This looks like a scam. They used to be a reputable company and I had placed orders in the past that were delivered, however my recent order was wrong. The contact email on their website doesn't work.... See more
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See what reviewers are saying
We have bought our koi food from Warehouse Aquatics for a few years now. Always quick delivery at competitive prices. The food we buy Medikoi Probiotic is not available in high street pet supply store... See more
We purchased a fish tank with relevant filters, heater and light. The process was straightforward with email confirmation of our order and clearly tracked delivery. Everything went well. We encou... See more
I have used Warehouse Aquatics a few times to buy various items and have always had good customer service and purchased products at competitive prices. My latest purchase was a Juwel Aquarium (only £1... See more
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Company details
About Warehouse Aquatics
Written by the company
Warehouse Aquatics - Where fish would shop
Selling to the public for over five years and with an extensive knowledge of the Aquatics trade - Warehouse Aquatics is the place to shop, in fact we would say it's 'Where fish would shop' - if they could!
Why you can depend on us.
We have invested in the most up to date payment processing available to make our site secure and safe. Our staff are trained in taking card payments safely and private customer information is never stored. When you place an order with Warehouse Aquatics you are sent notification details at every stage and details of your order are always available on your account.
The majority of our parcels are sent on a tracked and signed for service, at any point we can tell you where in the World your order is and when to expect delivery. Our courier service from Parcel Force even offers text alerts and a predicted delivery window of an hour.
All our products are fully backed by their manufacturer guarantee and if you are not happy with your purchase you can return it to us unused for a full refund or exchange.
Our Staff know what they are talking about.
Our advice at Warehouse Aquatics is sound, with combined experience of over 100 years it is safe to say we will usually be able to help solve an issue or offer advice. If you are interested in buying a product we can offer honest advice, we use these products ourselves and we know what is suitable and can recommend alternatives if needed.
To all of you, from all of us at Warehouse Aquatics - Thank you and Happy Shopping!
Contact info
Unit 2, King Street Trading Estate, CW10 9LF, Middlewich, United Kingdom
- 0330 057 0892
- help@warehouse-aquatics.co.uk
- www.warehouse-aquatics.co.uk
3.1
Average
587 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Almost 2 weeks to deliver
Almost 2 weeks to deliver. I had to buy from someone else in the meantime so my fish did not starve.
No communication around the delay.
Will spend my money with a company who delivers in a reasonable timescale in future.
February 1, 2021
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Having brought an aquarium which…
Having brought an aquarium which unfortunately arrived damaged a replacement arrived 24 hrs later .
Good value product with superb customer service from a young lady called Charley .
Would definitely recommend this company they have got it right
January 20, 2021
Unprompted review
delivered in under 48 hours
delivered in under 48 hours. and a great price
January 13, 2021
Unprompted review
Great customer service
Great customer service. Always updating me on my orders. Good website and fast delivery service
January 1, 2021
First 2 deliveries were unfortunately…
First 2 deliveries were unfortunately broken but I believe this was due to mishandling by the couriers. The service and response by the Warehouse Aquatics team was second to none. 3rd time lucky and got what I wanted and very pleased with the product.
Great service and would highly recommend.
December 15, 2020
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Excellent product and service
December 15, 2020
Excellent service all round ..simple.
December 15, 2020
First Class!!
First Class Service and Great Products at Competitive Prices!
Highly Recommended!
December 14, 2020
Warehouse Aquatics are professional and…
Warehouse Aquatics are professional and efficient. The goods for my tropical aquarium always arrive in good order. When I've had to telephone the staff are courteous and very helpful. I cannot praise them enough.
December 14, 2020
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Fish Tank
I can’t fault the service or packaging. Very happy with my new tank. Thank you!
December 14, 2020
Very good swift service quick delivery
December 14, 2020
EXCELLENT
EXCELLENT. service had to ring for advise lovely lady on phone and answered all my questions would recommend for service prompt postage and price thanks for your help with my orders
November 4, 2020
Great service and delivery at very…
Great service and delivery at very reasonable prices. Would definitely use again
November 3, 2020
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Good quick reliable service and good…
Good quick reliable service and good price.
October 4, 2020
Unprompted review
Super easy transaction
Super easy transaction, called as well to make me aware or delivery and Time scales.
Highly recommended
October 2, 2020
Unprompted review
I just started a new salt water tank…
I just started a new salt water tank and was shopping around like I do for a place that does reasonable prices, and I found Warehouse Aquatics. The prices for most of the items I needed were slightly lower than the others sites out there, so I decided to give them a try . I found the service to be good, and the items arrived on time. The advice I would give them if they read this is to keep the lowest prices and get the most customers. I will now buy or at least check their prices for future products I need.
October 1, 2020
Unprompted review
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Great fast and efficient service.Will…
Great fast and efficient service.Will certainly use Warehouse Aquatics again and recommend them to everyone
October 1, 2020
Unprompted review
Reliable supplier
I have ordered many times now from Warehouse Aquatics and have always found them very reliable. Goods have arrived promptly, appropriately packaged and exactly as described.
September 5, 2020
Unprompted review
Fast and efficient service
September 4, 2020
Unprompted review
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