It is reassuring to know that any hamper bought from Virginia Haywood will arrive safely to our family or friends. The hamper we chose will have been packed with care and will deliver our love, appre... See more
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Review summary
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Reviews shaping this summary
I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and b... See more
I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have... See more
I ordered five hampers from Virginia Hampers as Christmas presents – three Mistletoe Gift Baskets and two The Big Cheese Christmas Hampers – and I couldn’t have been more impressed. The quality of the... See more
Company details
About Virginia Hayward
Written by the company
Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.
Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.
Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.
Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.
Contact info
Virginia Hayward, Boundary House, SP7 9BT, Shaftesbury, United Kingdom
- 01747 851 515
- sales@virginiahayward.com
- www.virginiahayward.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 24 hours
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Quick and efficient
Quick and easy to order with good communication and rapid delivery. Was a gift and the recipients were really pleased. I would use them again
May 29, 2026
Ordered 10 days before our anniversary…
Ordered 10 days before our anniversary paid for selected date in advance and the hamper came 3 days late. Not worth the money paid.
May 28, 2026
Reply from Virginia Hayward
Good morning, Michael,
We are very sorry there was a delay in delivery of your hamper. I can see from the tracking it was despatched from us when required, however there was a delay at the FedEx depot which is what caused the delay.
I can see we refunded your named day delivery charge as the hamper wasn't delivered on the required date, and we are sorry it was delayed.
However, I do hope the hamper was enjoyed by your recipient.
Kind regards,
Gemma
Virginia Hayward
Appalling delivery service via…
Appalling delivery service via FedEx…gift (which did finally arrive and was appreciated when it did) was due on Thursday morning prior to a staff member leaving the company. Not only did it not arrive but I had to ring on Thursday afternoon, Friday lunchtime and eventually Tuesday of this week only to be told the same thing each time - it’s due for delivery by 6pm tonight…every. Single. Time. I won’t use this company again as they’ve proved unreliable to deliver on the date promised … go and learn how to do it from Amazon!
May 27, 2026
Reply from Virginia Hayward
Good morning, Steven.
We do apologise for the delay of your gift caused by FedEx, unfortunately, as they are an external courier, all we can do is communicate what they tell us, which was their was a delay at there delivery depot.
We will certainly pass this feedback onto our account manager and we sincerely apologise for your experience.
Kind regards,
Gemma
Virginia Hayward
The hamper was delivered to my…
The hamper was delivered to my husband's brother for his 80th birthday. He was thrilled with the hamper, it was delivered on time and was a great success.
May 19, 2026
We ordered prosecco and chocolate to be…
We ordered prosecco and chocolate to be delivered to a newly engaged couple. After several days nothing had arrived. When we raised it with Virginia Hayward they claimed it had bed delivered. When we queried this they sent a photo from the courier showing a bundle of parcels lying on the ground of the common area of the building. No attempt was made to deliver to the flat. I raised this with Virginia Hayward but they have not responded.
In response, I emailed Virginia Hayward on 28th April but the message was blocked. I have resent several times since but each one is blocked.
April 27, 2026
Unprompted review
Reply from Virginia Hayward
Good afternoon, Allan,
I have seen from our emails, you called us on 27.04.26 regarding the delivery, where we then provided POD by email, but we unfortunately haven't received any response from you giving any further details.
If you could please email us with the problem, we can get this resolved for you as soon as possible, our email address is sales@virginiahayward.com.
Kind regards,
Gemma
Virginia Hayward
Afternoon, Allan,
I have spoken to our IT department, who have fixed the problem with your email. I will respond to the email and hopefully get this issue resolved.
Kind regards,
Gemma
Smooth ordering and delivery
Delivered as arranged and informed me of the person who signed for it.
May 7, 2026
A great selection for all occasions
A great selection for all occasions. Delivery went without a hitch, and our friend who it was for was extremely happy with it.
May 13, 2026
Very good purchase im sure the person i…
Very good purchase im sure the person i brought it for will love it thank you
May 11, 2026
This delivery took too long
This delivery took too long - it was intended as a birthday present and delivery was promised within 48 hours and the address was in soho. It took 5 days and so was a bit of a fizzer.
Just checked with the recipient. They confirm the hamper was delivered on the 11th - I also received a confirmation email on the 11th. The tracking may therefore show it was received after hours at a business address?
May 6, 2026
Reply from Virginia Hayward
Good morning, Maria,
Thank you for your review.
However, upon investigation, I can see you placed the order with us on Wednesday the 6th May and the hamper was successfully delivered on Friday the 8th May. We can provide tracking information if needed.
I hope your recipient enjoyed the hamper.
Kind regards,
Gemma
Virginia Hayward
Always delivered on time and the…
Always delivered on time and the recipient enjoyed the produce. Thank you.
April 30, 2026
Quick delivery of Gift Hamper
Speedy delivery, great products - unfortunately there were a few substitutions in the hamper. It would have been nice to know in advance which products weren't available or have a choice on the substitutions, but they were of similar quality and value so overall very happy.
April 30, 2026
Thank you gift
I ordered a hamper as a thank you so didn't see it myself
It was easy to order and add a personalised message
The recipient sent me a thank you and said the flap jack was delicious
Very happy
April 29, 2026
You have done very well my grandson was…
You have done very well my grandson was very happy because we got birthday hamper on Saturday thanks.
April 24, 2026
My friend was delighted and surprised…
My friend was delighted and surprised to receive champagne and chocolate on her 80th birthday. All in good order.
April 21, 2026
A Hamper gif for a friend…
We ordered a hamper to give to a friend for her birthday. The contents were just as the brochure described, looked very delicious! The order was placed in the afternoon prior to the delivery the following late morning. The parcel was tracked and arrived virtually to the minute. Excellent service!
April 22, 2026
Good choice of products and excellent…
Good choice of products and excellent customer experience.
April 16, 2026
Lovely hamper, dissapointed the message wasn’t sent with it.
The hamper was lovely, however there was no message sent with it, although we’d asked for one to be included, so the recipient didn’t know who it was from. Evri also left it outside which I’m not sure was best for food stuff.
April 14, 2026
Reply from Virginia Hayward
Good Morning,
Thank you for your feedback.
I have checked your order and can see there is a gift message present.
This would have been on the outside of the delivery carton on a peel and reveal label.
On our presentation and packaging section on the website we do advise where this would be located and an image so you are aware.
Kind Regards
Isabella
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