Nightmare company. Stay away. At first I thought they'd be great b/c their customer service was pretty responsive via text... don't be fooled. I paid $591 for a pendant light. (It's weird that... See more
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Was looking for gold sealant that actually gleamed (instead of just being yellowy brown) and this is the only place I found some. No doubt there's others but this was the only site which actually had... See more
I was scammed by this company. Ordered a part for my fourwheeler and got a completely different one of way lower value. Wrote about 5 email to customer service. Never got a single response. Absolutele... See more
This company fails to respond to emails, and their customer service numbers do not work. Almost one month has gone by and no product, no update. Will never do business with this company. Their BBB... See more
Company details
Information provided by various external sources
Just browse, add to cart, and check out. It's that easy. If you have any questions please call toll free number: (800) 928-4430.
Contact info
South Dupont Drive 2165, 92806, Anaheim, United States
- www.vxb.com
1.8
Poor
24 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Worst customer service EVER!
Purchased bearings September 2025. Still waiting for refund as of December 30, 2025. No phone number to contact, no return department, no names affiliated with "company" email addresses. Checked the USPS tracking number, and it has been delivered to them.
December 30, 2025
Unprompted review
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Nachi bearings
ordered 2 nachi bearings last August
have not received yet I sent three emails and no response I mean really 40$ bucks do you really need it !
August 14, 2025
Unprompted review
Disappointing customer service
I ordered lazysusan and it came quickly. However, the box had previously been opened, the carosel was broken and parts and assembly instructions were missing. I have trying for 12 days to reach someone for help.
July 31, 2025
Unprompted review
Buyer Beware, Horrible Customer Service
VXB.com used to be my go to place for bearings.
Recently I purchased two expensive all ceramic bearings.
VXB.com shipped my items 3 weeks later. They were delivered in 2 days. Except, the shipment was not delivered to me.
Upon first contact, VXB.com said to wait a week and contact my local post office. I did that. According to my local post office, my USPS tracking number was addressed to different person in my town.
I contacted VXB.com again without any answer. I've sent several followup emails including filling out their online contact page. They refuse to answer.
It's now 45 days after they shipped my item to the wrong address. No refund, no contact.
Very poor customer service and I'm out $100. I cannot recommend this store.
June 18, 2025
Unprompted review
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