Since the start i always thought it was affidabile, and I came to be 100% affidabile. I've been buying many things and all of them come as I saw them on the site and app. This is amazing. I can guara... See more
Company replied
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Review summary
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Incredible shopping platform the best bags, shoes etc and value for money the best place to shop for all of your essentials and all of your needs. Very quick delivery; secure postage and great deals a... See more
Company replied
Voghion is a really good place to shop from ! I reccommend everyone to use this app as its affordable and has really good customer service ready to help whenever
Company replied
Great selection of goods, website is easy to navigate and the customer service is amazing. Tracking details are updated constantly so you can see exactly where your parcel is and any progress made
Company replied
Company details
Written by the company
Voghion, the combination of Vogue and Fashion, is a cross-border e-commerce platform founded in the UK. Voghion offers an extensive selection of products across various categories, making it a go-to destination for all your shopping needs. From trendy clothes and accessories to high-tech electronics, beauty products, home and kitchen essentials, and practical autoparts, Voghion has something for everyone. Its user-friendly design allows shoppers to easily browse, compare, and purchase products with just a few taps on their smartphones.
Contact info
United Kingdom
- customer@voghion.com
- www.voghion.com
4.5
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer support my purchase…
Fantastic customer support my purchase was absolutely beautiful 😍 delivered on time and quality fantastic
June 16, 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
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Great products and great service!!!
June 16, 2026
Unprompted review
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
I was sceptical about ordering a watch…
I was sceptical about ordering a watch and waited in anticipation delivery time was much faster than stated.
The watch it's self was a perfect weight all the functions work perfect and looks exactly like my original watch so now I don't need to wear the original outside and it will keep its value as an investment.
5*****
June 16, 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
That app it is a scammer
That app it is a scammer. In the averts are saying you have 99€ cupon without minimum payment required and after you subscribe ant amount of money are spread by purchases with a week availability to use it. I have been true the customer service and you can’t have the answer to your question, it is just automated service by AI.
June 16, 2026
Unprompted review
Reply from Voghion
Dear Customer,
We sincerely apologize for the frustration caused by our coupon promotion.
What we need to clarify:
To investigate this properly, please contact customer@voghion.com with your account details and screenshots of the promotion. We will verify:
Whether the promotion terms were clearly displayed
Why the coupon was split across purchases with a 7-day limit
Why this was not communicated transparently upfront
What went wrong:
The promotion was not explained clearly, and the AI-only customer service could not address your specific questions. This is a failure of both our marketing transparency and our support quality.
Our corrections:
All promotions: terms must be fully visible before subscription, no hidden conditions
Coupon distribution: clear communication of how amounts are split and time limits
Customer service: AI-only responses for complex issues are prohibited — human agents must be available
Your next step:
Please contact customer@voghion.com with your account information. A senior agent will review your case personally and provide a clear explanation or resolution.
We take responsibility for misleading advertising. This is not how we want to earn customers.
Sincerely,
Voghion Customer Care
It was very nice my pant were very…
It was very nice my pant were very beautiful and the shipping was great i got a tracking of dhl so there was nothing tho worry about i liked it very much thankyou voghion i will purchase more on the app because its very good quality too
June 13, 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
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perfect experience with this app the…
perfect experience with this app the clothes and the shoes in my opinion are perfect
June 15, 2026
Unprompted review
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
So someone told me about this platform…
So someone told me about this platform and I said let me try it out and let me tell you they are amazing,affordable and great quality absolutely wonderful I also like how you communicate always giving updates on my item thank you very much 💞💞💞💞💞💞💞
June 15, 2026
Unprompted review
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
All good nice
June 14, 2026
Unprompted review
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
Top service
June 10, 2026
Unprompted review
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
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Its good shipping not to much money to…
Its good shipping not to much money to ship and they sell alot im happy
June 14, 2026
Unprompted review
Reply from Voghion
Thank you for your amazing review!We're so glad you were happy with our fast delivery, reliable logistics tracking and secure protective packaging.Providing a smooth and efficient shopping experience is always our top priority.Thank you again for your support!
Everything was perfect
June 14, 2026
Unprompted review
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
I have order this product
I have order this product , i m very very satisfied with this product, well size , good quality long lasting best performance, m very very satisfied and also my girl i will highly recommend all of u to buy this product
June 10, 2026
Unprompted review
Reply from Voghion
Thank you for your kind feedback!We’re thrilled you love the excellent material, fine craftsmanship, accurate sizing and true-to-color design of your product.We always strive to deliver high-quality items for our customers.Hope you enjoy your purchase!
I Like your t-Shirts and the quality
I Like your t-Shirts and the Support is super frendly and the products are very good
June 13, 2026
Unprompted review
Reply from Voghion
Thank you for your kind feedback!We’re thrilled you love the excellent material, fine craftsmanship, accurate sizing and true-to-color design of your product.We always strive to deliver high-quality items for our customers.Hope you enjoy your purchase!
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Amazing Website for all the Family
Fantastic website for designer items with quick delivery. Highly recommend
June 13, 2026
Unprompted review
Reply from Voghion
Thank you for your amazing review!We're so glad you were happy with our fast delivery, reliable logistics tracking and secure protective packaging.Providing a smooth and efficient shopping experience is always our top priority.Thank you again for your support!
Good delivery and good customer service…
Good delivery and good customer service and good quality product and highly recommended
June 13, 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
Just one of the best websites for cheap…
Just one of the best websites for cheap but quality stuff
June 13, 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
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I do actually love this company
I do actually love this company. I did order some trainers and love them. But I also ordered a Rolex watch fake obviously. But on the picture it shows it’s so nice. And actually shows that on the box in gold writing it read Rolex. But was very disappointed once received it. The product was nothing like I ordered. It was a birthday gift. And instead of being all gold which I order it was two tone gold and silver. Which I do not like at all. So will be sending it back unfortunately.
June 11, 2026
Unprompted review
Reply from Voghion
Dear Customer,
Thank you so much for your positive feedback about your trainers — we're thrilled you love them!
Immediate resolution for your watch:
To get your refund faster without waiting for return shipping, we offer our "destroy and refund" option: simply destroy the incorrect watch (damage the face or band, send a photo) and receive your full refund instantly — no lengthy return process.
Alternatively, we provide a free prepaid return label if you prefer traditional return.
Our corrections:
Product photo verification: enhanced checks to ensure items match images
"Not as described" items: instant refund, no verification delays
We hope this doesn't overshadow your positive experience with the trainers. Please contact customer@voghion.com with your order number. We resolve this today.
Sincerely,
Voghion Customer Care
all about this app si great
June 12, 2026
Unprompted review
Reply from Voghion
Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.
Mega happy shopper
Regular updates on shipping, quality of bag was top notch. Thought I'd have to wait longer for delivery than I did . Highly recommend this website just not sure where to put it all.
June 12, 2026
Unprompted review
Reply from Voghion
Thank you for taking the time to share your experience!
We're happy to hear that the product quality, material, and fit met your expectations and matched the product description.
We work closely with our suppliers to ensure customers receive items that offer good value and reliable quality.
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