I like that you can go to your previous orders to get the right description on something. The only problem I run into when ordering is that it is getting harder to find McKesson items
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Difficulty placing order. Jumping around on the product I wanted. Difficult in determine what was in each package. Finally went for most expensive. Hope it works.
Good search engine, good selection. You could improve lexing in the search engine (i.e., cross referencing common misspellings to produce accurate results >> e.g. cude would find Coude). Also, adding... See more
Company replied
Everything I ordered came in very fast, in perfect working condition. I'm a Phlebotomist and I only ordered one box of 23 g straight needles already attached to a holder and a box of lavender EDTA vac... See more
Company replied
Company details
- #21 of 32 best companies in Medical Supply Store
- #27 of 38 best companies in Medical Equipment Supplier
Written by the company
The leader in quality medical supplies, home medical equipment and health care products. Make Vitality Medical your first choice for purchasing discount medical supplies for you and loved ones. Fast shipping and low prices.
Contact info
7910 S 3500 E, C, 84121, Salt Lake City, United States
- 8003975899
- support@vitalitymedical.com
- www.vitalitymedical.com
4.4
Excellent
50K reviews
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Same product was 16.00 usd last week on…
Same product was 16.00 usd last week on Amazon now you have it for 21.00 and free shipping how much does 2 stamps cost. I had being taken advantage of. If it stays last purchase
September 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
replacement head rest piece…
I needed a replacement head rest piece for my husband's wheelchair because we are going to the county fair this weekend! He has ALS and has not been out of the house in three years and now has decided to live a little more. You had exactly what I needed with quick shipping so we will have it in time to meet the grandkids at the fair. Thanks for helping him be more comfortable on his long awaited outing!!
August 31, 2026
Reply from Vitality Medical
We are so happy to hear that we could help your husband enjoy his long-awaited outing to the county fair! It means a lot to us that our quick shipping allowed him to be more comfortable and meet his grandchildren. We wish you all a wonderful time.
Reply from Vitality Medical
We're so happy to hear that you found our ordering process very easy and enjoyed the great variety of products we offer. Thank you for your feedback!
Easy to use and good pricing
Overall good pricing and easy to navigate site.
Customer service seems to be a little hit and miss, but overall helpful.
August 31, 2026
Great health equipment
I was very happy to see that I was able to use my insurance credit card for this purchase. Very helpful!
August 31, 2026
Reply from Vitality Medical
We're so happy to hear that using your insurance credit card for this purchase was helpful and made your experience a positive one!
You sold them desperately when they…
You sold them desperately when they were available together. Cost me a lot extra money. Won't buy from you any more. Sshame.
August 31, 2026
Reply from Vitality Medical
We're so happy that you found it easy to order and that the price was great. We appreciate your positive feedback!
Likes & Dislikes about ordering thru Vitality...
-Likes: The variety of products offered on the website; the competitive pricing of the products.
-Dislikes: The way that some of the products were not included towards the free shipping minimum of $49.00; the deceptive way that I had to order way more than the $49.00 minimum in order to get free shipping, but then still had to pay shipping for my order even though my order was way beyond the minimum required. This will discourage me from ordering from your company again in the future. Very disappointing....
August 31, 2026
Reply from Vitality Medical
We appreciate you sharing your feedback. We are always working to improve our pricing to better meet our customers' needs.
Great customer service with a mistake I…
Great customer service with a mistake I made with an order.
August 31, 2026
Reply from Vitality Medical
We're so glad our team could assist you effectively with your order. We appreciate your kind words!
Great Company
I have used this company for years and have never been disappointed. Great company! Shipping is fast, order always correct. Easy to navigate website and all in all great products.
August 31, 2026
Reply from Vitality Medical
We are so pleased to hear that you've had such consistently positive experiences with us over the years. It's wonderful to know that you find our shipping fast, orders correct, and website easy to navigate. Thank you for your loyalty and kind words!
You required a prescription to be sent…
You required a prescription to be sent for syringes when Texas doesn’t require one. I had to go through a process to get my doctor to send you a prescription to that the law doesn’t even require.
August 30, 2026
Reply from Vitality Medical
We're so happy to hear that you found everything you needed quickly and easily. We appreciate your positive feedback!
Youhave the best customer service
Youhave the best customer service, the people are very helpful and pleasant.
August 31, 2026
Your website went so slow
Your website went so slow, it literally took me a half hour to place an order for one thing.
August 31, 2026
Had to order twice.
August 31, 2026
Easy ordering
I needed to purchase a portable nebulizer unit and found the product that sounds like it will meet my needs. The site was easy to use. Ordering was fast. I found the Question and Answer section very helpful.
August 31, 2026
Reply from Vitality Medical
We're so glad to hear that you found our site easy to navigate and the ordering process fast. It's wonderful to know that our Q&A section was helpful in finding the right product for your needs!
Reply from Vitality Medical
We are so pleased to hear that you experienced fast and reliable service at a reasonable price. Thank you for your wonderful feedback!
My question the $8.75 delivery fee
My question the $8.75 delivery fee, check with other vendors and they deliver for free! Pricer than them also.
August 31, 2026
Quick and easy
August 31, 2026
Reply from Vitality Medical
We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!
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