I placed an order for polo shirts for my whole staff. I received only the size small I ordered. All other sizes and mens were back ordered. Had I known that I would have chosen another item as all sta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The 4 rating, goes like this. Ordering easy, but I did not seam to find where you edit the hemming, Received the pants, material on those pants, awesome, size wise, they were huge, my fault, should ha... See more
Our order arrived so quickly I couldn’t believe it. Nick was very helpful getting just the right sizes and colors we needed for our restaurants with no hassles whatsoever! We will be ordering again so... See more
Shipping was fast, the item I bought seems quality. My only complaint is aesthetic. The picture showed a two-tone server book, predominantly black with a brown simulated leather flap on the inside lef... See more
Company details
Written by the company
WaitStuff Uniforms is a full service uniform and promotional apparel company dedicated to your satisfaction. In 2005 a career hospitality professional, and mom of three, created her fourth "baby" with the much anticipated launch of waitstuff.com. We truly value our customers intend to prove it every day.
Contact info
3625 Crossings Dr. Ste. C, 86305, Prescott, United States
- 928-778-7507
- info@waitstuff.com
- www.waitstuff.com
3.4
Average
192 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointed that it did not arrive…
Disappointed that it did not arrive timely. I did not get the job because I didn’t have the proper attire
June 8, 2023
Advertisement
Absolutely great customer service.Great…
Absolutely great customer service.Great product.Great staff.Lori took care of me in a very professional manner.
10stars.
June 3, 2023
Amazing service!
Shipping was fast, quality amazing and customer service was a joy to deal with. Questions and concerns were answered immediately. Wonder experience will definitely be a long time customer.
May 31, 2023
The shirt I ordered came very promptly
The shirt I ordered came very promptly, and is a good fit.
May 12, 2023
Great uniforms at great prices
May 17, 2023
Advertisement
Excellent service and product
Excellent service and product. Arrived a few days after order which was great
May 21, 2023
Quality Delivered
A prompt response was given to my questions, and the order was received quickly.
May 20, 2023
I have looked for a few years to get…button down collared shirts
I have looked for a few years to get these kinda shirts and you are the only place I can find them.... I am so glad you carry them.... I do wish you had a few more colors.... as I do know they are for waitstuff uniforms... but I have told so many people that have been looking for them that you do carry them
May 11, 2023
Advertisement
Had exactly what I needed.
May 10, 2023
Great uniform shirt option
The website is well designed as are the explanations of the various apparel
April 21, 2023
complicated and confusing
Every time I considered a pair of your pants, they were no longer available. Then I picked one that was available, so I ordered them. Then you email me to say they are no longer available. I checked your website, and they were still offered. I called to speak to someone for clarification, but ended up with a phone tree and had to leave a message. I requested to maintain my original order. I then received an email saying they were processing my original order. I have found this order process complicated and confusing. With that said, I hope to receive my pants in good order as I need them by May 13, 2023. Thank you
April 20, 2023
The pants were sent quick I thought and…
The pants were sent quick I thought and hemmed to perfection. I intent to order four more pairs although a size smaller as I shrunk some lol!
April 14, 2023
Advertisement
I still have not received my second…
I still have not received my second half of my order.
March 26, 2023
I believe the shipping is too much for…
I believe the shipping is too much for a necktie. Other than that, nice tie.
April 4, 2023
Advertisement
The service thus far has been great
The service thus far has been great! The team is responsive, and orders are shipped within 48 hours!
March 30, 2023
Don't order the Edward's brand shirts
The shipping was fast. The 2 black work dress shirts I ordered,Edward's brand, are very thin material. I give the dress work shirts about 1-2 stars, they feel cheap. I have to iron them with starch to make them feel stronger and thicker, which I don't want to have to iron them. Waitstuff is a good website, just disappointed in the quality is the Edward's shirts.
March 10, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.