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2.1
49 reviews
Replied to 14% of negative reviews
Typically replies within 1 week
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I was scammed!
I ordered a wallet and I have no answer from either support email available.
I have sent a total of 5 emails and I haven't heard from them even once.
Don't ever buy from this website again!
Reply from Volston
Bonjour San,
Un grand merci pour ton retour positif – ça nous fait vraiment plaisir !
Si tu as des questions ou des demandes, n’hésite pas à nous contacter. Nous sommes toujours là pour toi.
Cordialement,
Anthony
Reply from Volston
Hello Maël,
I'm very sorry to hear that you haven't received your order yet – that's certainly not the experience we want our customers to have.
Please understand that we only recently started shipping to France. Due to unexpectedly high demand, there may currently be some delays.
If you could send us your order number via email at kontakt@volston.de or through social media, we'll look into it immediately and make sure your order reaches you as soon as possible.
Thank you for your patience and understanding.
Best regards,
Anthony
Reply from Volston
Hi Aadil,
Thank you so much for your feedback! We're really glad to hear that your order arrived on time.
If you ever need anything else, feel free to reach out!
Best regards,
Anthony
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