Walkers Tours SL Reviews 

87
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Here are the comments on chat GPT: The Walker Tours: the reviews are even worse on Tripadvisor for Rome, with a rating of around 1.2/5 from 88 reviews. Several travellers report having paid two to fo... See more

Rated 1 out of 5 stars

Booked a tour of Alhambra. The guide did not arrive. The guide had our tickets so we could not enter alone.we called both telephone numbers, one in Florida, no reply. Sent an email no reply. Our speci... See more

Rated 1 out of 5 stars

Thought I was purchasing tix for Mezquita and audio guide on their official website; but it wasn’t. Received email for tickets 4 1/2 hours after my assigned ticket entry ( which was also 2 hours after... See more

Rated 1 out of 5 stars

Terrible experience- dupes you into thinking it's an official site & it's not! Purchased a ticket with audio guide for Alcazar in Seville. I had to chase the ticket as it didn't come through immediate... See more

Company details

Information provided by various external sources

Walkers Tours is a destination management company based in Sri Lanka that operates inbound tours.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

87 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(87)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY AT ALL…

STAY AWAY FROM THIS COMPANY AT ALL COST!! Tell you friends if they are traveling to any attractions in Spain (our was Sagrada Familia) to avoid booking any tickets with these scammers. They ARE NOT the official website. They jack the prices. If you accidentally book the wrong date and reach out to them within minutes of booking they will do nothing.

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience - BEWARE

Terrible experience- dupes you into thinking it's an official site & it's not! Purchased a ticket with audio guide for Alcazar in Seville. I had to chase the ticket as it didn't come through immediately, even though I'd sent through all of my details beforehand. The audio guide uses an android app called Artymax which apparently requires an older version of android (despite my phone being 4 years old already), so basically won't work for 99% of users. Beware & go through official channels only. Walkers tours should be utterly ashamed of themselves for this dire offering! To make matters worse, when I finally get my ticket it's printed with half the price I paid - this is a scam & should be avoided.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Do never buy anything from this fake website. They are criminals stealing people’s money. They never answer any call. Stay away from them.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Fake website designed to look like the…

Fake website designed to look like the official website and they charge double the price of the official Sagrada Familia website. You think you will meet a guide and you are just showing up at an employee entrance, no guide just wasted our time, employee could'nt believe I paid double and said they change their emails constantly.... website designed to steal from tourists.

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

This service is a scam.

This service is a scam.
By paying for your ticket you receive an email that requires you to complete your personal data on a web page that can not save anything.
The ticket you paid 3 times the official price will never be sent to you.
Their General Conditions of Sale are very explicit, read them and... run away

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero that’s what this…

If I could give zero that’s what this apparent ‘company’ would get. My tickets were cancelled as their information went to my Spam. Apparently it’s my fault for not checking my spam, although their payment confirmation reached my inbox.
DO NOT USE. They give tourism a bad name.

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

IT's a SCAM!

IT's a SCAM!! DON'T BOOK WITH THIS COMPANY!! The ticket prices they ask are a lot higher than the real ones and you never get your tickets!! We were asked to complete passport details so now we have to go to the police

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD - THIEVES-FAKE

this is an american FAKE company that is stealing money by selling the tickets at double and triple prices.

They pretend to be the official website but pay attention to the details, they are always the first website you find when you google.

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! They sold a guide tour to the sagrada família in Barcelona and never show up nor gave my tkts!!
Horrible experience! Never buy with them if you don’t want to loose your money.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam, when you realise and you want to cancel it is not possible and not even a complaint in the bank works. They are an American based company and they don't follow the European consumer laws.
They pretend to be the official website and sell tickets triple price.

May 28, 2024
Unprompted review
Rated 1 out of 5 stars

Watch out people

Watch out people! This is a scam. You do not get what you’ve paid for.
Double check your official websites. And then double check again.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud!!

Fraud!!! They charge you the double for an entrance that you could find in the official website, but their website looks the same as the official one!

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD.
No guide. No entrance. More than 10 people waiting at the Royal Alcázar.
Security at the site say It is a regular problem with Walker tours.
Tourist office are trying to close them.

May 28, 2024
Unprompted review
Rated 1 out of 5 stars

They're thiefs - refrain from booking anything with them!

They're thiefs, do not buy anything from them. I bought tickets for both Mezquita in Cordoba and Alcazar in Seville with audioguide included downloadable on the smartphone (that what they said on the website). However, I have never received the links to download the guide and when I got to the places, the staff told me that they couldn't do nothing and that I had to reach out to Walkers Tours. This would have been helpful, if they ever reply - spoiler: they didn't. They have an US phone number to call for support, but the recorded voice invites you to contact them via a Spanish phone number through Whatsapp, to which they only replied asking for my reservation number and that's it. I never heard back from them anymore. They are THIEFS! I paid a higher price for the tickets to get also the audioguide and guess what: the prices in loco where WAY MORE LOWER than what they offer on their website. Their company must be closed as it's simply FRAUD.

May 15, 2024
Unprompted review
Rated 4 out of 5 stars

We made a tour of the Alcazar in…

We made a tour of the Alcazar in Seville. The tour started on time and we did not have to que for long as the guide arranged access easily.The tour guide was knowledgeable and highlighted the most important things to see. In 45 minutes we felt we had seen all there was to see. We had the option of remaining in the Alcazar at to view at our leisure.

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

A fraud! A robbery!

WALKER TOURS

A total deception!
After paying double what you normally pay to enter the mosque in Cordoba, they do not show up at the meeting point. They do not respond to WhatsApp, phone or mail.
Several tourists are left with the money stolen by hiring the tour with this company that is a total fiasco, a fraud. Don't buy any tour with them if you don't want to lose your money.

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THEM! Thought I was buying directly at site but instead defrauded by them.

Thought I was purchasing tix for Mezquita and audio guide on their official website; but it wasn’t. Received email for tickets 4 1/2 hours after my assigned ticket entry ( which was also 2 hours after they closed). Phone number is disconnected and email address doesn’t work either. Couldn’t reach them. Waiting and got frustrated. Have a dispute lodged with credit card awaiting refund.

April 22, 2024
Unprompted review

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