All my questions before I was ready to buy my beautiful CHANEL bag was answered after one hour. The process was very clear and I get all information even on Sunday. I was precise informed about the pa... See more
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Many thanks to Watchdreamer for this amazing opportunity, I’m so thrilled to have this Curvex Franck Muller as I couldn’t have offered myself in other conditions than those that propose this fanta... See more
Company replied
I am extremely satisfied with the service. The team was professional, helpful, and very responsive throughout the whole process. Everything went smoothly and they made the experience very easy.... See more
I bought an Omega Seamaster Planet Ocean. I can definitely recommend this store. Everything went smoothly. Great costumer service and very fast shipping, two business days! Thank you
Company details
Written by the company
Watchdreamer is an official luxury e-tailer offering a unique long-term financing solution for watches and jewelry. With over 1,800 references from more than 30 prestigious brands, we provide watch and jewelry enthusiasts in Switzerland and Germany with an accessible and seamless way to acquire the piece of their dreams.
Contact info
Chemin du Pré-de-la-Tour 7, 1009, Pully, Switzerland
- info@watchdreamer.com
- www.watchdreamer.com
4.8
Excellent
952 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful choices of watches and…
Wonderful choices of watches and excellent customer service. I will be back for more !
October 26, 2025
Make a Wish come true
With watchdreamer you can afford the watch of your dreams in no time.
October 30, 2025
Excellent service🙏👍😍
October 1, 2025
Highly Recommended
Very easy and smooth approval process and a quick delivery. Everything above and beyond expectations. A very happy customer.
September 20, 2025
Great service and quality watches
Great service for three buys, highly recommend. The 0% interest facility is a great way for people to have access to luxury items.
September 11, 2025
The acquisition process was flawless
The acquisition process was flawless, didn't wait too long for the watch to arrive, and it came perfectly as described (I personally purchased a 2010 Yacht Master). The team at WatchDreamer was very responsive whenever I had questions on delivery and availability.
July 31, 2025
Really nice and flexible.
July 26, 2025
Top service
Top - friendly, customer-oriented and easy processing. Gonna buy again with this company. Bought a new watch with them and was not at home, so they postponed shipping - everything worked fine. Even if the watches they display on their homepage is not what you are looking for you can ask them and they organize it. Just great!
May 17, 2025
Unprompted review
Smooth,quick and easy process
Smooth,quick and easy process. The second watch I’ve bought from them, couldn’t be happier.
May 10, 2025
I'm sorry I have to write a review with…
I'm sorry I have to write a review with only 2 stars, but I ordered a Panerai watch in January this year which was a quick and easy process, I did appreciate that.
The watch arrived as promised a few months later.
BUT... I just picked up my watch from the Panerai store, where it was in for a full service and mechanic check.
The watch was faulty and had a power reserve of about 6 hours, even after wearing it all day. So the watch stopped working every night at exactly 3 am.
Luckily the guarantee covered this. The only sham I didnt have the watch for another month.
January 31, 2025
Unprompted review
Reply from Watchdreamer
Dear Adrian,
Thank you for your review. We’re sorry to hear about the issue with your Panerai. As you rightly pointed out, the ordering process with Watchdreamer was smooth and the watch was delivered as promised. The mechanical fault you experienced relates to the product itself — a Panerai from the Richemont Group — and was fortunately covered under the brand’s international warranty.
In this context, we find it regrettable that Watchdreamer is rated based on a manufacturer defect, despite our flawless service throughout.
At Watchdreamer, our customer support team remains fully available to assist with any after-sales concerns, and this is clearly outlined in all our communications. Our dedicated after-sales department ensures that warranty cases are handled swiftly and thoroughly.
Best regards,
The Watchdreamer Team
Excellent rare watch
Excellent quality for a rare watch, quick and safe delivery, simple payments. Will definitely purchase from Watchdreamer again!
April 25, 2025
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