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Viva Therapies Reviews 23

TrustScore 4.5 out of 5

4.3

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Company details

  1. Massage Spa
  2. Beauty Salon
  3. Massage Therapist
  4. Mobile Hairdresser
  5. Personal Trainer
  6. Yoga Instructor

Written by the company

Viva Therapies – Luxury Wellness on Demand in London Since 2010 Viva Therapies is London’s leading provider of luxury massage, beauty, spa and wellness services, trusted by discerning clients, exclusive residences, and five-star hotels since 2010. We specialise in delivering spa-quality treatments at home, in hotels, and at private events, offering a personalised experience that combines convenience, discretion, and world-class expertise. Whether you are a London resident, international traveller, or hotel guest, our team of carefully selected therapists and wellness professionals provide treatments tailored to your lifestyle. 🌟 Home Clients – Spa at Home in London Bring the spa experience into the comfort of your own home. Viva Therapies offers a wide range of services including massage therapy, physiotherapy, beauty treatments, facials, hair styling, manicures, pedicures, yoga and personal training. Save time, avoid travel, and enjoy five-star quality services at your convenience. Our mobile wellness app makes it simple to book and manage appointments, giving you full control over your schedule. 🌟 Hotels & Residences – Trusted by London’s Top 5★ Hotels For over a decade, Viva Therapies has partnered with London’s most prestigious hotels, luxury residences, and Golden Keys concierges. We provide a seamless extension of their services, ensuring guests receive the same exceptional care and five-star standards. From last-minute massage requests to in-suite beauty services, our team is available seven days a week across London. 🌟 Why Choose Viva Therapies? Trusted since 2010 by top hotels, VIP guests, and discerning private clients Luxury mobile wellness – massage, beauty, physiotherapy, yoga, and personal training wherever you are Professional therapists with 5★ hospitality experience, discretion, and world-class training On-demand convenience with real-time bookings via our new Viva Therapies mobile app Tailored experiences for individuals, couples, hotel guests, and group events 🌟 Services We Provide Massage Therapy – deep tissue, Swedish, sports, couples massage, pregnancy massage, aromatherapy Physiotherapy & Osteopathy – pain relief, rehabilitation, posture correction Beauty & Aesthetics – facials, manicures, pedicures, waxing, makeup, hairstyling Yoga & Personal Training – private sessions to improve strength, flexibility, and overall well-being With Viva Therapies, every booking is more than a treatment – it’s a luxury experience tailored to you.

Trusted Wellness Since 2010

Written by the company

A tradition of respect, support, and five-star service for every client.
Luxury Wellness on Demand since 2010. Trusted by London’s leading five-star hotels and discerning home clients, Viva Therapies delivers spa-quality massage, hair & beauty, yoga, physiotherapy, and personal training wherever you are. Our professional therapists bring the highest standards of discretion, respect, and five-star care, ensuring every booking is more than a treatment – it’s a luxury experience tailored to you.

Our Guarantee: Wellness with Trust & Excellence

Since 2010, Viva Therapies has guaranteed five-star quality, respect, and discretion for every client — at home or in London’s leading hotels.

Since 2010, Viva Therapies has guaranteed five-star quality, respect, and discretion for every client — at home or in London’s leading hotels.
At Viva Therapies, we are committed to delivering not just treatments, but peace of mind. That’s why we guarantee: Five-Star Quality – Every therapist is professionally qualified and experienced in luxury hospitality. Discretion & Respect – Your privacy and comfort are always our priority. Punctuality & Reliability – We arrive on time, prepared, and ready to deliver excellence. Safety & Care – All therapists are vetted, insured, and follow strict hygiene standards. Tailored Experience – Every booking is personalised to your needs, at home or in your hotel. With Viva Therapies, your wellness journey is backed by trust, professionalism, and a longstanding commitment to excellence since 2010.

Contact info

Promotion box for Viva Therapies

✨ New Clients: £10 OFF First Booking

Exclusive wellness deals for home clients & 5★ hotel guests.

4.3

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very professional service

Very professional service. On time. Very clean and very polite.

February 23, 2026
Viva Therapies logo

Reply from Viva Therapies

Dear Guest,

Thank you so much for your kind words.

We are delighted to hear that you found the service professional, punctual, clean and courteous. Delivering a seamless and refined experience — from arrival to completion — is something we take great pride in.

It was truly our pleasure to look after you, and we hope to welcome you again soon for another moment of relaxation.

Warmest regards,
The Viva Therapies Team
Luxury Wellness On Demand — Since 2010

Rated 5 out of 5 stars

Melanie was so great.

Melanie was so great.. best massage ever thank you.
C

January 24, 2026
Viva Therapies logo

Reply from Viva Therapies

Thank you so much! We’re delighted you enjoyed your massage with Melanie and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Service was excellent

January 7, 2026
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Reply from Viva Therapies

Dear Robert,

Thank you very much for your kind feedback.

It is always a pleasure to support Grosvenor House Suites and its valued guests. We truly appreciate your trust and continued collaboration.

We look forward to delivering many more seamless and exceptional experiences together.

Warmest regards,
Raquel Vaccioli
Luxury Wellness On Demand — Since 2010

Rated 5 out of 5 stars

Best massages in london

Viva have put together a team of experts who specialise in Swedish, Deep tissue, sports massages, Thai massages. Value for money!

December 14, 2025
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Reply from Viva Therapies

Dear Guest,

Thank you so much for your wonderful feedback.

We are delighted to hear that you enjoyed the expertise of our specialist therapists. Each member of our team is carefully selected not only for their technical excellence in Swedish, Deep Tissue, Sports and Thai massage, but also for their professionalism and dedication to delivering a refined in-room experience.

Your kind words truly mean a great deal to us, and we look forward to welcoming you again soon.

Warmest regards,
The Viva Therapies Team
Luxury Wellness On Demand — Since 2010

Rated 1 out of 5 stars

AMAZING SATFF ANS CONCIERGE ADRIAN

AMAZING SATFF ANS CONCIERGE ADRIAN

December 4, 2025
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Reply from Viva Therapies

Dear Miss Charlotte,

Thank you so much for taking the time to leave such kind comments about our team and about Adrian at the concierge. We’re delighted to hear you had a positive experience.

We did notice that the star rating may not fully reflect the feedback shared in your message. If this was unintentional, Trustpilot does allow you to update your rating at any time, should you wish to do so.

Either way, we truly appreciate your words and will be sure to pass them on to the team. We hope to have the pleasure of looking after you again soon.

Warm regards,
Raquel Vaccioli
Managing Director
Viva Therapies

Rated 5 out of 5 stars

Guest knows Maiko

Guest knows Maiko, and was very happy to see her in the lobby.

November 30, 2025
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Reply from Viva Therapies

Thank you very much for sharing this feedback. We’re delighted to hear that the guest was happy to see Maiko — she’ll be very pleased to hear this.

We truly appreciate your continued collaboration and look forward to supporting you and your guests again.

Kind regards,
Viva Therapies

Rated 5 out of 5 stars
Viva Therapies logo

Reply from Viva Therapies

Thank you so much for your lovely feedback! We’re delighted to know your therapist delivered an excellent and on-time service. Your satisfaction means a lot to us. We look forward to welcoming you again soon. 💛

Rated 5 out of 5 stars

Amazing experience

Amazing experience

November 15, 2025
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Reply from Viva Therapies

Thank you for your kind review. We're delighted to hear that your experience with us was amazing. We appreciate your trust and hope to serve you again soon.

Rated 5 out of 5 stars

Absolutely perfect experience

Absolutely perfect experience. Gianluca in particular has been super friendly, professional and discreet.

Cannot recommend enough, not to mention very modic prices!

November 10, 2025
Unprompted review
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Reply from Viva Therapies

Thank you so much for your exceptional review. We’re delighted to hear that your experience was absolutely perfect and that Gianluca made such a positive impression. Gianluca has been part of Viva Therapies for 17 years and continues to represent the highest standards of professionalism, warmth and discretion — we are truly proud to have him on our team.
Your recommendation means a great deal to us. We look forward to looking after you again soon. ✨

Rated 5 out of 5 stars

very relaxing massage

October 18, 2025
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Reply from Viva Therapies

Thank you for sharing your experience. We’re pleased to know your massage brought you relaxation and comfort during your stay. It’s always our pleasure to provide five-star in-room wellness experiences for our distinguished hotel guests. We look forward to serving you again soon.

With gratitude,
Raquel & the Viva Therapies Team
🌸 Luxury Wellness on Demand since 2010

Rated 5 out of 5 stars

Outstanding service!

Outstanding service!! highly recommended! best in london by far.

September 10, 2022
Unprompted review
Viva Therapies logo

Reply from Viva Therapies

Thank you so much for your wonderful words!
It means a lot to know that even back in 2022, our guests felt the dedication and care that continue to inspire everything we do at Viva Therapies.
We’re so grateful for your support and delighted that you consider us the best in London.

With gratitude,
Raquel & The Viva Therapies Team
🌸 Luxury Wellness on Demand since 2010
Proudly serving members of the Golden Keys Society

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