I got in touch with Warrantywise when my new car warranty on my Range Rover ran out. I was unsure of what to do at 1st but Wendy Harwood was excellent at talking me through the various options. Great... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend this company highly enough. From tailored plans, easy claims process and best in class mechanical cover. After a change in circumstance, I can now also testify to the exc... See more
Company replied
Katie-Leigh was able to provide me with excellent service, she really made it nice and simple to understand the process of how things work and what to expect. Thank you for helping me out with my e... See more
Company replied
I rang Warrenty Wise to report a problem with my van and obtain an assessment form. The waiting time to speak to someone was about 8 minutes but it can be considerably longer (this wasn't my first att... See more
Company replied
Company details
Written by the company
We understand your car plays a big role in day-to-day life, so when something goes wrong, it can be stressful. That’s where we come in. With over 25 experience, we design clear and straightforward extended warranty plans to help with certain mechanical and electrical repair costs. We’ve supported millions of UK drivers, whether you own a car, EV, hybrid or van. If you need to request a repair, our friendly warranty experts will guide you through the process, with access to a UK-wide network of approved repairers, optional roadside assistance, and clear updates every step of the way.
Contact info
The Rocket Centre, 3 Trident Way, BB1 3NU, Blackburn, United Kingdom
- 01254 648 209
- sales@warrantywise.co.uk
- www.warrantywise.co.uk
4.6
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Spoke to Katie-Leigh today and she was…
Spoke to Katie-Leigh today and she was very helpful, pointed me in the right direction to make a claim.
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feed back.
We’re delighted to hear that Katie-Leigh was so helpful and was able to point you in the right direction to make your repair request.
We’ll be sure to pass your kind comments on to Katie-Leigh. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Good explanation from Luis on the…
Good explanation from Luis on the repair process
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feed back.
We’re delighted to hear that Luis provided a clear and helpful explanation of the repair process.
We’ll be sure to pass your kind comments on to Luis. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Can’t get through to the advisors
Can’t get through to the advisors, 25 minutes on hold and the call gets closed, awful customer service
Why do I have a warranty with this company when my car breaks down today engine fault I learn warranty wise will not be covering any fees
Go elsewhere for warranty
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to leave us a review.
We’re very sorry to hear how disappointing this experience has been and appreciate you raising your concerns with us.
This isn’t the level of service we aim to provide. We’d like the opportunity to look into this fully and help resolve the matter.
Please contact us at reviews@warrantywise.co.uk with a few details, and we’ll take this forward as a priority.
Kind regards,
Warrantywise
Excellent Service
The overall repair authorisation process is undoubtedly clunky and took 11 emails and one can't help feeling this is overly complicated however this is my 3rd claim in the last few months involving 2 cars and I'm now familiar with the process so I know what to expect. Whilst the system is clunky, the staff are great and very helpful and have helped me navigate the complexities of the process. In particular, I want to mention Amy and Katie at the end of the chat line and Morgan who called to tell me this morning that my latest repair had been authorised as he knew that my car was booked in for repair today and how urgent I needed the authorisation.
In overall terms, bearing in mind that the EML light came on Wednesday, I had the diagnostic done on Thursday, I advised WW on that Thursday and I've received authorisation for the repair on the following Monday - just 2 working days in total, I have to say that I'm very pleased.
My advice to anyone who needs to make a WW claim, 1) read the policy carefully so you know whether the repair is covered, 2) opt to handle the claim yourself as many garages including mine won't deal with warranty companies 3) don't hesitate to use the Chat Line 4) gather the information you need for the portal - your plan ref, garage labour rate ex VAT, part number, part name, cost ex VAT, estimated hours labour 5) give the garage name and address but put your own contact number down in place of the garage 6) make sure the garage makes out the invoice for the diagnostic and the repair to Warrantywise - not yourself or you won't get the VAT back 7) watch your emails 8) if you have any questions, don't try and phone them - use the Chat Line.
Simples.
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feed back.
We appreciate your comments regarding the repair authorisation process and understand that having to exchange multiple emails can feel clunky and overly complicated. We’re pleased to hear that, having now been through the process several times, you know what to expect and that our team has been able to help you navigate it.
It’s fantastic to hear that Amy, Katie and Morgan were particularly helpful. We’ll be sure to pass your kind comments on to all three. We’re especially pleased that Morgan was able to contact you with the authorisation when he knew your vehicle was booked in for repair and how important it was to get things moving quickly.
It’s also great to hear that, from the initial EML light appearing on Wednesday through to receiving authorisation on Monday, you were pleased with the overall turnaround. We really appreciate you taking the time to share your experience and provide such detailed advice to other customers.
Thank you again for your continued support and for recognising the hard work of our team!
Kind regards,
WarrantyWise
Good Service and friendly staff
Good Service and friendly staff, Aiden is a top man and very helpful also the female I had before Aiden was professional and helpful, I can't remember her name but made a good impression.
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feed back.
We’re delighted to hear that Aiden was so helpful and that you found our team friendly and professional. It’s also great to know that the colleague you spoke with previously made such a positive impression.
We’ll be sure to pass your kind comments on to Aiden. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Hi I was contacted by a senior team…
Hi I was contacted by a senior team leader Angela today who was very helpful and compassionate and dealt with my issue to the max. I am very grateful for her call and help with my problem and has made me very happy. Thanks Angela I appreciate your help in this matter it was very much appreciated 👏🏾👏🏾👏🏾
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feed back.
We’re delighted to hear that Angela took the time to personally assist you and handled your issue with such care, compassion and understanding. It’s wonderful to know that her support helped resolve your concerns and left you feeling so much happier.
We’ll be sure to pass your kind words on to Angela. We’re sure she’ll be delighted to know how much her help was appreciated.
Thank you again for taking the time to recognise Angela’s efforts and share your experience with us!
Kind regards,
WarrantyWise
Amy helped me on the live chat
Amy helped me on the chat, she was polite and straight forward in helping me.
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feed back.
We’re delighted to hear that Amy was polite, straightforward and able to assist you effectively through the chat.
We’ll be sure to pass your kind comments on to Amy. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Katie-Leigh was really helpful and…
Katie-Leigh was really helpful and efficient with my requests.
Thank you for helping
KD13 TKD
September 7, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Katie-Leigh was so helpful and efficient in handling your requests.
We’ll be sure to pass your kind comments on to Katie-Leigh. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Brilliant service from Angela
Brilliant service from Angela, she was really knowledgable and helpful when I called with a labour time enquiry
September 4, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Angela was so knowledgeable and helpful when assisting with your labour time enquiry.
We’ll be sure to pass your kind comments on to Angela. Thank you for taking the time to recognise her excellent service and share your experience with us!
Kind regards,
WarrantyWise
Callum was great
Callum was great, he was very professional yet personable especially making such a complex difficult service seem so easy and effortless.
Thank you
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Callum provided such a professional yet personable service and was able to make what can be a complex process feel simple and effortless.
We’ll be sure to pass your kind comments on to Callum. Thank you for taking the time to recognise his excellent customer service and share your experience with us!
Kind regards,
WarrantyWise
Great customer service
Great customer service. Value for money. Hassle free. Josh-Luke was brilliant with me. I’m autistic and he spent loads of time with my call and went through everything over and over.
September 5, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Josh-Luke provided such excellent customer service and took the time to patiently explain everything throughout your call. It’s wonderful to know that he made the process feel hassle-free and ensured you had all the information you needed.
We’ll be sure to pass your kind comments on to Josh-Luke. Thank you for taking the time to recognise his patience, care and commitment to providing a great customer experience.
Kind regards,
WarrantyWise
Jack Mcloughlin was so helpful
Jack Mcloughlin was so helpful. He explained everything well and was great with communication. Excellent customer service! Thank you.
September 5, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Jack Mcloughlin was so helpful, communicated clearly and took the time to explain everything thoroughly.
We’ll be sure to pass your kind comments on to Jack. Thank you for recognising his excellent customer service and for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Excellent Turnaround and Service
I needed some repairs with my van, it was all mostly dealt with by the repairing garage.
I needed to talk to the company via live chat, I got through to Angela who immediately put me at ease. The level of customer service and the turnaround in dealing with my claim was exemplary.
Angela really went above and beyond to ensure a smooth process for me.
This is much appreciated and has alleviated any prior concerns about dealing with warranty companies.
Thanks again Angela.
September 4, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Angela was able to put you at ease and provide such a high level of customer service throughout your repairs. It’s wonderful to know that she went above and beyond to help ensure everything progressed smoothly and efficiently.
We’re especially pleased that your experience has helped alleviate any concerns you may have had about dealing with warranty companies.
We’ll be sure to pass your kind comments on to Angela, who will be delighted to receive such recognition.
Thank you again for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Positive Review for Cameron
Positive Review for Cameron
I had a fantastic experience speaking with Cameron. He was extremely thorough and took the time to carefully go through a wide range of options with me. Thanks to his patience and expertise, he found a warranty that perfectly suited my needs and offered excellent value for money.
Cameron was professional, helpful, and made the whole process easy and stress-free. Highly recommend Warrantywise
September 4, 2026
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Cameron took the time to thoroughly explore the available options and find a warranty that suited your needs and offered excellent value for money.
It’s wonderful to know that his patience, expertise and professionalism made the process easy and stress-free. We’ll be sure to pass your kind comments on to Cameron.
Thank you for recommending WarrantyWise and for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Information was clear and precise
Information was clear and precise, so the best option for plan was an easy decision. Thank you very much.
September 4, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that the information provided was clear and precise, making it easy for you to choose the plan that best suited your needs.
Thank you for choosing WarrantyWise and for taking the time to share your experience with us!
Kind regards,
WarrantyWise
‼️‼️‼️🚨( do not waste your money )
‼️‼️‼️🚨( do not waste your money )
Its a con a scam ‼️‼️‼️
We have paid Warranty Wise ££££s thousands of pounds over the past 8 to 10 years on various different vehicle warranties
Never had a single claim
Recently had an issue with one of our vehicles 21 reg ford Transit that had full service history and Warranty cover with Warranty Wise
They have give us to run around for
1 full month
the best they can come up with is the engine isn’t covered
Clearly states in our policy that it is covered
Who would take out a Warranty on a vehicle that doesn’t cover the engine?
How crazy is that?
They even lied and told us we couldn’t have a higher vehicle from enterprise as they didn’t have a commercial van
Enterprise Maidstone told us they do have a Van but Warranty Wise would not authorise it
Borrowed us a car for one week, took it back after three days
I have been out of work for one full month projects cancelledbecause of their delays
Believe me, People keep your money in your pocket if your vehicle breaks down take out a loan to get it repaired it will be faster quicker and you will just have your repayments to worry about as it stands. If you give these people money you are never getting the repairs done and the money is just as if you’ve put it in the bin.
Don’t make the same mistake as I have
( just a quick update to say since they have replied to my review )
I have made further contact with Warranty Wise and not surprising they have once again completely ignored me
They just put these replies online to make it look like they’re going to help resolve the situation
When the truth is, they have no plans whatsoever to resolve the situation
As always, I will keep the public updated 08/09/2026 ‼️‼️‼️
September 4, 2026
Unprompted review
Reply from Warrantywise
Hello,
Thank you for taking the time to leave us a review. We’re very sorry to hear how disappointing this experience has been and appreciate you raising your concerns with us. This isn’t the level of service we aim to provide. We’d like the opportunity to look into this fully and help resolve the matter. Please contact us at reviews@warrantywise.co.uk with a few details, and we’ll take this forward as a priority.
Kind regards,
Warrantywise
I spoke to a very nice lady from…
I spoke to a very nice lady from Warranty Wise today she was very helpful and answered all my questions so I can’t praise her enough.Tom N.
September 4, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that our team member was so helpful, took the time to answer all your questions and provided such a positive experience.
We’ll be sure to pass your kind comments on to her. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
A1 + Julie
Julie is very helpful and did not find helping me at all.an issue.
Very accommodating.
I would definitely recommend. An A1+ individual
September 4, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Julie was so helpful, accommodating and more than happy to assist with your enquiry. It’s wonderful to know that she made such a positive impression and provided you with an A1+ level of service.
We’ll be sure to pass your kind comments on to Julie. Thank you for recommending WarrantyWise and for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Jack at Warrantywise was brilliant in…
Jack at Warrantywise was brilliant in helping me extend my plan. Thanks so much!
September 4, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Jack was brilliant in helping you extend your plan and made the process so easy.
We’ll be sure to pass your kind comments on to Jack. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Quick and efficient admin call with…
Quick and efficient admin call with Julie. Clear communication and courteous service.
September 4, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Julie provided a quick and efficient service, with clear communication and a courteous approach.
We’ll be sure to pass your kind comments on to Julie. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
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