Wasabi Technologies Reviews 

25
•
TrustScore 2.5 out of 5

2.3

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Rated 5 out of 5 stars

Well idk why some people complain about deletion policy etc. We are working with Wasabi from 2020 never got a problem their team is super professional also understanding. Once I needed to replace my c... See more

Rated 1 out of 5 stars

The 90-day minimum lifecycle policy is annoying if you replace files often, but at least it's documented. What's not disclosed anywhere is that Wasabi keeps charging you a minimum fee even when you ha... See more

Rated 1 out of 5 stars

Wasabi claim to be better than S3 pricing but they are same. The worst part is even when you cancel their service, remove all buckets they continue to charge you the money and don't let you delete... See more

Rated 1 out of 5 stars

After trusting wasabi with backups data, over 55TB of data,a they have corrupted entire data on their TX Location. They hide the information, no announcement, their status page says no problems,... See more

Company details

  1. Cloud Storage Service
  2. also in
  3. Cloud Computing Service
  4. Software Company
  5. Web Hosting Company

Information provided by various external sources

Wasabi Technologies, Inc. is an object storage service provider based in the United States.


Contact info

  • Huntington Ave 111, 02199, Boston, United States

  • wasabi.com

2.3

Poor

TrustScore 2.5 out of 5

25 reviews

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2.3

All reviews

(25)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Well idk why some people complain about…

Well idk why some people complain about deletion policy etc. We are working with Wasabi from 2020 never got a problem their team is super professional also understanding. Once I needed to replace my card and payment was due I contacted them to give me a 2 weeks time so I get my new card they did it, if they havent done that all our data could go puf so yeah. Regards the 90 days policy people complain here well that is on their TOS wasabi is about hosting cold files I mean not replacing them often or deleting them if you dont want to get charged. Also the minimum storage policy wich also people complain here was there I have seen that from 2020 so my understanding is some people are just lazy and dont read what they sign up for and after blame the service wich for me does not make sense. Wasabi is the best cloud storage provider we have worked with for years. Even tho they do have 2 problems if someone from wasabi sees this : 1 the billing. Even tho billing cyrcle ends sometimes like this month for example we dont have the pay now button so we pay the bill this is frustrating when we just want to pay and go not to check every 2 hours to pay it. Second will be the option to top up balance wich will be nice for example we can top up 500$ and forget about it till it runs out so we dont need to open the panel every month to pay and stuff. And the last the option to see how much bandwidth we consumed for x ammount of time like daily weekly and monthly will be a banger.

October 4, 2026
Unprompted review
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Rated 1 out of 5 stars

their policy is criminal.

their policy is criminal.

Its clearly stated that your account will be charged 90 days after deleted of all data.
So we did nothing remained in the account so i noticed half a year later my account still being charged for the fact that i have an account i contacted the support department they say its hidden in the ToS and i should have read them it keeps getting charged until i delete the account.. So i requested that based on my EUGPDR rights and they say we cannot remove my account.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Charged even with no data and no buckets — never disclosed

The 90-day minimum lifecycle policy is annoying if you replace files often, but at least it's documented. What's not disclosed anywhere is that Wasabi keeps charging you a minimum fee even when you have zero data and zero buckets. The only way to stop the charges is to delete your account entirely. A nasty surprise.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

I was once a happy customer but....

I was once a happy customer but....

But then I got rolled over by there 90 day deleting rule... I completely revised our backup strategy.

Now when I don't use there server at all not even a single bit. I am continually charged.

The day I delete my account, I am STILL sent emails for invoices!

I wrote to their support department and there words "got billed once deleted the account, which is expected. You will not get charged after your account deletion." - not a refund not we understand, simply ignoring the issue again.

Well the reviews for this company speak for themselves, DON'T USE WASABI!

October 30, 2025
Unprompted review
Wasabi Technologies logo

Reply from Wasabi Technologies

We're so sorry to hear this and understand your frustration! One of our senior support representatives will reach out to you via email to address your concerns.

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Rated 2 out of 5 stars

I used to be happy with Wasabi

I used to be happy with Wasabi, but this 3-month lock period — where you still have to pay for deleted objects — is making my bill skyrocket. I contacted support, but they said that’s just how it works. So now I need to migrate all my buckets to another provider. I’d really like to have the option to disable this lock. Until then, Wasabi is simply too expensive and no longer a good fit for me.

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

Billing System and their billing department is totally scam

Their billing department is totally scam. I have totally deleted my all bucket and all data from my account but this company is still charging every month without no service. This is always trying to deduct money from my provided credit card but once day I am very surprised I have blocked my credit card and apply for new card and how this company is also deducted money from my new credit card which I have not provided my new card details to this company I am totally surprise continuous 3 transaction done in one day from Wasabi Technologies.

In my credit card statement showing payment goes to Wasabi Technologies I am totally surprised and create this transaction as dispute transaction and my State Bank of India credit card blocked immediate and replace new card. I have request to replace my card and same day I have go and login wasabi cloud portal and entirely totally deleted my account.

Be careful if you have registered on this website and you have provided your credit card information or debit card information then please don't leave it as otherwise you will be charged automatically without any services. If you want to don't deduct money from your credit card then please delete your entire account and block your existing credit card and create card replacement ticket to your bank. This is only and only safe method for you that you will be not charged from this company in future.

September 1, 2025
Unprompted review
Wasabi Technologies logo

Reply from Wasabi Technologies

Hi, we're so sorry you're having trouble! We are happy to address your concern. Please email us at support@wasabi.com. Thank you!

Rated 1 out of 5 stars

This was by far the worst interview experience of my life

This was by far the worst interview experience of my career. I was contacted by the company via LinkedIn, asking if I’d be interested in discussing a job opportunity. After reviewing their website, I was initially impressed—I especially liked their stated values. But I quickly realized how wrong I was.

One of their three core values is “Humility,” yet the second question I was asked was: “Do you know why we’re better than AWS?” I immediately thought, That’s a bold statement—whatever happened to humility?

The overall tone of the interview was extremely arrogant, leaving me uncomfortable and with the clear impression that I was wasting the recruiter’s time. The recruiter’s attitude came across as passive-aggressive, almost as if they were saying: “Do you know who we are? You’re lucky just to be speaking with me.”

The most absurd part was when I had the chance to ask questions. I asked the simplest one imaginable, something any recruiter should be able to answer: “Could you describe the company culture?” The response? “It’s hard to describe if you’re not part of the company.”

In over 15 years of professional experience, this was the first time I immediately followed up after an interview to withdraw my interest. It was crystal clear that the role—and the company’s values—were not aligned with my own.

September 26, 2025
Unprompted review
Rated 2 out of 5 stars

Website needs substantial improvements - buyer beware!

As an object storage company - they're great! But I took one look at their NAS Cloud Storage product which advertised $8.99 per terabyte and signed up for a free trial to discover it requires Windows Server (details in a data sheet PDF - just stick the details on the web page, please)!

Not a problem - I still had access to object storage and used that. Until I also discovered that there is a minimum of 10Tb per billing cycle - so up to $89 per month.

There was little I could do - Wasabi told me they couldn't change the account type - I had to create a new account to transfer my data to it. Meanwhile, I had racked up $33 instead of $6.99 I'd be expecting to pay. The only thing Wasabi has offered is credit on the new account, and even then it's limited. So I shifted everything to another object storage provider.

Wasabi by name AND nature, perhaps?

July 12, 2025
Unprompted review
Wasabi Technologies logo

Reply from Wasabi Technologies

Hi, we're so sorry you're having trouble! We appreciate the feedback and have made updates on the website page to reflect system requirements for Cloud NAS. We noticed you have reached out to us through our support ticketing system. We are happy to address your billing concern via our support ticket conversation.

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Rated 1 out of 5 stars

Tried to cancel my account and they…

Tried to cancel my account and they wouldn't let me. Kept charging me, so I asked them to cancel and send a refund for month I wasn't using. Again, they refused and said I had to delete my account to cancel - wtf?

May 24, 2025
Unprompted review
Wasabi Technologies logo

Reply from Wasabi Technologies

We're sorry you're having trouble! We've requested more information, but could you share the email associated with your account as well as your dedicated sales rep? We'll reach out to you ASAP and get your account canceled if it's not already.

Rated 5 out of 5 stars

Genius tech meets genius business model

If a company can convert me, they must be good. My use case was atypical and at first I think I hit their support system at the wrong angle, but Wasabi quickly adapted and got me in touch with the right people. I got fantastic answers to my questions, and I am looking forward to next steps via their product line.

Other folks here are complaining about additional fees. I am not seeing that in their model, so I think if folks are that concerned with cloud pricing (it is good to tread lightly) then they should take a couple TB for a spin, then step things up a notch over time until comfy coverting their whole workload.

April 7, 2025
Unprompted review
Wasabi Technologies logo

Reply from Wasabi Technologies

We're sorry you're having trouble! If you could share the email associated with your account as well as your dedicated sales rep, we'll reach out to you ASAP.

Rated 1 out of 5 stars

Wasabi billing system is scam it will steal your money

Wasabi claim to be better than S3 pricing but they are same.

The worst part is even when you cancel their service, remove all buckets they continue to charge you the money and don't let you delete credit card from the account. Their billing system is scam watch out don't leave you card hanging and think you won't be charge because you cancel the service.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Use wasabi if you want to lose your data

After trusting wasabi with backups data, over 55TB of data,a they have corrupted entire data on their TX Location.

They hide the information, no announcement, their status page says no problems, nothing. but if you complaint about the corruption, then finally, they let you know they have the entire TX location corrupted, and trying to fix for over a month, without success.

Use wasabi if you want to lose your data.

September 30, 2024
Unprompted review
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Rated 1 out of 5 stars

They charge you for deleted storage

They charge you for deleted storage. So if you have a backup retention system that deletes backups after X amount of days, you pay for them to be deleted.

Who, in there right mind, would pay for a company to delete cloud storage..

Oh you want to delete some storage, sure that will be $27usd a month(even though they quote $6 per 1tb). Unreal.

UPDATE - I have just seen a news article that people are moving to other providers because of surprise costs from Wasabi. Might wanna change your business model if you want to stay in.

August 27, 2024
Unprompted review
Rated 1 out of 5 stars

Hidden fees

Hidden fees! They don't inform you beforehand that you will be charged that much. And they charge a lot.

I deleted all my buckets. They still charged me because I had an account with them, so I had to pay a minimum. So not using any of their services, but still charged. How is that for fraud?

July 1, 2023
Unprompted review
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Rated 2 out of 5 stars

Price is gone up but the portion…

Price is gone up but also the portion quantity has been reduced. I love your food specially the pumpkin katsu curry. However, lately it seems I have to buy lunch twice if I opt for a pumpkin katsu curry as the food served in the box is equivalent to baby portion. Not worth the price anymore.

October 3, 2023
Unprompted review
Rated 1 out of 5 stars

Shady advertising and pricing

Promotes themselves as no hidden fees but there are hidden costs not specified on the front page in pricing table or on pricing page. They offer 6.99$ per TB and NAS for 7.99$ per TB. My bill 89$ for one month for NAS. I asked why and they send me a page on their website that states that you will be charge for a 10TB minimum when using NAS. Why is this on another page and not on the page where pricing is?

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company

Fraud company. They charge a ton of hidden fee in the name of time deleted storage. Means you pay for the file storage for 1 month, even if you delete the file same day. Stay away from these kind of scam companies.

July 21, 2023
Unprompted review

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