No response from customer support. I tried to reach them multiple times over the past year via the form on the website, email, and Facebook as we need extra sticky pads. However, I have received no r... See more
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Just received my order. It was left at my garage door and pouring down rain. The order was delayed several days. When I opened the package I found nothing more than paper photos to Styrofoam. I to... See more
Company replied
The product did not work for the space. I immediately returned in the original packaging and followed return instructions carefully including reaching out to customer service to confirm. It took over... See more
This is by far the worst operation I've ever submitted myself to. I bought three pictures online thinking it was from fracture and it wasn't. I put the order in several days later when they showed up,... See more
Company replied
Company details
Information provided by various external sources
Decorate your walls with wallpics. Custom stickable photo tiles app. Cherish your Wall Pictures and capture the memorable moments from your life.
Contact info
Suite 1404, Tung Wai Commercial Building, 109-111 Gloucester Road, Wanchai, Hong Kong, Hong Kong
- support@wallpics.com
- www.wallpics.com
1.1
Bad
187 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My daughter ordered a set of 3 wall…
My daughter ordered a set of 3 wall pics after she saw mine that we're perfect when ordering she didn't realize you had to center them so when they arrived she was cut out of 2 of the 3 pics when they asked me about my experience I told them I loved mine but my daughter was unhappy with hers they had her resend the pics and sent her a preview of the new ones and she got them in just a few days great service I will definitely order again thank you for your great service
August 10, 2018
Unprompted review
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Absolutely love my Wallpics
Absolutely love my Wallpics! I honestly keep wanting to add more and more after each purchase. It has made decorating my apartment so easy and fun too! Highly recommend!
August 10, 2018
Unprompted review
I love them
I love them! I started with 6 for above my couch and plan on adding more over time! Very easy :-)
August 10, 2018
Unprompted review
Never did get my wall pictures
Never did get my wall pictures, very disappointed.
August 10, 2018
Unprompted review
Reply from Wallpics
Hi Lupe. Our sincere apology. Please contact support@wallpics.com so we can make sure this is fixed.
I ordered 5 and two were not centered…
I ordered 5 and two were not centered properly and blown up were too blurry. Wish they advised of blurry enlargement and centered. Part of it had top of head cut off. Otherwise I like them and get compliments. Also Site is not user friendly
August 10, 2018
Unprompted review
Reply from Wallpics
Hi Lorna. Sorry your Wallpics didn't come out correctly - we'd love to fix them.
Please contact support@wallpics.com and we'll be sure to get your Wallpics right / refund you.
Emily
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I have 7 wallpics and I love them all
I have 7 wallpics and I love them all. They are perfect and easy to hang out. Will definitely be ordering more.
August 10, 2018
Unprompted review
I love my wall pics
I love my wall pics. They look great and you can move them around if needed without tearing up your wall. Will definitely buy again.
August 9, 2018
Unprompted review
Love it!!!!
Love how creative you can be with Wallpics and the best is that no nails are requieres, no damage to the walls!
August 9, 2018
Unprompted review
Used Wallpics to make a display in our…
Used Wallpics to make a display in our company reception area. So pleased with the picture quality and how they look on our wall.
August 8, 2018
Unprompted review
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Love the quality of the print and ease…
Love the quality of the print and ease of placing them on the wall and taking them off without ruining the paint!
August 8, 2018
Unprompted review
We love our wallpics and will be…
We love our wallpics and will be customers for life! Fast and friendly service! Highly recommend!
August 8, 2018
Unprompted review
AWESOME CUSTOMER SERVICE...
AWESOME CUSTOMER SERVICE...
I found Wall Pics owner to be very helpful and honest. Will definitely be buying from this company again!!
August 8, 2018
Unprompted review
Easy to place an order
Easy to place an order, pics are great that you receive back! Ships quickly.
August 8, 2018
Unprompted review
Reply from Wallpics
Hi Gail :) We've got our eyes on that fifth star :)
We'd love to hear from you and learn how we can improve your experience with us. We're available at support@wallpics.com
Emily
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Beautiful!!!
I’m very pleased with my Wallpics, it creates memories of photos I will cherish forever ,
August 8, 2018
Unprompted review
Simple yet significant decor
If you're a less is more type of person who likes clean lines and zero clutter, wall pics are for you! Super low maintenance and easy to create any look you want by choosing pictures with like colors for more of a monotone look, or more saturated photos for a more vibrant look! I have eight and definitely want more!
August 8, 2018
Unprompted review
Beautiful Memories
Beautiful for those special photos.Iget great pleasure walking past the photos of my family .Im excited about adding the next lot of memories.
Great job Wallpics.
August 8, 2018
Unprompted review
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Pics come out great
Pics come out great! I love that I can display them any way I like. I always get compliments and I can't say enough good things about them. I have started placing orders as unique gifts to friends and family.
August 8, 2018
Unprompted review
I share your website with a lot of…
I share your website with a lot of friends and family. I love how light they are and fun too make patterns of pictures on my wall. Thank You
August 8, 2018
Unprompted review
Love love love my wallpics.
August 8, 2018
Unprompted review
Reply from Wallpics
Thanks!!
How can we improve our service to win your heart and that last star?
<3
Emily
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