 days ago, and it has been stuck in a permanent "processing" loop ever since.
They use deficient tracking so they can claim they shipped an item, leave you empty-handed, and then stall you with fake refund promises so you don't call your bank. I have officially filed fraud complaints with the Federal Trade Commission (FTC), the Better Business Bureau (BBB), and my State Attorney General's office. Save your time and money!