No response from customer support. I tried to reach them multiple times over the past year via the form on the website, email, and Facebook as we need extra sticky pads. However, I have received no r... See more
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See what reviewers are saying
Just received my order. It was left at my garage door and pouring down rain. The order was delayed several days. When I opened the package I found nothing more than paper photos to Styrofoam. I to... See more
Company replied
The product did not work for the space. I immediately returned in the original packaging and followed return instructions carefully including reaching out to customer service to confirm. It took over... See more
This is by far the worst operation I've ever submitted myself to. I bought three pictures online thinking it was from fracture and it wasn't. I put the order in several days later when they showed up,... See more
Company replied
Company details
Information provided by various external sources
Decorate your walls with wallpics. Custom stickable photo tiles app. Cherish your Wall Pictures and capture the memorable moments from your life.
Contact info
Suite 1404, Tung Wai Commercial Building, 109-111 Gloucester Road, Wanchai, Hong Kong, Hong Kong
- support@wallpics.com
- www.wallpics.com
1.1
Bad
187 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Wallpics are Amazing
Wallpics are Amazing! Easy order process. Quick shipping. And oh so easy to hang! Fantastic option for home design.
September 11, 2018
Unprompted review
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The prints were great quality
The prints were great quality. Colors were spot on and mounting was very good. The product doesn’t seems extremely durable because of the foam construction but the price is perfect to really allow your self the flexibility of choosing photos and being able to change them out. I love the creative freedom i have with this product! It has taken me 13 years to finally decide what to hang on my wall and now i am in love! I was noncommittal with choosing just one large canvas and spending a lot of money only to want to change it the next year. These wall pics were the perfect solution for me.
September 6, 2018
Unprompted review
great quality
September 6, 2018
Unprompted review
I enjoy seeing my wall pics in…
I enjoy seeing my wall pics in consistent sizes and colorful clarity. The lightweight 8x8s are a perfect design and gallery on my wall. I've had so many compliments that it has prompted me to order more.
September 6, 2018
Unprompted review
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Photo tiles.
Great customer service.
Beautiful pictures.
Only problem is slight paint removal when removing tiles. 😩
September 5, 2018
Unprompted review
Great customer service!
Wallpics mailed my first set of tiles via USPS - USPS said they had delivered them to the "front desk/reception", except I live in a home and was home during that time. So I didn't receive them. I contacted Wallpics and they re-shipped another set by UPS this time! No hassle, no fuss. I filed a complaint with USPS and lo and behold, my "lost" package arrived 2 days later (and they never updated the original delivery information). I got my UPS set a day after, so I ended up with 2 sets (I gave the second set away to grand parents). So all in all, fabulous customer service and really pleased with my picture tiles!
September 5, 2018
Unprompted review
Absolutely love Wallpics!
Absolutely love Wallpics!! The pictures are great quality. The orders arrive very promptly. Customer service goes above and beyond!
September 5, 2018
Unprompted review
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The customer service was great and my…
The customer service was great and my issue was resolved, however the production line should always double check the product before packing to insure the images look good or aren't cropped.
August 30, 2018
Unprompted review
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So happy with my Wallpics
So happy with my Wallpics! I was able to commemorate my dad's artwork and create a little gallery as a memorial to him. It makes me so happy to see my Dad's artwork.
August 30, 2018
Unprompted review
Happy with the look of the pics
Happy with the look of the pics, the material is not that strong l would just careful not to smack it around it can damage quiet easily but l am very happy it's nice little memory of my travel on my wall!!
August 30, 2018
Unprompted review
Reply from Wallpics
Hi Stefania.
We have a satisfaction guaranteed policy so please reach out to support@wallpics.com if you'd like to have any of your Wallpics fixed / refunded
I love love love my wall pics.❤
August 30, 2018
Unprompted review
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great quality pictures
August 29, 2018
Unprompted review
Loved my pictures
Loved my pictures. Wallpics did a great job. Only issue I had was the sticky tacks on the back didn’t keep them on my wall. I ended up replacing them all with stronger ones.
August 29, 2018
Unprompted review
Reply from Wallpics
Thanks Michael for your feedback. Please contact support@wallpics.com and we'll send extra sticky pads
I love my tiles they are so cute and accent my wall nicely
I love my tiles they are so cute and it’s nice to be able to have those memories captured
August 29, 2018
Unprompted review
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