I ordered a SYM jet14 scooter and the experience was great! Delivery time was exactly what they said, friendly and helpful staff and no issues with the scooter. I will choose them again for any access... See more
Company replied
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I ordered a SYM jet14 scooter and the experience was great! Delivery time was exactly what they said, friendly and helpful staff and no issues with the scooter. I will choose them again for any access... See more
Company replied
After an extremely long process (1,5 years), multiple replacement batteries and four repair attempts, my scooter still does not function as it should. In practice, the range averages... See more
Company replied
They were very professional and communicated with me each step of the way. Max the gentleman who delivered my scooter, took his time to explain everything I needed to know.
Company replied
The people were very helpful and friendly during the buying process. When I got the scooter everything was explanied perfectly and so far im loving my scooter!!
Company replied
Wanneer u op zoek bent naar een retro of sport scooter in snor of brom uitvoering bent u bij ons aan het juiste adres. Goede service staat bij voordeelscooters hoog in het vaandel wij zorgen er dan ook voor dat u jaren plezier van uw nieuwe scooter zult hebben.
Thuiswinkel.org lid sinds 2017

Einsteinstraat 17, 3316 GG, Dordrecht, Netherlands
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Replied to 66% of negative reviews
Typically replies within 48 hours
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goede inlichtingen over de scooter en vriendelijk geholpen anders hadden we geen 2e scooter gekocht
I got a good explonation about the device and the people were so helpful with an outstending customer service.
Also they were flexibel with the delivery.
I have made an appointment to bring my scooteer to the service in rhoon via the phone. They specialize in those specific brand so i was sure it will be a quick thing. So with the driver i came to the location. The guy from the service took a quick look on the scooter ( i mean from outside a glance) saying it is hard to repair because it requires alot of searching so they do not do that. Then, he took wd-40 and spray it over ignition panel ( it was an electric scooter) expecting a sudden change. Obviously it did not change, so they have refused to fix it while wasting my time and money.
I have taken the scooter to a different service not to waste my time by someon's incompetence.
I have never come accross such lovely company, very friendly people, thanks, scooter is great, thanks.
Goed contact met hun over levering en reageren snel op mail. Perfecte service
Good communication,good and fast service ,good prices.What do You want more ?
Just bought a IVA GO4 here and it's the best! Great service, friendly personnel. The delivery team explained very well how the scooter is used and how to maintain it best.
Quick delivery and service. Had iva ego s5 2 weeks ago. Happy customer.
Good scooter fast and friendly service was explain very good will buy more
I bought an e-scooter last year.
I took it to maintenance every single time they want it(500km, 1500km, 3000km etc.) It was not even 1 year old when my batteries started work badly so I asked them to repair it. They denied the guarantee repair because they could not find the maintenances in their system. So I needed to pay (300€) for the repair my warranty lost, the repair takes 4 (FOUR) weeks and the battery still works badly (before the problem i could ride 100-120km depends on the weather now i can ride 50-70km). It has my worst experience with a company ever!
No service point in Amsterdam for more than 2 years although it's still mentioned in their website, don't follow the time frames established by themselves and terrible customer service.
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