Easy to order, no subscription. Bargain price, special offers initially. Reasonably priced offers thereafter. Wine delivered within two days. Allows you to try different varieties of wine if you... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the... See more
Company replied
This is a great company with excellent wines, we have had a few boxes from them now and not had a bad wine - some we prefer more than others but very good value - the last case worked out at £6.99 per... See more
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Having moved house my Wine was inadvertently delivered to my old address. On Contacting Customer Service they arranged for DHL to retrieve it, This was successfully achieved and a couple of days later... See more
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Company details
About Warehouse Wines
Written by the company
Drink better, spend less with Warehouse Wines.
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
Contact info
St James Mill, Whitefriars, NR3 1TN, Norwich, United Kingdom
- 0343 224 1033
- help@warehousewines.co.uk
- www.warehousewines.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I newspaper advertisement misleading…
I newspaper advertisement misleading 12 bottles £4.99 however add postage is £5.40 a bottle.
May 18, 2026
Unprompted review
Reply from Warehouse Wines
Hi Michael,
We really do appreciate your feedback. We are very sorry you feel this way. All of our orders do have the standard £4.99 delivery fee. However we do have a Wine Pass for £12 (that's just £1 a month) and get free delivery on all your orders for a year, saving you £4.99 every time! If you would like to place an order in the future, please do get back in contact with us and we would be happy to help.
Kind Regards,
Mabel @WarehouseWines
Reply from Warehouse Wines
Hi there Debra,
I hope you're well.
Thank you for your great review! We are so glad that you liked the selection and were happy with the prices attached!
All the best,
Finan @ Warehouse Wines
Reply from Warehouse Wines
Hi there Julia,
I hope you're well.
Amazing to hear that you have enjoyed the wines you purchased with us! :)
All the best,
Finan @ Warehouse Wines
Reordered promptly!
Not sufficient time at this stage to review wines in depth but no problems so far. The buying and delivery process was flawless.
April 28, 2026
Reply from Warehouse Wines
Hi there Eddie,
I hope you're well.
I am glad to hear that your reorder of wines was promptly delivered to you! I do hope you enjoy them when you decide to have them too :)
All the best,
Finan @ Warehouse Wines
New experiences
We’ve only tried two of them so far, but enjoyed them and looking forward to trying the rest
April 28, 2026
Reply from Warehouse Wines
Hi there Janet,
I hope you're well.
Amazing to hear that you have enjoyed the wines so far! I do hope the same applies to the rest of them :)
All the best,
Finan @ Warehouse Wines
Excellent all round service
April 28, 2026
Reply from Warehouse Wines
Hi there Derek,
I hope you're well.
I am very glad to hear that you have had some great service with us! We always want the best for our customers!
All the best,
Finan @ Warehouse Wines
Good Value
Brilliant value across the range of wines supplied to me recently during the last few weeks. Well worth a new customer taking advantage of the special promotions when available.
April 28, 2026
Reply from Warehouse Wines
Hi there Clive,
I hope you're well.
I am very happy to hear that you have been able to take advantage of the discounts and offers we have had on offer over the last few weeks! Also amazing to hear you recommending our services to new customers so thank you!
All the best,
Finan @ Warehouse Wines :)
Good quality wines/fast delivery
Good quality wines, reasonable prices on offer, excellent fast delivery
April 28, 2026
Reply from Warehouse Wines
Hi Ruth,
Thank you for the 5-Star review! We are so happy to get this feedback and we hope you enjoy, Sara @ Warehouse Wines
Reply from Warehouse Wines
Hi Manish,
Thank you for the feedback, we will take this on board and we'd love to hear more from you to explore our range and find some favourites, Sara @ Warehoue Wines
Prompt delivery with great tasting…
Prompt delivery with great tasting wines. I particularly enjoyed the Leaf & Stone.
April 28, 2026
Reply from Warehouse Wines
Hi,
Thank you for getting back to me. We are so happy to hear you are enjoying the wines and we'd love to hear from you again soon! Sara @ Warehouse Wines
An addition to my original review of Warehouse Wines
Further to my critical review of WW in the original post, I would like to add the following.Mabel from Customer Services contacted me ref the review,listened to my concerns and immediately took ownership of the problems encountered.She came back with options to resolve the matter to my satisfaction and I can honestly say the problems have been resolved to my complete satisfaction.Thank you WW and Mabel
May 1, 2026
Unprompted review
Reply from Warehouse Wines
Hi William,
Thank you for getting back to us. We are so happy to hear this amazing feedback and the issue was effectively resolved by Mabel. We hope to hear from you again, Sara @ Warehouse Wines
No subscription, so easy to order!
Easy to order, no subscription.
Bargain price, special offers initially.
Reasonably priced offers thereafter.
Wine delivered within two days.
Allows you to try different varieties of wine if you wish.
No hard sell.
April 30, 2026
Reply from Warehouse Wines
Hi Noreen,
Thank you for takeing the time to leave us a good review, we really appreciate this, and we hope you love the wines aswell!
Kind regards, Maisie @WarehouseWines
Reply from Warehouse Wines
HI Richard,
Thanks for leaving us such a great review. I am glad you enjoyed the wines!
Thank you,
Mabel @WarehouseWines
easy ordering for good quality produce…
easy ordering for good quality produce at a reasonable price with prompt delivery and no annoying wine club to suffer.
April 28, 2026
Reply from Warehouse Wines
Hello Ian,
Thank you for your lovely review! We hope you continue to enjoy the wines.
Thank you,
Mabel @WarehouseWines
Reply from Warehouse Wines
Hello Andre,
We really appreciate your feedback! We hope you continue to enjoy our wines!
Kind Regards,
Mabel @WarehouseWines
Wines all punched over their price…
Wines all punched over their price point and arrived very promptly.thank you.
Will be using you again.
April 28, 2026
Reply from Warehouse Wines
Hello Mr Ingham,
Thank you for your lovely feedback! We look forward to seeing you back.
Kind Regards,
Mabel @WarehouseWines
very good wine at reasonable price
very good wine at reasonable price - was an introductory offer, so I don't know yet whether all the wine will be the same quality at the same reasonable price
April 28, 2026
Reply from Warehouse Wines
Hi Marian,
Thank you for your feedback. We are so happy you enjoyed the wines, and please look out in your emails for offers coming out for more amazing pricing!
Kind Regards,
Mabel @WarehouseWines
Prompt delivery
Prompt delivery to my safe place, and so far the wines have been excellent. And a very good price.
April 28, 2026
Reply from Warehouse Wines
Hi Richard,
Thank you for your review! I hope you continue to enjoy our wines!
Kind Regards,
Mabel @WarehouseWines
Very good value introductory offer
Very good introductory offer with discounts that appear to genuine when considering the quality of the wines I've tried so far.
Delivered exactly when promised and driver even recognised I was struggling to walk as I'd had surgery two days before so carried the box into the house for me.
April 2, 2026
Reply from Warehouse Wines
Hi Ken,
Thank you for your feedback! I am so glad you have enjoyed our wines.
Thank you,
Mabel @WarehouseWines
Very good selection of wines at a great…
Very good selection of wines at a great price. Good communication ftpm the vompany. Very quick safe delivery.
April 28, 2026
Reply from Warehouse Wines
Hi Mrs Martin,
We really appreciate your feedback! We are so glad you enjoy the wines, and we hope you continue to do so!
Thank you,
Mabel @WarehouseWines
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