Walkoutdoors Reviews 26

Ordered online
A pleasure to deal with
Tried the Scarpa ranger - but decided it was too heavy and changed for the terra
Was a breeze

I don’t normally leave reviews but just had to leave a review for this company! I ordered a T-shirt for beavers as my son is taking part in the remembrance parade on Sunday. It was yesterday morning so very last minute on my part (oops)! A lovely chap phoned me to say that they’d do their best to send it straight away but couldn’t 100% guarantee Royal Mail would deliver the following day. He also followed up with an email as soon as it was sent and it did infact arrive this morning! So pleased with how fast they were and also their communication! If I could give more than 5* I would! Highly recommend! Will definitely use them again :)

This truly is a customer focused company. Their prices are very competitive.
Any problems I had with products like wrong sizes or minor quality issues were dealt with fast and efficiently, and Stuart, Jamie and Dave went out of their way to make sure I was happy with my purchase.
All other retailers should take note-

This is how you do it.

Great blokes, great company.

Fantastic company to deal with . The whole process from contacting them regarding size of jacket to ordering online and delivery was first class .
Also by dealing direct with the company the jacket was £50 cheaper than on Amazon…what’s not to love ?
Good to support this great company and its employees .

Lovely local shop with quality products and good deals. Great customer service too, friendly and helpful.

my first contact with WalkOutdoors was ordering a rain jacket that turned out to be too large. i contacted them regarding a return, that all went smoothly and they were very helpful. soon enough i had a replacement that was the perfect size. top marks for kit, prices and Customer Service.

Impressed with the customer service both over the online chat and telephone. They quickly resolved an issue which was no fault of theirs. Would recommend.

Great experience from a small business that clearly places a very high priority on customer service. Important businesses like this are supported so they survive. Large multiples could learn some valuable lessons from great businesses like this.

Bought a sweatshirt for cubs/scouts. Very happy with service and quality of product. The reviews on here say it all.

I needed to replace my well-worn Zamberlans and found a pair of Scarpa hiking boots at Walkoutdoors. Fantastic quality at an amazing price - really impressed. The delivery took slightly longer than I'd hoped but customer service went out of their way to help and even refunded the delivery fee. Can't wait to take my new boots out for a spin!

I ordered walking boots from the website but I wasn't sure the quality of my a leather Scarpa pair, so I returned them.
Very good contact with me via phone call and emails. Helpful, professional, quick and nice customer service.
Strongly recommended.

Steve Wilce living in the Brecon Beacons: Excellent service from Walkoutdoors, very quick delivery of a quality product. Will use again with confidence.

Made an online purchase but the exact item I wanted wasn't in stock. Was quickly contacted with alternative suggestions. The coat I selected was quickly dispatched - excellent service

Purchased Scarpa walking boots at a competitive price. They were dispatched within hours of the order being made. I would definitely use this retailer again.

I ordered a pair of leather Scarpa boots to replace a gortex pair. The purchase was easy and a new pair of boots arrived a couple of days later. Mint and unused. There was a sale price too. I am happy to recommend - I would shop here again.

Scarpa terra boots ordered from Walkoutdoors,excellent price and fast signed for
delivery kept informed of purchase progress.
Would definitely recommend Walkoutdoors

I ordered my second pair of Scarpa walking boots. The order was easy to place and I received my boots 2 days later.

I would definitely order with walkoutdoors again no issues!

Grate service. Ordered a pair of boots that were £40 less than what cotswold were selling them, not to mention I sent the pair from cotswold back because they looked used, not just tried on but used. Got the scarpa trek gtx from hear and couldn't be happier with them. Would defo recommend and will use this site again.

Last month went camping at their site with my two kids aged 8 and 12 who have had very little out of doors experience having grown up in the city and they thoroughly enjoyed their experience. I found the staff to be quite competitive and efficient in resolving whatever issues i had. Will surely try to book with them again the next time I can get my kids to agree to roughing it out for the weekend.

Went in to kit out my daughter for brownies and camp, staff were very friendly and prices were very reasonable