VistaPrint FR Reviews 

29,422
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines... See more

Company replied

Rated 5 out of 5 stars

Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les carte... See more

Rated 2 out of 5 stars

Ordered 2 polo shirts (fruit of the loom) nice light material, embroidery was good ,ordered the correct chest size but length is for à child ,can’t wear them total waste of money (shame)

Company replied

Rated 5 out of 5 stars

I now used VistaPrint for 3 orders ! It's a great site for personal business cards & address stickers.It offers many options / designs & allows you to customize your cards, etc. Service is fast & pa... See more

Company replied

Company details

  1. Digital Printing Service
  2. Commercial Printer
  3. Custom T-Shirt Store
  4. Prints and Signs Store
  5. Promotional Item Store
  6. Sticker Manufacturer

About VistaPrint FR

Written by the company

Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils VistaPrint accompagne votre entreprise au quotidien avec des solutions adaptées à vos enjeux. Que vous souhaitiez créer des supports personnalisés, publier sur les réseaux sociaux, revisiter votre logo ou organiser un évènement... VistaPrint est votre partenaire design, marketing, identité de marque et plus.

 

Découvrez notre large gamme de produits personnalisés et créez facilement une image de marque cohérente et professionnelle pour votre entreprise ; cartes de visite, flyers, stickers, produits d’affichage, packaging et bien plus encore.

 

Notre service client est disponible 7 j/7 et nos experts en design sont là pour vous accompagner dans tous vos projets.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.5

All reviews

(29,422)

5,017 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything about the job was perfect…

Everything about the job was perfect apart from the express delivery by Chronopost. I would expect a full refund for the delivery charge. The posters and flyers were just as I'd hoped so it's a shame the overall experience was ruined at the end.

May 31, 2024
VistaPrint FR logo

Reply from VistaPrint FR

We're happy to hear that you're pleased with the quality of the products ordered and apologize for the delay in receiving the order. In an effort to ensure your satisfaction, we've sent you an email with details of the steps taken on your account.

Rated 5 out of 5 stars

Quality item

Easy to use website fast delivery good quality item very happy

May 28, 2024
VistaPrint FR logo

Reply from VistaPrint FR

We're pleased to hear that you're happy with the quality of the business cards ordered.

Rated 5 out of 5 stars

Service impeccable

Service impeccable ! Les techniciens du chat sont très professionnels 👌

May 17, 2024
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Reply from VistaPrint FR

Nous sommes comblés que la prestation de nos collègues du service à la clientèle ait été à la hauteur de vos attentes.

Rated 5 out of 5 stars

Always active and helpful.

Always active and helpful.
Fast and reliable services

May 13, 2024
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for taking the time to share your review. We are happy that we continue to meet your expectations.

Rated 1 out of 5 stars

Still haven't received my business…

Still haven't received my business cards and it's been nearly 2 weeks now and I paid for express delivery. Everything else arrived, just not the business cards.

May 13, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Please accept our sincerest apology for the delays with your Standard Business Cards orders. This is not the Vistaprint experience we want you to have. Upon carefully checking, this remaining order was still in the production stage due to a manufacturing delay. A separate email has been sent to provide further details. Allow us to consistently monitor this for you and provide updates via email. Due to the delay and to ensure your satisfaction, we've taken the necessary action on your order. You will receive a confirmation email with more details. Should you require further action with this order, please don't hesitate to respond to this email, frreviews@vista.com. Rest assured that your comments will be sent to the appropriate team for review and improvement.

Rated 5 out of 5 stars
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes ravis de lire que vous avez apprécié le professionnalisme et la réactivité de notre service client. Au plaisir de vous servir à nouveau à l'avenir.

Rated 5 out of 5 stars

Interface de creation facile…

Interface de creation facile d'utilisation, envoi rapide et produits conformes!

April 4, 2024
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Reply from VistaPrint FR

Votre satisfaction est notre priorité, et nous sommes heureux que tout se soit bien déroulé pour vous.

Rated 5 out of 5 stars

I was urgently in need of calling…cards.

I was urgently in need of calling cards.
VISTA PRINT guided me through the process which I didn’t understand. Patience and kindness on your part
Reassured me. I received the cards quickly and in time for my artshow. Thank you.

March 28, 2024
VistaPrint FR logo

Reply from VistaPrint FR

We love hearing from our customers and we appreciate this 5-star review on your order experience. Thank you for highlighting your customer service and delivery outcome.

Rated 5 out of 5 stars

Good service!

Good service!

March 7, 2024
VistaPrint FR logo

Reply from VistaPrint FR

We're ecstatic that you're satisfied with the printing on our business cards, and we look forward to accommodating your future printing needs.

Rated 5 out of 5 stars

Excellent Support!

Excellent Support!

VistaPrint FR Switzerland has promptly responded when the quality of the printed material received was not up to the expectation. After double checking the quality of tryouts they made for us, they will be replacing the material.

That's a great customer support.

February 29, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Your satisfaction is our top priority, and we're glad that we could meet your expectations.

Rated 1 out of 5 stars

Terrible Bummer

Terrible bummer with Vista print. The cards that showed up are flimsy quality and the print is much too small. Yes I did review it on my screen but the representation there was fine. I reached out to Customer service -- which was just a Bot and did nothing. Very disappointing as now I have to pay someone else to make my cards properly!

February 2, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We appreciate you leaving us your feedback, and we're sorry to know our Business Cards didn't meet your expectations. We're committed to ensuring your satisfaction. Please reply to this email with images of what you received, and we'll work with you to find a satisfactory solution.

Rated 5 out of 5 stars

Very good quality

Very good quality
And very fast
Thank you! :)

February 2, 2024
VistaPrint FR logo

Reply from VistaPrint FR

We're delighted to hear that you're pleased with your products with good quality and fast delivery. We can’t wait for the opportunity to do more business with you again.

Rated 5 out of 5 stars

Efficace

Simple, rapide, efficace !

January 25, 2024
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes heureux d'avoir répondu favorablement à vos attentes lors de cette commande de cartes de visite.

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