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Waoo Reviews 

27,532
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely top-level support. Casper helped me reset my entire internet connection from scratch so that I actually get the 1 Gbps pack I'm paying for. He explained everything clearly, gave genuin... See more

Company replied

Rated 5 out of 5 stars

Professional service rendered quickly and a nice chat at the end, superb. Do extend the service hours late in the evening for problems other than tech as people have work just like you guys and can’t... See more

Company replied

Rated 5 out of 5 stars

Oh, i can not remember the persons name who i was talking to, however, my phone call to resolve wifi issues was without the doubt best experience. He was great with suggesting solutions and made ever... See more

Company replied

Rated 5 out of 5 stars

Customer service provided me with excellent service. He first took care of my issue then was able to inform me of better products and explained everything thoroughly so there was no confusion. Really... See more

Company replied

Company details

  1. Internet Provider
  2. Internet Service Provider
  3. Movie Streaming Service
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Waoo

Written by the company

Kontakt kundeservice hos den fiberleverandør, der leverer dit internet fra Waoo. Du finder kontaktoplysningerne her.

Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.

Danmarks bedste internetselskab for 14. gang*

Written by the company

Kåret af Danmarks bedste kunder
I de 15 år, hvor Loyalty Group har lavet deres BrancheIndex Internet i Danmark, er Waoo blevet kåret 14 gange som Danmarks bedste internetselskab. Titlen er ved at være velkendt, men den giver os altid lyst til at vise, hvorfor vi bliver ved med at fortjene den. Vi holder os opdaterede og skarpe, så I får den bedst mulige service og den optimale digitale oplevelse. Det er internet og TV, som det burde være. *Loyalty Groups BrancheIndex Internet 2026

Contact info

4.8

Excellent

TrustScore 5 out of 5

28K reviews

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4.8

All reviews

(27,532)

6,110 reviews in the last 12 months

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Rated 5 out of 5 stars

Behagelige at tale med

Behagelige at tale med, tak for god service😁

May 24, 2024
Waoo logo

Reply from Waoo

Hej Claes

Tak fordi du ville dele din oplevelse her på siden😊

God dag,

Martin, Waoo

Rated 4 out of 5 stars

Fin service

Fin service. Men i siger ang ventetid for opringning evt 4 min men der går en time.

May 22, 2024
Waoo logo

Reply from Waoo

Hej Pia

Vi har desværre haft lidt "knas" med information om ventetid når man har ringet ind og det er vi ikke glade for.
Det er dog løst nu, så det er mere retvisende.

Tak for dine stjerner⭐

Venlig hilsen

Martin, Waoo

Rated 5 out of 5 stars

God service

May 17, 2024
Waoo logo

Reply from Waoo

Hej Bent

Tak for du tog dig tid til at skrive en anmeldelse❤️

Det er præcis som det skal være🙌

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars

Super service

Super service

May 17, 2024
Waoo logo

Reply from Waoo

Hej Claus

Det er lige som det skal være😊
Tak for din anmeldelse og god pinse.

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars

Super god og omfattende support med at…

Super god og omfattende support med at løse problemet

May 12, 2024
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Reply from Waoo

Hejsa Bo

Tak for din anmeldelse❤️

Det er præcis den oplevelse vi ønsker vores kunder får når de snakker med Waoo, dejligt at hører de positive ord fra dig😀

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars
Waoo logo

Reply from Waoo

Hej Adriana

Præcis det indtryk, vi ønsker vores kunder modtag hver gang de er i kontrakt med Waoo- mere kunne vi jo ikke ønske❤️😁

Tak for at dele din oplevelse

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars

God service

God service

May 8, 2024
Waoo logo

Reply from Waoo

Hej Jeanne

Det glæder mig at hører du modtog en god service ❤️

Tak for du tog dig tid til at skrive en anmeldelse 🙌

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars
Waoo logo

Reply from Waoo

Hej Henning

Det lyder bare skønt, at du var tilfreds med hjælpen fra vores medarbejder og at du modtog en god service👏

Så er alt lige præcis som vi ønsker😁

Tak for at du tog dig tid til at skrive en anmeldelse:)

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars

God teknisk support

God teknisk support til at få wifi etableret

May 6, 2024
Waoo logo

Reply from Waoo

Hejsa Jannick

Vi er glade for at kunne hjælpe, når der opstår udfordringer- perfekt at hører vores medarbejder gav dig den rette hjælp❤️

Tak for du tog dig tid til at skrive en anmeldelse

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars

God service

May 3, 2024
Waoo logo

Reply from Waoo

Hej Michael

Tak for dine fine ord 😃

Vi synes nemlig også, at vores kundeservice er super dygtig! 💪

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars

Employee saves silly waoo

The company made it hard to understand my bills by charging from different sources (Fibia). The employee explained that the company is confusing and saved the day.

May 1, 2024
Waoo logo

Reply from Waoo

Hi Leandro.

Thank you for sharing your experience with us here ⭐

It's so nice to hear that our employee could help you clear out the confusion.

That's just how it should be, when in need of contact to Waoo 😃

Best regards
Ada, Waoo

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