Voduz Hair  Reviews 

Had a issue spoke to customer service and it was resolved would purchase again from this company

Expensive items that dont last outside of warranty, item purchased as a gift for my daughter November 2024, opened and first used 25.12.2024, item stopped working 28.12.2025, no assistance available as out of warranty offered a discount to repurchase!! For prices paid I would have expected at least more than 12 months and 3days out of the product, it's not like its being used in a salon on a daily basis....disappointed Voduz

10/10 experience.. Ordered as a Xmas gift and the team were very responsive and helpful on my tracking question.

Ordered an item on 4th of December, still didn’t arrive. No customer service exists, sent several emails and got no reply!
Don’t waste your money, scammers!

Brilliant customer service from start to finish 😀so helpful and understanding. Love voduz products using them 3 years and never looked back . My hair has never been as healthy and always asked have I hair extensions no it’s all mine 😀

First time using the voids shampoo and conditioner. I must say. Brilliant my hair hasn’t grown in 5 years. But using this for 4 weeks. My hair believe it or not grew 4 inches. I’m buzzing.

Voduz customer service is top tier, super friendly & efficient - products are amazing, can’t recommend enough x

I love Voduz hair products and if you need to contact them they are very good to reply.

Ordered something over well over 2 weeks ago and still not received, emailed customer service and they haven't gotten back either. Get your money and they don't care

They were amazing i loved them but they lasted around 6months now they wont regulate they heat up to around 160 then say error i bought them in a shop so dont know how to send back iv tried the customer service not working all i want is someone to tell me if they are fixable

I would give zero stars if I could!!

Absolutely appalling!!

I ordered and paid for a product, waited patiently for a few weeks, then contacted them to say it hadn’t been delivered.

They just said ‘it has been delivered’ and then ghosted me - not responding to any emails.

They have taken my money and given me nothing in return, not even good manners!

If it was lost by a courier company, that is not my problem as a customer.

I recommend everyone avoids at all costs, you too may end up with no money, no product, and no respect from this company!!!

Excellent all round customers service. I would highly recommend this company.

Great customer service, item purchased was reduced in Black Friday sale but I had ordered a few days prior. Katie in customer services was able to cancel my order and issue the refund without any issues at all. I then was able to re-purchase at the newer sale price.

Great customer service from Katie. There was a small issue with my order, I contacted customer service and dealt with Katie. She was efficient and sorted the issue quickly.

Had a query on my order and a reply to my email was received very promptly

Absolutely fabulous customer service from voduz always so helpful obsessed with thier products my hair always feels amazing and the shine love it would highly recommend 🫶

I use the cleanse it illuminating shampoo and conditioner also hydrating oil. Really love these products. Customer service team are very quick and helpful if you have any issues. 5 stars 🌟 from me.

Very positive experience with Katie in customer care. Quick reply to my query 😊

Absolutely love the voduz products, had an issue with a dryer when it stopped working a little over a year after purchasing….. and the customer service team were excellent from start to finish especially Susie and Katie they answered every email without a problem , recieved my new dryer today and absolutely delighted to have it back

I had a missing order customer services we're amazing super helpful and kind!!